Flipkart Complaints & Reviews

My order with order number OD[protected] has been fraudulently cancelled by Flipkart without consent of customer fraudulently .Now the difference of amount is 3267 to place new order kindly request Flipkart to resolve the issue immediately. Flipkart is denying the adjustment of price for a fraudulent cancellation.

1767(moropen bp apparatus, acromax pulse oximeter)through UPI. on the first attempt the transaction was failed so that i did the payment again on the same date and amount deducted twice from my account(total of 3534).The issue brings to your customer Care and they asked me to Wait for few more days for refund and mail has been sent to flipkart mail as well as bank and found no resolution. Kindly scrutinize the error and please refund the extra amount which was received by flipkart as soon as possible. Thanking you.

Would like to bring in your kind notice that i done online shopping from flipkart on october 15 for rs. 1767(moropen bp apparatus, acromax pulse oximeter)through UPI. on the first attempt the transaction was failed so that i did the payment again on the same date and amount deducted twice from my account(total of 3534).The issue brings to your customer Care and they asked me to Wait for few more days for refund and mail has been sent to flipkart as well as bank and found no resolution. Kindly scrutinize the error and please refund the extra amount which was received by flipkart as soon as possible. Thanking you.

I ordered bedsheet in flipkart worth 300 rupees on 6 October it's promised delivery date is 13 October but it was not delivered till now and now it's showing that your order was cancelled but I have not cancelled my order and that is prepaid order I already paid 300 rupees for my order I want that money back to my bank account.

I have ordered bedsheet on Flipkart on 6 October it's promised delivery date is 13 October but it was not delivered till now and now it's showing that your order was cancelled and there is no refund for the order.

Purchased Nokia 55 inch Tv5 purchased on[protected] and its installation committed a service from jeeves delay and completed on after a week of delivery. I registered a warranty and after using tv for one day i faced serious issues on TV like its turning off on watching. Finally fixed an appointment over the phone and service attended by jeeves technician name (SENTHILNATHAN). He confirm that the same issue with the update to their team as I confirmed on that day.
Since its so earlier stages of the TV has faced an issue i cannot replace this on time to this service delayed and though i contacted flipcart and nokia service team. Requesting me to provide a letter from Nokia Team. From their i have contacted service team they again assigned a same jeeves technician to visit again check the same issue tv. Kindly make note this is way treat flipkart prime customer and new customer who spent 40k to buy 1st time nokia tv product. Its like both flipkart and nokia service channel jeeves playing with customers patience and money. Since this issue has raised on mail i have got a poor delayed response form service team i am suffering a lot with the not working performace issue tv has got received from my end.
If this replacement has not been accepted from flipcart i will raise my complaint to higher level as with the consumers complaint. I hope and requesting me to provide a required solution atleast after this mail at the earliest response.
Note : TV is turning off both online offline while watching every 10-15mins like restarting. Even after tried reset option and software update.

I have bought a nokia 55 inch uhd smart tv from flipkart, sellername - omniTechRetail. Its been only 1 month old and got into an issue. Its been more than 1 and half months since im facing the issue with the tv and im behind this unqualified flipkart executives. I had technical visit from jeeves (from whom i bought a completey warrany along with brand warranty for next 3 years) and they initiated for a tv replacement. Its been more than 3 4 times tv uninstallation and packing has been done and product is not yet picked up. Everytime when the date of pickup comes, they will cancel the pickup and product in box is waiting to picked up fom october. Its been multiple times i contacted the executives and they always says it will be replaced with in 5 days(starting from october 2020). I havent got the replacement tv or refund yet. Latest date shown in my flipkart app is 20th Nov. That date is also passed. Now i contacted the customer care and they told that it will be done by dec 2nd. Is it fare enough, that you buy a product for 40k and u cannot use it and you wont get a fix. It will be only seen in flipkart, i should have bought something via amazon, worst experience for a flipkart plus member me. I cannot tolarate this any further

I have bought a nokia 55 inch uhd smart tv from flipkart, sellername - omniTechRetail. Its been only 1 month old and got into an issue. Its been more than 1 and half months since im facing the issue with the tv and im behind this unqualified flipkart executives. I had technical visit from jeeves (from whom i bought a completey warrany along with brand warranty for next 3 years) and they initiated for a tv replacement. Its been more than 3 4 times tv uninstallation and packing has been done and product is not yet picked up. Everytime when the date of pickup comes, they will cancel the pickup and product in box is waiting to picked up fom october. Its been multiple times i contacted the executives and they always says it will be replaced with in 5 days(starting from october 2020). I havent got the replacement tv or refund yet.

