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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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N
Nimai Patra
Aug 3, 2021
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Address: Baragarh,Debra, Debra

Flipkart — due to flipkart pay later account cibil report showing loan of 60000 by idfc first bank even there are no any due.i pay Flipkard pay letar 500 .. please sir reset my 60000 rupees..
Aug 3, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2021
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 04, 2021
Flipkart Customer Care's response
We will revert on it.
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    Harshvarddhan
    Aug 2, 2021
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    Flipkart suspended my account and in have due to pay in flipkart pay later that i cant pay so its reflecting in my cibil score as loan unpaid . Customer care just create Incident and never come back with proper answers
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 04, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Aug 24, 2021
    Updated by Harshvarddhan
    Any ETA for this issue ? I am tired of calling flipkart support and listening same excuses
    Sep 08, 2021
    Updated by Harshvarddhan
    Hi flipkart
    Any ETA for this issue? I am tired of calling support
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      S
      Sanaya12
      Aug 2, 2021
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      Sir
      Flipkart block my id
      They sent a email that i have raise high no. Of return request

      I ordered product in big saving sale and they sent all different and bad product with bad packaging also
      Sir due to COVID i don't go outside for shopping
      Also i was COVID positive
      That's why i m unable to do shopping from outside

      I raise a complain about bad packeging but they feel sorry and promise not do again
      Then i orderd product again and after delivering they block my id and i m not able to open it
      Sir my money are there in account
      Please fix my problem today onwards please sir its urgent please tell them to unblock my id

      Id :- [protected]@gmail.com
      Number [protected]
      Flipkart customer support has been notified about the posted complaint.
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        S
        Sonic Tech
        Aug 2, 2021
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        I had ordered a jacket from Flipkart and I had received that jacket in different size as well as it's style, look is was little different and the payment of that jacket has been made by Flipkart pay later. When I try to return this jacket my Flipkart account get blocked and I am not able to return this item as well as I am not able to pay Flipkart pay later due amount. But the main thing is that why should I pay bckz I hadn't receive what I have ordered. Please check this issue ASAP
        Order I'd - OD[protected]
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 04, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Aug 06, 2021
        Updated by Sonic Tech
        How much time you need Flipkart
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          S
          Sanaya12
          Aug 2, 2021
          Resolved
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          Resolved

          Sir
          Flipkart block my id
          They sent a email that i have raise high no. Of return request

          I ordered product in big saving sale and they sent all different and bad product with bad packaging also
          I raise a complain about bad packeging but they feel sorry and promise not happen again
          Then i orderd product again and after delivering they block my id and i m not able to open it
          Sir my money are there in account
          Please fix my problem today onwards please sir its urgent please tell them to unblock my id

          Sir please tell them to unblock my account
          I will keep all bad product also
          I never return again but please unblock my id
          I have 10000 gift card money on that
          Please unblock

          Your valuable customer

          Id :- [protected]@gmail.com
          Number [protected]
          Sep 23, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 04, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Sanaya12
            Aug 2, 2021
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            Website: Flipkart.com

            Sir
            Flipkart block my id
            They sent a email that i have raise high no. Of return request

            I ordered product in big saving sale and they sent all different and bad product with bad packaging also
            I raise a complain about bad packeging but they feel sorry and promise not happen again
            Then i orderd product again and after delivering they block my id and i m not able to open it
            Sir my money are there in account
            Please fix my problem today onwards please sir its urgent please tell them to unblock my id

            Id :- [protected]@gmail.com
            Number [protected]
            Flipkart customer support has been notified about the posted complaint.
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              G
              Govind kabra
              Aug 2, 2021
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              Address: Bangalore, India
              Website: www.flipkart.com

              I have ordered a phone Poco F3 gt on 25.07.2021 from flipkart. The seller is Truenet Commerce. The order was supposed to be delivered by 29.07.2021. But the order was not packed till then and the delivery date became 03.08.2021.
              As of today 02.08.2021, the product is neither packed and upon calling customer service since last three days, they have updated the delivery date to 05.08.2021. My order I'd is OD[protected].

