Flipkart Complaints & Reviews

My order I'd. OD[protected] I'm suffering many times your wish master(delivery agent) didn't come door step delivery she says you also come to my Home show your Flipkart OTP & pickup your order then go you don't come House I'll cancel your delivery item it's my Rules I have call recording proof & many times I'll complaint customer care service but no use my Flipkart mobile number [protected] plz show my complaints
Plz Help me Flipkart Team

I have odered Treadmil Adrenex by flipkart on 15days before. I have recieved damaged product. When the delivery persons delivered a product by that time itsleft I can see package was not good. so I immediately opened the box and checked as I expected product was damaged one. so I have put an replacement request immediately. And a day later I have checked the status it's got cancelled. i was shocked. i have immediately contacted customer support they have checked and informed me that I have wait for the installation has to done then only we able to process the replacement we will creat request for installation they said. installation not done yet. it's been more than 20days now. still this issue has not solved yet. I couldn't replace the product also and now i concern that what if flikart cheated me what if i loose my money. I will file police complain against flipkart and the seller if this issue is not sorted out.

Order Id: OD[protected]

Sir, I had booked HTC company's mobile phone from Flipkart on 27/05/2023 which came to me on 30/05/2023. I checked the phone, it was turning on automatically, I complained about it to the customer care, then the technician came from there and after changing the settings of the phone, he said that you complain about the return, your phone will be returned, but I Complained about the return, he rejected it, on June 18-2023, the phone turned off automatically, which is not working, after that I searched its care in Gurgaon.But after going there, I came to know that no care is nearby, now Sir, neither my phone is getting returned nor anyone is calling the care number, I am very upset with this because I have a phone worth more than the salary of the whole month. You are requested to solve my problem and take appropriate action against HTC company and solve my problem. Go so that this doesn't happen to people anymore.

Mahesh Kumar Yadav
[protected]
[protected]@gmail.com

Hello Sir/ Ma'am

I'm purchasing a mobile (Samsung Guru 1200) from Flipkart for rs 2099 /- (Order ID -OD[protected] but they are sell damaged mobile to me and now no one ready to replace or return it.
I'm trying to understand them from 4 days but they are refusing to hear my problem and adviced to me to go Samsung care.
Please help me to replace or return the mobile.
I'm also complaining to Flipkart with the number: [Incident: IN[protected]]

Seller : AlHayyan.
I got a duplicate product from this seller. Fragrance and colour is totally different from the original product. There is also no proper packaging. The oil bottle is simply wrapped in a bubble wrap. Bottle is also 1/4 empty.

ordered it on 15/9/2023 and received it on 19/9/23

The MI TV we have taken is compliant on 31st August when we contacted MI and they came and looked and said they will get it ready in ten days. Saturday when they contacted again they said that MI has nothing to do with this and Flipkart gave extra warranty and told to contact flipkart. We contacted flipkart, in that time flipkart told us seller not will give service. Why you don't gave service?

Hi,
I have ordered Pigeon Favourite IC 1800 W Induction Cooktop,
Order ID - OD[protected]
on 11th Sept 2023 and got it on 14th Sept, I checked the Cooktop on 16 Sept and found out that it continuously showing E6 Error and power cuts off automatically all the time. Although the product is in return period as return periods ends on 21st Sept, but customer care keep on denying that it's technical fault and you should visit service center. As I am a college student far away from main town, it is not possible for me to reach service center on working days. And What is my fault in all this, i spend money i got defective product and they are denying for return or replacement what is this behavior, of Flipkart. What's my fault in all this. Flipkart have to understand this is not correct. I want return of my product as not a single cent is my fault. This is metal harassment, as you yourself give the defective product and then denies it's return or replacement.

I haven't received the invoice for my recent purchase of a GREEN SOUL Jupiter Superb High Back Ergonomic Chair (Order ID: OD[protected] from Flipkart.

I placed an order with Flipkart on the 12th of September. The method of payment was a gift card. The order ID is OD[protected]. I tried to seek assistance from Customer Support to no avail.

The order consisted of DL Fashion Solid Women Flared Black Skirt size L prized 299 rupees. This product was supposed to be delivered on the 15th of September.