I purchased a split air conditioner 1.5 ton, Samsung make. Tracking Id FMPC[protected], PL:F[protected], S:S[protected][1].
Ordering time it was written that "installation is free" that means installation cost was included in the the price.
When Samsung engineer came to install the A.C., they claimed Rs. 3615/- for installation. I called Flipkart toll free number [protected]. Your instruction was to pay the money and later Flipkart will refund me. I paid the money and complained.
Then I got many phone calls from Flipkart and Samsung. At last another Samsung technician came and refunded me Rs.700/-. He said Sumsung do not provide communication cable, fixing bracket and wrapping adhesive tape. So I had to pay Rs. 2900/-. Last month I purchased two A.C. I never paid installation charge like this!!!
Samsung should provide the special cable and fixing accessories. Why should I pay? Please arrange for the refund.
Regards,
Krishna Chakrabartty, [protected]

Plz help I didn't get a mail for my gift card plz help I have been requesting for resolving this problem for 2 days

I order 3 books for ssc exam preparation on flipkart today (order id - OD[protected] .
Initially i chose to pay the amount online through Google pay. During payment i got a message that showed the payment is failed. So i payed with my debit card and the payment was successful. After few minutesi received a message from my bank that mentioned that 1390/- inr was debited from my account through the google pay. Thus, i was charged twice by flipkart for the 3 books.

I tried to contact customer care. But i never received call from Flipkart customer care.

My Order ID is OD[protected]. I ordered one mobile phone POCO M2 Pro ( Green color, 4GB Ram, 64GB storage) on 21.10.2020 with cash on delivery option. After delivery on 31.10.2020 my phone had a software issue of bootloop. I raised a replacement request and after verifying by technician my replacement was approved. And my phone was replaced with Replacement ID:[protected] on 10.11.2020. I was very happy that my faulty phone was replaced. But when I open the box I found that I have been given a different used handset of the same brand Xiaomi i.e. Redmi Note 4(Black color), which was used and screen was damaged and the IMEI number and features mentioned in the box is different. It is very clear the product was a refurbished one and there were no accessories in the box. This is clearly cheating by Flipkart and the seller VISION STAR. I immediately raised a return request by Refund ID:[protected]. Flipkart team assured me that “We will contact you within 72 hrs to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy.” and today I am posting this issue here on 20/11/2020. Till now no update from their end via email or phone call. I have tried to call their customer care team but they are telling they don’t have any information about it. The concerned team is working on it and I’ll be notified about the update. I have also raised the issue with consumer court vide Docket no : 2386340. My hardly earned money of Rs 12, 499/- wasted like this. Still I am waiting for the resolution. Feeling cheated as a customer.

Please provide me resolution as refund of Rs 12499/- at the earliest in this matter. I hope Flipkart will not break my trust. I am a customer since 2013. I never faced an issue like this. Please resolve my issue and refund my money back as I don’t have any phone to use now.

I have booked a flight from indigo with travel date 14th April and it get cancelled due to Covid 19. Indigo converted my refund amount into Credit shell but I am unable to redeem it. I talked to indigo customer support they told me to contact Flipkart Travel regarding the refund.

Flipkart is unable to reschedule the flight and keep giving me excuses.
My booking id is. FF[protected]
flight from Delhi to Chennai.

Help me with that.

I have purchased Canon Pixma E470 Multi-function WiFi Color Printer from flipkart on 16th Nov. 2019 Order ID - OD[protected], which was faulty and I raised a complaint which is got returned and I got another printer but they didn't provide the fresh invoice for the same, it worked 4 months and went down due to pandemic i couldn't raise a complaint but when things started I raised a complaint and canon guy came and ready to replace the product when I gave him an invoice serial no. of the product was not matching with the invoice so called up Flipkart for fresh invoice instead of giving me invoice they said will replace the product, I mentioned them several times I don't have a brand box so just provide me the invoice will deal with canon people but they said that's not a problem we understand no body keeps box that long as it's been 11 months, after complaining 8 times following for last 2 months still they haven't solve the issues just giving false commitment and now warranty is also about to over.
please help to resolve the problem.

I haven't received a refund of₹799 from flipkart but they assure it has been completed on their end.I'll share their notification below:-

Refund Update: Thanks for reaching us. Seller has refunded Rs {799} for your {"Dr. Trust (USA) Model 514 Elegance Personal Digital Electronic Body Weight Machine For Human Body 180Kg Capacity Weighing Scale} with {Refund reference number} to your {bank account linked via UPI_INTENT}. As per standard banking procedures, it should have been credited by now 12 Nov 20. Regards, Flipkart

My order id is OD[protected] I have ordered 15 products on 15.10.2020 in total under this order id during the big billion days. I can download the invoice and also got the mail invoic from flipkart(evidence attached). But in that pdf the invoice for the specific two products namely Wildcraft Daredevil 43L laptop Backpack (Rs.764) and Visko premium combination screwdriver set(Rs.76) is missing. Consequently, i have been raising this issue from the date since my order got delivered. Regarding this issue, three agents gave me a different resolutions. The first agent who spoke with me18/11/20 named sharmila told me that seller is not able to give the invoice and she asked me accept the flipkart gift voucher from the seller for amount of rs.76. I in turn asked her why seller is not giving invoice, what is the issue, how the amount 76 rupees calculated, why it is being given to me by the seller. Then she cut my call. And again i raised the issue through the app. Then on 19/11/20 i received a call from agent. He told me the same thing that invoice cannot be given but the full refund for the product can be given. and he asked me whether he can place return request. I asked him to call me after 4 hours to convey my decision. Then there was no call on that day. Then today(20/11/20) i received a call again, then a another agent told me the same thing, that invoice cannot be given by seller and the seller will give Rs.100 as gift voucher for the same and she did not give the option for return & refund. By now, i got a mail from the customer support that 100 rupees has been credited to my account as gift voucher. And till now there is no further calls

