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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025

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Flipkart reviews & complaints page 843

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I got a laptop in the Flipkart sale for the price shown at that time. And now, the company has cancelled the order and saying that it was our mistake of that inappropriate price at that time and has given a compensation of Rs 1000. I needed that laptop badly for my brother online classes. We are not that much financially stable right now and our whole family is very happy and excited and were eagerly waiting for the laptop to be arrived. But this message had arrived. We need that laptop and at that cost only for the online classes and further interaction with the teacher or we had to buy the phone only cause of the budget that we could afford.

+1 photos

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We regret to inform you that we are unable to find the order details with the information shared. Hence, request you to revert to us with order ID, registered email ID and contact number to check and assist you further.

Your kind understanding and cooperation are appreciated.

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I

i_am_unknown

Oct 26, 2020

OD[protected] is the order ID.

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I Ordered a HP Pavillion Lapton through flipkart as on 10 oct 2020 that has been packed and shipped on the same date.
promise of delivery was 13 oct 2020 (PRODUCT NOT RECEIVED ON THAT DAT) and next delivery date has been given
i.e 20 oct 2020. (PRODUCT NOT RECEIVED ON THAT DATE ALSO)
Further next date has been give 23 oct 2020 (PRODUCT NOT RECEIVED YET)
FUTHER next delivery date has been given 27 oct 2020.
WHAT IS HAPPENING??????????????????????????????????????
I AM SO FRUSTRATED AND WORRIED...
PLEASE HELP ME PLEASEEEEEEEEEEEEEEEEEEEEE...
TELL ME WHEN IT WILL GET DELIVERED.
ON 10 OCT Product was at farukhnagar mother hub and AFTER 10days it moves to Dharuhera on 21 oct and now it is at dharuhera since last 3 days... when it will move from dharuhers???????????????????
please tell EKART please...
I want my product pleaase help...

Flipkart customer support has been notified about the posted complaint.

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H

himanshugupta664

Oct 23, 2020

SEEEEEEEEEEEEEEEEEEEEEEEE
Date is extending again and again...
when it will get delivered please tell please...

Excessive delay , tracking id - fmpp0565663560 - Comment #3752948 - Image #0

H

himanshugupta664

Oct 25, 2020

please reply...

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I submitted an exchange when I paid for to buy a phone. The guy who came for exchange was rude and uneducated. The website clearly states tht they do take exchange even if the touch is not working. Where in the exchange guy was willing to understand that if the touch is not working he would not me able to dial *06# to check imei. I had the box and the bill too

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Address: Flipkart.com

Website: flipkart.com

First the order got delayed by 15 days without any prior notice, the customer care agents kept on committing that the order will be delivered but it didn't happen.
After this i raised a cancellation request but the refund amount is not credited to my account till now, when asked about the same, they are just stretching the matter and not taking any action . The agents are not replying on chat and when asked about the same on the call they are cutting my call . I am fed up of this and this matter is now very frustrating.
The amount of 35, 500 is not less for a student like me. I have lost all my trust on flipkart now. There is no point being a Plus member now .
Flipkart officials if you people have some integrity left please resolve this matter as soon as possible.

I am attesting a copy of the order and my account statement which clearly shows i have not recieved my refund till date.

Aayush Mahajan
OD[protected]
[protected]

+2 photos

Oct 28, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 25, 2020

Updated by aayush_123 Sir I have checked with bank and they are saying that only flipkart can help on this. Please check with your seller and initiate the refund as soon as possible . You people are not concerned with customers, during the payment the money is taken instantly and when the time for refund comes which is also due to your fault, you people are not helping the customer.

Please give my refund I really beg of you, 35000 is a very huge amount for me

Oct 25, 2020

Updated by aayush_123 Also I am not provided a rrn, they are everytime giving me some random 5-6 digit number which is not a RRN, thinking customers as fools, I need a UTR number as well, very bad service.

Verified Support

Oct 26, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

Order ID: -OD[protected]

We are sorry for the trouble caused.

We would like to inform you that the seller has confirmed the refund of Rs.35, 749/-, has been completed on October 22, 2020, which should have been reflecting in your bank account by October 23, 2020.

However, if the refund is not reflecting in your account, request you to contact the bank and raise a charge back for the said transaction.

Your kind understanding and cooperation are appreciated.

Oct 26, 2020

Updated by aayush_123 I have contacted the bank and they denied of any help and they have a point that if i have transferred money to your account and money reached you instantly then why not the reverse . only your company is questionable on this . Please refund my money its very frustrating for me.