Part of the order is ALL WAYS YOU Women Casual White Shirt size 2XL prized 474 rupees. The shirt was supposed to be delivered on the 15 of September as well.

I also ordered HSR Women Shapewear size L prized 359 rupees. The product was supposed to be delivered on the 18th of September.

The order also consists of StyleAone Solid Women Basic Black, Brown Shorts combo size XL prized 449 rupees. The shorts are supposed to be delivered on the 19th of September and I hope that they will be delivered without hassles.

My complaint is that I never received the products mentioned above, however, it shows that they were delivered on said dates on the website. I would like to know why the delivery status says delivered when I in fact never received my order. Also, I never received a phone call from delivery personnel on mentioned dates and because of that I would like to know where my order was delivered to and who received it. Moreover, I would greatly appreciate it if this issue is resolved at the earliest. Furthermore, I would like my order delivered to me as soon as possible.
If that is no longer possible, I would like a refund as soon as the issue is resolved.

Kind regards.

Sir,
I have ordered my New mobile on 10 sep 2023 flipkart.They give delivery date 15 de 2023 .Bt still not yet arrived my product.the customer response was not satisfie.give my product on time.
My order ID - OD[protected]

Ekart logistics - FMPP[protected].

Please Tract and give my product.

Thanks & Regards
Velkumar

Complaint about Green Line Issue on My Motorola Edge 30 and Invoice Request

I am writing to express my deep dissatisfaction and frustration regarding the service I have received from Motorola and Flipkart concerning my Motorola Edge 30 smartphone.

On [11 sep 2023], I visited your service center to address a serious issue with my Motorola Edge 30, specifically a green line issue on the screen. I was hopeful that your service center would resolve this issue efficiently, given your reputation for quality service. However, my experience has been far from satisfactory.

To my disappointment, I was informed that in order to initiate the repair process, I would need to provide an invoice for my Motorola Edge 30. I explained to your staff that I had purchased the phone from Flipkart and was unable to download the invoice from their platform. I had made numerous attempts to contact Flipkart's customer support to request the invoice, but they informed me that they are unable to generate invoices for products sold by third-party sellers, and therefore, they could not assist me.

This situation has left me in a predicament, as I cannot proceed with getting my phone repaired due to the lack of an invoice. As a customer who has invested a significant amount in a Motorola product, I find it extremely frustrating that I am being held responsible for a document I cannot obtain due to circumstances beyond my control.

I kindly request your immediate attention to this matter and urge you to reconsider your policy of requiring an invoice for warranty services. As a responsible consumer, I should not be penalized for a deficiency in your company's processes. I believe that Motorola should have alternative methods of verifying the authenticity and purchase of their products, especially when the customer faces difficulties in obtaining invoices.

I would appreciate it if you could provide a solution to my problem, such as an alternative way to verify my purchase or a waiver of the invoice requirement for warranty service in my case. My aim is to have my Motorola Edge 30 repaired promptly so that I can continue to use it without the inconvenience caused by the green line issue.

I expect a swift and satisfactory resolution to this matter, as it reflects the quality of service and customer care associated with the Motorola brand. If my concerns are not addressed promptly, I may have no choice but to escalate this issue through consumer protection agencies and social media, which I hope to avoid.

I have attached a copy of my purchase receipt from Flipkart, which should serve as proof of my purchase. Please review this document and expedite the repair process for my Motorola Edge 30 without further delay.

Thank you for your immediate attention to this matter. I hope to receive a positive response from you soon.

Don't order in fraud Flipkart product. My order OD[protected] was Dr Beauty shower gel but I received different brand Dr.Bright face wash. Its like ordering Male shirt by receiving female bikini and when i asked for refund or return, they closed my request saying no returns for this product, if i ask for replacement of the same product received then its my mistake but they sent totally different product and different brand too .Now there is no option for requesting call back to my number [protected]. Don't waste money in Flipkart the fraud service I wont stop propagating until they give the right product which i ordered or refund, i should create awareness to the people about this fraud flipkart, when wrote this review in flipkart they sent an email they wont put my review online

I had ordered a charging cable on urgent basis, and after i received the order I realised that it was the wrong cable and so I wanted to return the order, but now there's no option for returning the product.