              I want to receive the product anyhow and it's price has also increased now. So please resolve my issue as till the order reaches me, i will be worried.
              There is no explanation on why the order is not shipped till now. Neither anyone is confirming that I will get the order guaranteed by 05.08.2021.
              I need the product urgently as my other phone has stopped working. Kindly revert back and solve it as soon as possible. Thank you
              Flipkart customer support has been notified about the posted complaint.
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                A
                Akhil2027
                Aug 2, 2021
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                The issue that I have experienced was: Delaying service indefinitely
                I also purchased your protection plan as per t&c they have to refund if they can't clear the complaint in one month

                It occurred on: 18/06/2021

                I need the solution on Flipkart assured date that is 2nd aug
                Either replacement or refund need to happen on this day, there is no postponding of antother dates its more than one and half month they postponding the date simply

                I look forward to your prompt response on this matter.
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Swagat14
                  from Bengaluru, Karnataka
                  Aug 2, 2021
                  Resolved
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                  Resolved

                  My phone number is being used by some other person "Archana Srivastava" whom i don't know and never ever shared my mobile number as well. Flipkart customer care is unable to resolve the same and keep on saying that you have only done that and we can't help you in any way. Tried all the possible way but still that number is there with other person and i am keep on getting the notifications/calls for those orders.

                  Please resolve it.
                  Sep 25, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 03, 2021
                  Flipkart Customer Care's response
                  Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                    S
                    Swagat14
                    from Bengaluru, Karnataka
                    Aug 2, 2021
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                    I have ordered an Apple iPhone 12 mini(128) with EMI option from Flipkart with order No - OD[protected]. Flipkart is keep on postponing the delivery date and not even providing any resolution. As i have opted for EMI, the bank is already started charging me the interest charges.
                    As i discussed with flipkart customer care, they mentioned in case the order get cancelled then they are not going to bear the interest charges which will be around 2200. It's like they are keep providing false promises and not delivering the product and customer has to pay unnecessary charges because of such activities.
                    Please help.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 03, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Aug 08, 2021
                    Updated by Swagat14
                    Flipkart didn't resolve the issue and cheated with me. Fraudster Flipkart. Can you let me know how to proceed legally to lodge a complain?
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                      U
                      Uchauhan
                      from Delhi, Delhi
                      Aug 2, 2021
                      Resolved
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                      Resolved

                      I've ordered a product on 24/07/21, paid online. the product is still not packed as of 02/08/21. The promised delivery date was 29/07/21 by Flipkart. and now it has been changed to 4th Aug 21.
                      The seller's name is - Truenet Commerce.

                      I've already paid for the product and received multiple call backs from customer care. All they said is cancel and re order. This is such a worst deliver y experience i ever had.

                      I want my product to be packed and shipped as soon as possible.
                      Aug 2, 2021
                      Complaint marked as Resolved 
                      Got a call from flipkart. They told me to cancel and re order which i did.
                      Flipkart customer support has been notified about the posted complaint.
                      Am also facing this same problem. Why I do no
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                        A
                        Aditya_Singh_Feb
                        from Dhanbad, Jharkhand
                        Aug 2, 2021
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                        I have ordered a product and I'm having issues with it... so I asked for a replacement

                        Now for the replacement of product, they want me to share picture of my Adhaar card for so called verification.

                        I do not understand what kind of verification they are referring to?

                        If I had ordered the product, it is me who is returning it. For What, the verification is needed.

                        Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart with my full consent ? Is it right to capture personal details of customers?

                        How can I share my my id proof with you? And that's also with my full consent that you can use it freely anywhere... with any third party

                        You are just a e-commerce site how can you ask for id proofs... there is no rule like this

                        It's also against my privacy
                        Sorry but I cannot share my id proof

                        Please kindly replace my duopods, I'm an old Costumer of Flipkart

                        Asking for personal id proofs... just for replacing item.. It is not good from any side... I can't give my id... it's against my privacy

                        Kindly, please replace/refund my item
                        Flipkart customer support has been notified about the posted complaint.
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                          Aditya_Singh_Feb
                          from Dhanbad, Jharkhand
                          Aug 2, 2021
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                          Website: Flipkar.com

                          Order ID - OD[protected]

                          I have ordered a product and I'm having issues with it... so I asked for a replacement

                          Now for the replacement of product, they want me to share picture of my Adhaar card for so called verification.

                          I do not understand what kind of verification they are referring to?

                          If I had ordered the product, it is me who is returning it. For What, the verification is needed.

                          Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart with my full consent ? Is it right to capture personal details of customers?