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Address: At-chande,post-Mordad, Tal-Dist- Dhule,424308

The delivery date at the start was 24 OCT 2020 but then it has been automatically extended to 31 OCT 2020, This is really furstrating. the call center people said that it will be delivered on promised date. very bad service, i wanted that product on 25 night.
i want compansation for the same

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Iam writing this complaint because I feel cheated by flipkart. On big billion day sales, on 16th october i booked a phone named Poco X2. And the money paid is 15, 249₹ .And then at 8:43am i cancelled the order. The order is OD[protected]. And they told that the refund will be added to my debit card on October 19. But still now no amount is transferred in to my account. And all the time I call the flipkart customer service they are saying that already your money is refunded and they said me to contact my bank with the reference number they gave. And I contacted my bank. They said that we couldn't do anything with this reference number. So I have to get my money back. Otherwise I have to file a case in the customer court. Flipkart please don't cheat your customers.

Oct 25, 2020

Complaint marked as Resolved

I got my refund on 24 october. Thanks

Flipkart customer support has been notified about the posted complaint.

Oct 23, 2020

Updated by Vyshnav Tv They are showing that refund is completed. But no money is added to my bank account.

Oct 23, 2020

Updated by Vyshnav Tv The refund id is Refund ID - CR20101608512011062791201

Oct 23, 2020

Updated by Vyshnav Tv I can attach the bank statement if needed.

Verified Support

Oct 24, 2020

Flipkart Customer Care's response We will revert on it.

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Dear Sir/Ma:am,
I had purchased a laptop on my 2nd oct 2020 from flipkart. At that time it was showing a price of 25, 519 Rs. The product was in stock and thats why I was able to purchase the product in COD but on 23Oct they cancelled my product stating that at time time of purchase the product was not in stock and it was a technical glitch. Later I called the customer service guy and she said that the product is cancelled from seller side due to wrong mrp listed on flipkart. This dual answer from two party for same product is not acceptable and thats why i filed this complaint

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OD[protected]
Delay in delivery 7 days still not dispatch

+1 photos

Oct 23, 2020

Complaint marked as Resolved

The product is not dispatch yet,

Flipkart customer support has been notified about the posted complaint.

Oct 23, 2020

Updated by kalsi_aman1 Don't put it as resolved

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G

Gagan Pydi

Oct 26, 2020

Bro did u get ur laptop?

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I was trying to place order on 2nd September 2020. Order was not placed successfully but money deducted (₹676/-). From then onwards, I am contacting Flipkart customer service. They raised the issue many times but sometimes they mark issue 'RESOLVED' when in actual it's not and they even told me many times that they are getting some technical issues. I called them, chat with them but they are not refunding my money. They also removed the order ID from Order history. Now, they told me that they have no money deduction history.
I have the transaction ID, order ID and Incident ID also.

Order ID:- OD[protected]
Incident:- IN[protected]

Transaction ID photo attached.

+3 photos

Flipkart customer support has been notified about the posted complaint.

Oct 30, 2020

Updated by Mahak mangal No refund processed yet

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Address: Sindi colony pakki khoLi

I have ordered some mobile from flipkart and they have blocked my account and telling me that I am reseller this is wrong how they can block my account . As assume as a reseller than also they are wrong because a customer can buy as much as he want . Customer can order 100 pcs or 50 pcs it's the responsibility of flipkart is to provide . Flipkart as given me good service but when we are giving money, so why they have problem . If they telling that we are reseller so why they are giving sales to us then we order something like at least 8 products. Pls resolve this and flipkart has blocked my 2 accounts because of this

+2 photos

Flipkart customer support has been notified about the posted complaint.

Oct 23, 2020

Updated by Khushbasantani1 I called the Flipkart customer service they told that we are sending your complaint to the Flipkart team and the message came there the Flipkart team will call you at this time and they didn't call . The call has to come today but didn't came date 23october, Friday, 2020

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Website: Flipkart.com

Ordered mobile from flipkart and haven't received on the date they promised, rather solving the problems even they're just giving new date every time i called them and the same thing is repeated, very first date of dilevery was 19 than 23 and now 28 and the way they are providing service now i can feel same thing is going to happen again on 28th as well 😑

+4 photos

Aug 7, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2020

Flipkart Customer Care's response We will revert on it.

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Website: Flipkart.com

Order HP laptop from flipkart at 15.10.2020
Promise delivery date 23.10.2020
Last updated location is farukhnagar after that no information about my shipment
Neither ekart or Flipkart helping out
Ekart person saying contact to flipkart and flipkart costomer care saying don't have any updates from ekart logistics
Please help

+3 photos

Flipkart customer support has been notified about the posted complaint.