I ordered an iPhone on 15 September 2023, and it was supposed to be delivered on 18 September 2023. My phone is being held up at Farukhnagar flipkart facility since September 16 and it has not been dispatched to my location. I want my phone ASAP. Today is 18 September and the flipkart hub near me has confirmed that they have not received it. When i tracked it, it is still at Farukhnagar. I WANT MY PHONE.

Hello,

I have lost my registered flipkart mobile number ([protected]).
my email is [protected]@gmail.com.

I want to update my registered flipkart mobile number to [protected].

kindly help me out.

thank you

I had raised a query for my FK Paylater account being blocked due to non-adherence to FK Paylater policy/EMI policies. However, I have paid all the dues on time.
I have not received any clarification from the FK help section.
Kindly look into this matter and let me know how can I unblock my FK Paylater as I have further EMIs to payoff. Also, I am not able to contact FK help as it is displaying "All the channels are busy"

Hi Flipkart Team,

Hope you are doing well.

I am writing you this regarding Order Id- OD[protected].

I have received the product on September 14, 2023 and as per the return policy its a 7 day return policy.

I have raised the return request on 14th September 2023 itself and I have received the message regarding the same that my product would be picked up on 15th September 2023.

But on 15th September 2023 in the evening I got the message from your delivery partner regarding product pickup rejection because of product mismatch but the truth is nobody came to pick it up so that day itself i contacted the customer care and they from their end raised the return request again.

Again on 16th September 2023 i got the message regarding my pickup and again in the evening got the message regarding rescheduling of the pickup.

On 17th September, 2023 I got the message regarding my pickup and again in the evening got the message regarding rejection because of mismatch but the truth again is nobody came to pick up the product.

Since last 3 days I am facing this harassment and when 7 days would be over you will say its not eligible now then who will be responsible for my hard earned money?

3 days have already passed just have remaining 4 days and if everyday I receive such rejection messages without any fault from my end who would be responsible for my money?

Hope to receive support from your end soon.

I am also attaching the screenshots for your reference.

Hi Flipkart Team,

Hope you are doing well.

I am writing you this email regarding Order Id- OD[protected].

I have received the product on September 14, 2023 and as per the return policy its a 7 day return policy.

I have raised the return request on 14th September 2023 itself and I have received the message regarding the same that my product would be picked up on 15th September 2023.

But on 15th September 2023 in the evening I got the message from your delivery partner regarding product pickup rejection because of product mismatch but the truth is nobody came to pick it up so that day itself i contacted the customer care and they from their end raised the return request again.

Again on 16th September 2023 i got the message regarding my pickup and again in the evening got the message regarding rescheduling of the pickup.

On 17th September, 2023 I got the message regarding my pickup and again in the evening got the message regarding rejection because of mismatch but the truth again is nobody came to pick up the product.

Since last 3 days I am facing this harassment and when 7 days would be over you will say its not eligible now then who will be responsible for my hard earned money?

3 days have already passed just have remaining 4 days and if everyday I receive such rejection messages without any fault from my end who would be responsible for my money?

Hope to receive support from your end soon.

I am also attaching the screenshots for your reference.

Hi dear consumer team i order a
Sound bar fmfrom flipcart website they send me defected product, i placed a return request but no one call me my return request is not solved .kindly look at this consern . I waiting for your positive reply. I am share all evidence from this product. The miss guide me.

I complained several times but got no response from Flipkart. I purchase Samsung refrigerator but i got damage product by Flipkart when delivery boy delivered product he said check if any problem you return or replace from your order but there is not any option of return or replacement. I will try many times after that one day I called to coustomer care and they said it is 7 days replacement policy. Can you tell me one thing when we order any little product you call that person for confirmation but when any purchase big items like tv, fridge it is also your duty to call and confirm are you happy with the product or any problem but no there is not any call or msg from your side. Your work is done only cheat the coustomer with big amount items. It is a big mistake of mine that I trust Flipkart. I think if I ordered from Amazon they listen their coustomer and solve their problem but from your side not any reply. If Flipkart not return or replace my refrigerator infact gave better service for the repair the product. I hope my problem will be resolve as soon as possible.