                          How can I share my my id proof with you? And that's also with my full consent that you can use it freely anywhere... with any third party

                          You are just a e-commerce site how can you ask for id proofs... there is no rule like this

                          It's also against my privacy
                          Sorry but I cannot share my id proof

                          Please kindly replace my duopods, I'm an old Costumer of Flipkart

                          Asking for personal id proofs... just for replacing item.. It is not good from any side... I can't give my id... it's against my privacy

                          Kindly, please replace/refund my item
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 03, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            D
                            D8vyana goswami
                            Aug 2, 2021
                            Resolved
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                            Resolved

                            Address: 97/133 shanti niketan wali gali madhinath bareilly

                            Ordered of havells hair dryer my order Id is OD[protected] Today I got received this order which is also late by 1 day bt that is ok but when I unboxed it, in the box of havells which is also not sealed I received nova which is also used and broken.It is the first time ever I faced this issue before this order I shopped multiple times with Flipkart even previously I also purchased mobile phone and some other things.Seriously this time I am very disappointed with its service. I have contacted the customer care executive and she said it can be replaced by 4 aug I just want to be replace it as soon as possible and I request you to improve your services otherwise you can lost your valuable customer.
                            Sep 26, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              S
                              Siddhant Sawkar
                              Aug 2, 2021
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                              My old number is lost and i have a new number i want to update my number and dont have access to my old number for otp . i cant use my super coins due to it
                              Flipkart customer support has been notified about the posted complaint.
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                                Paras Gowda
                                Aug 1, 2021
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                                I ordered the product on 26th July and made the payment through "Pay later" mode provided by my bank (ICICI). I cancelled the order since flipkart has 0% policy to make sure your product gets delivered on time. I have worked for flipkart for a month and this is a true story. Only dates are provided and nothing else. Total amount which needs to be refunded is 5399/- . No action has been taken yet.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Kiran Bhatiya
                                  Aug 1, 2021
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                                  Address: Chhani Kherawara udaipur

                                  Sir mera account deactivated ho gya he please activate my account
                                  Flipkart customer support has been notified about the posted complaint.
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                                    A
                                    abx1
                                    from Delhi, Delhi
                                    Aug 1, 2021
                                    Resolved
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                                    Resolved

                                    Ordered Mac Mini from Flipkart on 17th July 2021 and it was delivered as scratched and dented. The physical damages were immediately highlighted to Flipkart and even the replacement also was of similar pathetic condition.

                                    Flipkart approved the return and asked me to wait for pickup on 25th July 2021. But the pickup guy never came and everyday did false update of missing contents.

                                    I had repeatedly mentioned that nobody is coming for pickup but Flipkart didnt care and cancelled my return request thrice. It is more than 15 days my amount is illegally withheld by Flipkart while their merchant is happy selling me a damaged and refurbished Mac.

                                    Everyday their pathetic customer service claims to escalate the concern and some team would look into that. But till date not a single resolution has been provided yet.
                                    Aug 1, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Aug 01, 2021
                                    Updated by abx1
                                    Flipkart cancelled my return request three times despite their pickup executive never coming to take back the damaged Mac

                                    Verified Support
                                    Aug 02, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      DeepanjaliJoshi
                                      Aug 1, 2021
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                                      Website: Flipkart

                                      Hii My name is Deepanjali..
                                      Email id- deepanjali.[protected]@gmail.com
                                      I am a regular user of flipkart and do shopping every month using flipkart pay later..and pay it before due date, always on time as can be shown in my track records also..
                                      So for June pay later amount which needs to be paid in July, I opened the app as to make the payment and saw a late extra fee of 300 Rs.I called the customer care and told them about the issue and informed them that there was some issue in my mobile and I paying it today but please remove my late fee amount Rs300..but they told me that you need to IDFC bank for the removal of late fee of 300 Rs. I also asked the executive to make me talk to the senior but they cut the phone...3 times same thing happened..

                                      Firstly, why should I pay extra fee of 300 when I m clearing dues..

                                      Secondly, why I should talk to IDFC when I have shopped from Flipkart and not IDFC..

                                      Thirdly such poor management and executive who don't know to talk and instead of transferring call to senior just cuts the phone everytime..

                                      Is this how you deal with customers??

                                      Still I have made the payment but wanted help to Kindly refund the extra paid fees of rs 300/-
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 02, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Aug 08, 2021
                                      Updated by DeepanjaliJoshi
                                      Firstly, flipkart send me messages saying we are unable to get in touch with you as you are not picking our call..I did not even received single call from Flipkart then after I emailed them then I received a call on Thursday, 5 aug 6:30 pm in which the executive told me that we have taken the complainant forward and you will get the solution in next 48 hours...
                                      Today is 8 Aug still and more than 48 hours, still I have not received any update about the issue...
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                                        Alam_VJ
                                        Aug 1, 2021
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                                        Order delivered without installation they updated fake installation made me suffer for more than ten day complaining about the issue
                                        Flipkart customer support has been notified about the posted complaint.
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