Oct 24, 2020

Updated by naren@87 Still product not delivered and shipment update stuck from date 18.10.2020 at farukhnagar

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itsme879

from Delhi, Delhi

Oct 27, 2020

same thing hpnd with me, laptop supposed to deliverd on 19th, then 23rd, then after no status update n laptop still not delivered

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Address: HOUSE NO F-4 NEAR OM WATER SUPPLY 2ND FLOOR PINKY BHAIYA HOUSE KATWARIA SARAI NEW DELHI 110016

As I had placed an order on flipkart and they have promised me to deliver the product on 22/oct/2020. I was waiting for my product whole day and night and called them 3 times about the update but they are saying it is on the transit. At last at the 11pm they changed the status of delivery date and 23/oct/2020 has been assigned. Still it is more than half a day come to an end they are not responding, the courier services (Ecart logistic) neither provide contact number nor mail I'd so that I can contact them. Everything is just complex with zero response. They took their customer forgtayed and didn't value the time and money of an individual. Who can compensate the 2 days I had wasted just for receiving the product. Order I'd is (OD[protected] and E kart logistic I'd is (FMPP[protected])

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Iphone, Red tape shoe and John player shirt was brought to my nearest hub and were sent back to motherhub without any delivery attempt. Now the price have increased and the motherhub is demaning mail from flipkart team then only they will release product again for my nearest hub. Same hub delivered a wallet to my address but giving excuse of wrong address for iphone, red tape shoe and john player shirt. I dont want to cancel order and want product in same price.

+5 photos

Flipkart customer support has been notified about the posted complaint.

Oct 23, 2020

Updated by saurav102 My resolution is not being taken seriously. Recieved calls thrice from customer complain team but no resolution and forcing me to cancel order wherea i went to warehouse they are requesting me to tell customer care exevutives to mail motherhub to release the product to nearest hub.

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Address: Gurgaon

I have made an order (OD[protected] of women suit from seller (Libas Impex) flipkart. The product I got was not fitting properly, so I made an exchange request. But I got entirely different product. So I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

Please look this on priority and provide a genuine solution.

+1 photos

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gaurav bhakuni

Jan 9, 2021

I have made an order (OD[protected] of women Flying machiner flipkart. The product I got was not fitting properly, so I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

Please look this on priority and provide a genuine solution.
Account blocked and recent order cancelled
Neha

G

gaurav bhakuni

Jan 28, 2021

I have made an order (OD[protected] of Flying machine from flipkart. The product I got was not fitting properly, so I made an exchange request. But I got entirely different product. So I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

Please look this on priority and provide a genuine solution.
mail id is activate but i have not loging flipkart account mobile number [protected]

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My order ID is : OD[protected]

I have ordered an iphone during sale and it was supposed to deliver on 19th october but it has not been delivered yet and now Flipkar is asking me to cancel this order but i will not be getting the same price since order was made during sale. They are just keep on extending the delivery date. It seems they are willingly not interested in delivery of my order since, sale has already been ended. so purposefully Flipkart is forcing me to cancel this order.

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While ordering the product i gave incorrect pincode Which belongs to the same city of my address... now my order is jumping from one hub to another hub.. i don't to cancel my order.. please help me

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Neeraj Kumar dama

from Hyderabad, Telangana

Oct 23, 2020

Flipkart customer support isn't helping.. how can you resolve the compliment without my details / order details?

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Hi sir/Madam my name P Kavithalayan I am working in chennai ordered a hemt watch Rs 652/- and an electric kettle Rs 512/- on June 24 2020 in Flipkart since there was defect and quality is not I returned the product and asked for refund Flipkart says the will be completed before 24th July now more than three months over still my amount is not refunded I complained to Flipkart many times but they disconnected my phone call every time without giving proper reply I also tweeted to Flipkart regarding my refund but no reply from them kindly take necessary actions against them and I need my refund please help to get the refund my money 1164/- so that I will grateful to this consumer complaint forum I also attached my statement also kindly check and help me to sort this issue I had already made a complaint still there is no proper response from Flipkart still they are sending same msg stating that your refund is completed but still it is not credited in my account

+2 photos

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Nov 06, 2020

Updated by kavithalayankay Still no response from Flipkart they cheated me more than thousand years kindly take necessary action against Flipkart

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I oreder a soundbar of creative brand by mistake i want to order boat soundbar but by mistake it order to creative soundbar. and my family received that parcel after i saw the company name i wannt return it and i order to refund to flipkart but after many failure attempts of refund complany seller reject my refund request and he does not pick this soundbar. i dont want this soundbar i want my money back. i am cheated by flipkart

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Flipkart order id- od[protected]...order not placed but bajaj finserv emi starting...flipkart still now not cancell this order...

+2 photos

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