Flipkart Complaints & Reviews

I ordered infinix hot 10 mobile in flipkart.when the delivery boy reached to deliver my order, then only I comes to know that I was mistakenly ordered two mobiles, but I told him(delivery boy) to cancel my order. Because I mistakenly ordered two mobile and at the same time I don't have that much amount to pay for two mobiles, and I don't wish to do so. But the delivery boy forced me to receive my order. I paid for that and I don't aware of the return policy. He said now you pay, then u can return one of your mobile tomorrow. But the return executive refused to accept my return request and he said mobile phones have only replacement policy and we won't give return.

Now the monetary loss of 11000 is a total burden on me. Purely because of the forceful act of delivery boy.

Dear Team,

I have 7 years old flipkart account in which my registered mobile no is [protected] and Email is [protected]@gmail.com. Now I want to change my mobile no but there is no option to change the same.
You are requested to please help.

I ordered a mouse from Flipkart after a few days I got a scam message and call saying I won 16 lac rupees or a Mahindra xuv car. All I had to do was pay 4500 registration fee.
How do they have my order details from Flipkart? I have complained to flipkart but they hang up or don’t answer my phone. This is scary.

My self balamani
My mobile thefted by someone at that time he purchased items in flipkart by my google at account on January 17th 2021
I lossed 50, 000 rupees
Kindly refund my amount

I have approved payment of more than 5000, but still after months i have not received money in my bank account. No reply of repeated feedback at flipkart.affiliate.
affid-12smartyg

Every time I try to make payment from any card I got a standard response transaction declined on the basis of risk check. Cod is working. Tried calling customer care twice but they didn't gave me any response and disconnected my call.
Fully disappointed with flipkart
Email [protected]@gmail.com

Purchased a BOAT headset and with the price set that is of inferior quality (Even though Return back period is available) and then onwards tried to return the product but they are reluctant to take back the product.

Order ID: OD[protected]

Here i 'm attaching the invoice copy of the same.

Please help on the same.

I wanted to chnage my registered mobile no because I lost my old number.But for that otp is required on both numbers and I can't access my old number since it is lost.Please help.My gmail address is [protected]@gmail.com

I ordered apple airpod 2 through flipkart. But I got old apple airpod. Also serial number on box and actual airpod are not matching. When I searched serial number on box at apple warranty check it shows it is replaced product. and When I look for serial number on airpod, it shows invalid serial number. I want replacement for the product.

I have been ordering many products from flipkart, one of may past orders was back in December, but since quite sometime I am seeing that some products which I want to purchase are showing cannot be delivered to your location, though my location is pretty much central, New Delhi-110048

My flipkart account is deactivated by me now i want to activate it is not activating when i am trying to login then it is written there "Account is inactive contact the customer support to reactivate it".
My email is [protected]@gmail.com

I know that makeup products do not have return policy. I ordered swiss beauty concealer (shade 4)But I received Mac concealer which is not true Mac brand and also the shade is not matching to my face. I am trying to contact flipkart for past 2 days from delivery date. I need to exchange the concealer. And also I have proof for that. Please do exchange😣😭🥺🥺🥺 Plzzzzz.

I ordered a “Realme SLED 139cm (55 inch) Ultra HD TV including Free Delivery and Installation, which was delivered on 27.Nov.2020. On the same day in the afternoon, the Flipkart Technician (Mr. Sushil Gupta) came to my residence to install the TV. Now, the TV was delivered with ‘Table-Legs’ which would not fit on my existing TV table, as it was too small for the new 139cm TV. Therefore, Mr.Sushil Gupta, said he could offer...

Sir
I am an Ex Servicemen. I have purchased a realme 43 inch TV online from flipkart on 10.06.2020er # FAC3R[protected] with this an additional warranty also purchased for three-year complete protection from Jeeves consumer services Private Limited invoice No. # EAAAAB[protected]. The display of the TV getting lines(Image attached). Register a service request on 29.12.2020 then an appointment booked on 30.12.2020 (appointment No. IN-SA[protected]) same day another massage received Jeeves Complete protection stating that the request of your LED TV has been registered with Jeeves, ticketid 0l31.372240KSGSCS-4860356. On 31.12.2020 technician attend the service request. As per his report TV panel issue.