As a customer i am having the right to get the invoice of the product for which i have paid money. The wildcraft bag has 18 months manufacturer warranty. Without invoice i cannot claim the same. and moreover since i work in government, i need the invoice for reimbursement purposes. and moreover i am mentally affected to place the future orders especially large appliances from flipkart

I purchased a RoyalOak Poznan Metal 4 Seater Dining Set on 16/10/2020. Order id is: OD[protected] . Product was delivered to my parent's house on 27/10/2020 and the installation Promise date was 28/10/2020. But Jeeves your Installation partner denied to do installation by saying that area pincode is not serviceable.
So I raised the issue for the first time on 29/10/2020 to return the item because if you can't install the product to my location then why would you deliver the product to me. Date for that given me is 4th november 2020 but Return was cancelled by your executive and a new return request was generated and a new promise date was 9th november 2020. AGain on 9th or 10th november your executive cancelled the current return request and Raise new complaint and gave a new promise date 15th or 16th .
Now In between My Father got transferred from Lunawada to Jaipur. So I requested the Customer care of Flipkart that i[censored] cant install product to lunawada nor take return my product then Install the Product to New Location JAiPur (Rajasthan). BEcause The Household will be shifted on 20th november. Your Executive agreed and took request of installation to the new place and told me that confirmation will come on or before 20th November.
Today One of Your Executive Called me today told me that installation can not be done to a new location.

Return Request id (1) :[protected]
Return Request id (2) :[protected]
Return Request id (3) :[protected]
Return Request id (4) :[protected]

It's been 25 Days of delivery but installation of the product is still not done. Even return is not happening.
Every Time i called the customer care ot i got a call i recorded the call.
Now if ISSue is not solved within a week i should file a case in consumer court.

Last time i am requesting you to install the product to the new location because return has not happened till date so i should take this product with me to jaipur.

I booked 15L Bajaj geyser popular plus for Rs.5625/- online payment on 18/10/2020 and company failed to deliver it after several days. So i cancelled my order on 08/11/2020 but Flipkart has not returned back my money till today after several requests. They did not reply to me even. I am waiting for my money back with interest.

My order id : od[protected] product name: lg g8x(black, 128gb)

i had placed an order on flipkart billion sale and the product i received was defective the camera was not working and i went to authorised service centre and updated the operating system but the issue was not resolved and i placed for replacement but not processed by flipkart. I will explain in detail what happened...

I had placed an order on 16-oct -2020. The product received on 2oth oct and camera was not working and i went to authorised service centre and they said no software for this mobile i am downloading now only it takes 6 hours to complete and i went on 21 st oct to service centre he updated the software still the problem was not solved . Then i raised the replacement request on 21st oct 2020.

No response from your end and and i personally made a call on 25th oct and customer care people said they will resolve the issue in next 48 hours . And on 27 th i received a call from customer care and they said the process and i said the mobile is with my brother and they updated the issue is resolved. And i made a call immediately in the next 15 minutes o[censored]pdate and they said it was a technical error and they solve the issue by 3oth oct 7.50 pm.
I waited till that day and i made a call on 31st oct and they said issue is escalated and solved by 3rd nov and on 4th nov i made a call again and they said 6th nov and i made a call on 7th nov and they said on 1oth nov and i made a call on 11th nov they said the back end team has given the date on 13 nov-2020 . Today i again made a call and again your flipkart members said wait more 72 hours...
I request you to solve my issue as soon as possible...I had never expected this from flipkart. And i want hand to hand replacement at the same time. I had made the call to flipkart regarding the issue more than 100 times.It was very bad to say like this your back end team performance is very poor... I was struggling from the last 30 days .

I am proposing you options
1. Replacement as per policy (i.E 7 days replacement)
2.Compensation for the loss i.E present date amount to me due to breach of replacement.
3. For losing my 2 month warrenty from 12 months i.E 23 days delay by you and 15 to 20 days service cente .I am expecting 5000 as you wish.
My name : ramesh dasam

I have order to a laptop from Flipkart on 4th November 2020 and I cancel it immediately after ordering within one hour then I got a message that the refund amount will be credited by 13th November like this message was shown by Flipkart. And I waited from 5th to 13th November for the refund and today it is 20th November but still now I did not receive any refund amount from Flipkart and Flipkart is saying that they have returned or they had refunded my amount on my bank account and I have gone to the bank and I told them whatever the transaction ID provided by Flipkart and bank is telling that all these fake transaction ID and Flipkart is telling that the transaction has been completed . In this situation I am unable to understand what should I do please help me out from this. I am providing the order ID and my bank details.

Order Id -OD[protected]