Then the Jeeves proceed with a refund 50% of the invoice amount stating that it is damaged, actual it is not damage panel issue. As per terms and conditions of Complete protection 100% refund required as it is a manufacturing defect. The technician stating that he has never given any damage report to any one. (Technician Whatsapp image attached).
However, i try to contact the customer service, up to this time there is no reply from the M/s. Jeeves who give complete protection for three years.
Please look in to the matter most favorable.
An early action requested.
Waiting for your reply.
Thanking you,
Yours Sincerely

Ex Hav Purushothaman PK
Mob: [protected]

I have a Washing Machine (MarQ by Flipkart 7.5 kg Fully Automatic Front Load Washing Machine), which is not working. I raised the issue with MarQ somewhere in Aug-Sep'20 (The product has an extended warranty upto Nov'21). The company technician visited on 3/10/2020 and following his checking of the machine, he said that a part inside the machine needs to be replaced, which he will be receiving from the company in two weeks time (since the washing machine is covered with extended warranty, the part will be replaced and machine repaired free of cost). I have been repeatedly and regularly making follow ups with MarQ from 17th october 2020 onwards. I wrote several mails to them, for which they had a standard vague reply that we need some time, we have escalated your issue etc etc. My last E mail to their official mail ID [protected]@jeevees.co.in on 18/01/2021 at 1:54 pm has failed to elicit any response from them . Request your support and intervention . What I need is that my washing machine is repaired at the earliest (Already I have waited patiently for almost 120 days for resolution). Thank You

Hi Team, . I had booked a flight ticket from Bhubaneswar to Bangalore with booking id FF[protected] for DEC 26 2020, but the flight has been rescheduled by airlines which was not a preferable time for us to travel and they have mentioned we have choice to cancel the flight with assured full refund.

So I went for a full refund and it has processed by Flipkart, after few days I got a minimal amount of RS 253 only from my refund amount 3350/-.
I checked with Flipkart travel they told airline has refunded that much so please connect with airlines. I connected with airlines and got it rectified and they reinitiated the rest of the amount towards Flipkart on 4DEC 2020.

After that I had send the refund acknowledgement to Flipkart teams which I had got from airlines, but after continuous mail, calls bla bla not a single callback from Flipkart and I am still waiting for my refund its being 4 months from now. I need my money back please help.

I ordered Ray ban sunglasses from flip kart under seller retail.net
But as it was of poor quality, not mirrored as mentioned in there stats and is of large size
I sent the request but without any proper reason they rejected it thrice.
No one on customer tends to respond properly
The calls are being cut in between
They are just avoiding me

I purchased a Relame Narzo 20 (order ID- OD[protected] on 16th January and delivered by the flipkart on 17th January . Since then the fingerprint sensor is not working properly. As a result I'm facing a lot of problems as I'm a headmistress of renowned institution.
I requested to the authority to replace the phone or to fix the problem. In reply, technician (Mr. Snehamay Samanta, ph no - [protected]) visited my house on date to solve my problem but he could not and not only that he behaved rudely and the authority rejected my return request.
Therefore, I solicit your kind intervention to solve the problem as early as possible and save me from harrasment.

Flipkart generated invoice and mentioned billing address same as delivery address which is totally wrong. It did not give me option to select billing address so i assumed that it will be by default in my name.

When contacted customer care, Flipkart says different billing and shipping address is not possible. if that is the case why do they even print shipping address on invoice.

I was having a requirement of billing and shipping address to be different. i had spoken to flipkart customer care regarding this and they informed you first place the order and call us back we will change the billing address and it is possible.
after placing the order when i am calling they are saying completely different version. it cannot be done policy decision. they are fooling customers by giving wrong information. customer care should be penalized for this.