Flipkart Complaints & Reviews

Use to shop from flipkart many years…
I use to shop from flipkart many years and was really good customer... But at the end way how i was treated from flipkart is bad and show that they don't give vallue of thier customer and customer help is pathetic and horrible.
I got delievery and was asked to pay. I did my payment via pay link provided from flipkart courier service instakart. Paiment was successful (I did it many times and it's routine, nothing new) and coruier saw my paiment but start ask me for otp which k didn't get and i cannot generate myself of course. So he was very rude with me as well as his manager (I asked to call to my moble as due covid situation i don't want come near courier and speak from his mobile). So at the end courier left took money from my account and didn't give me my orders. I complain many times to customer care but i got only sorry from them and no action. Money debited from my account. They not accept it and i said i can give u prove and screed shoot or my bank statement... But they believe unprofessional courier and really no vallue of customer. It's horrible and pathetic.
They not accept that they took money from me and don't want to clean with thier coruier, which see my money but unprofessional don't do any action to refund

I have never such isse with amazon or myntra.

Order id - od[protected]
Arrens compaq presario cq57-300sg cq57-300tu 6 cell laptop battery
Black
Seller: arrensinternational
₹1, 649
They refused to take back the product and denys to refund

I place order 10th. My order delivery date 17th. After call from flip cart it's late
You revived your order before 20th. I call to flip cart assistance and generate query. It's give me 24th. After i was call and his give me 28th. Today my order was cancelled and i call to flip card assistance he tell me it's cancel by seller.
All most 15 day i was waiting and after it's cancel. It's total ford with customer. I frustrate. Please resolve my problem. My order id is : od[protected].

Ending nearly one month of the incident, I still find Flipkart team as immensely helpless, unprofessional and senseless when it comes to resolve even the simplest issue.

I tried sharing every detail with them as coordinated with the bank but still, it was more like a helpless effort.

I have placed an order on Flipkart on 31 August from a prepaid debit card for which I have been charged for INR699 from my card.
After 5-7 mins, I canceled the same order and ever since then I'm expecting Flipkart to refund the same money.

Since then I'm struggling every single day with the Flipkart customer support team to get it to resolve but they're not willingly prepared to help but even go beyond claiming that its my fault that I shop on Flipkart.

Strange, Absurd... Isn't it?

With the hope of reaching someone who could help in resolving or taking necessary actions in this entire incident, asap.

Thanks!
Priyanshu

I have bought a huawei band 4 on 20th sep'20 and the product delivered on 22nd. I opened the package and found that the display of the watch is damaged. There is a blue color damage inside the lcd on right top corner. I place a replace request.
On 24th the courier partner replaced me the product with a new box. I gave the previous box with all in the box. When i opened the box that i receive after coming into my room, i was shocked that the inner package was already opened and there is a duplicate green color sticker with bar code pasted on it. I opened the box and found that there is no band but papers are there of the smart band. Someone took out from that. Then i placed for a refund and submitted the request. Today at night i got an email that the refund request rejected. Without my fault my money is gone with such a big brand and company. I called customer care and they told me that the refund request is not closed but it has been closed from the app and in the app it was updated as refund rejected. I don't know what that means. I am completely out of my mind that whats going on. No emails from flipkart for further details providing or any contact. Only getting emails that issue resolved where there is no contact to me from anyone. Please take some action and help me out.

I have lost my Mobile no i.e. [protected], i wanted to change my number
My user id is [protected]@gmail.com with linked mobile number [protected] .

I have made an complain for my refund because phone is missing from the box but flipkart every time reject my refund request by saying that you have not mailed your id within 48 hrs & mailed me that your issue is resolved by our side .
I have made a purchase on 17 th sept by flipkart app.
Order id :- OD[protected]

Complain id :-
[protected]
Which filpkart is showing under process give resolution till 07th oct

So please i want help in this matter

Hello,
I brought lenevo tablet from flipkart, the product is not useful for us as per requirement due application hanging, product getting heated, battery drained out quickly and camera resolution is bad.
As per flipkart policy, product can be returned withing 7- days, i raise request next day and 4 time they have rejected my return request after several discussion.
I need help to get this resolved.

I wanted to change my number on flipcart so I go to account detali page and I accidently deactivated my account I want to reactivate it

We would like to inform you that the seller has initiated or processing the refund of ₹ 5500 for the product -'realme x2 pro (Neptune blue, 128 gb)' to your e_gift_voucher on[protected]. This will be credited to your account by 1 business day with the refund reference number:cr[protected]*, as per standard banking procedures.

My mobile returned on 17/9) 20 and 24499 came next day but

5500 rupees flipkart voucher not received and after that getting continuous timeline to solve but fake commitment coming and no solution in 10 days

I have Purchased Y410 Adopter but it is not plugged with my laptop. I have tried to return multiple times. each time, it requests rejected by Flipkart. and their customer support always says Please keep patience. and now it has not returned. Now the customer is not responding.

Order id: od[protected]
I have ordered a laptop worth 33, 000 on 12th sep 2020 on flipkart. While ordering they promised delivery date as 15th sep 2020 and again with out any notice and proper reason they themselves rescheduled the order delivery to 20th sep 2020 and today 25th sep 2020. My product is not even packed from seller. This order is prepaid and i paid my full amount 8500 as gift cards (This gift cards only purchased to buy laptop as my credit card limit is only 25, 000) and 24500 from credit card. I have complained and raised many quires at flipkart help center but no response from the team and without resolving the issue they themselves marked it as resolved and closed the issue very disappointed with the flipkart and no proper customer service for every time i raised a complaint they will seek 48 hrs to resolve the issue but no improvements observed. Pls help in this regard and
Instruct flipkart to deliver the product with in 3 days. As it was already delayed by 2 weeks and on the other hand i have very much pressure from the company for laptop (But flipkart making all the nonsense and making my character bad at my company for this silly reason) please take necessary action and instruct flipkart team to deliver my product within 3 days as they promised with all accessories and complimentary free laptop bag.

Issued warranty claim but didn't get any response from flipkart it has been 35 days since i raised my complain but didn't got any response they are just giving some contact numbers and transferring from here and there

Flipkart has missed its promise for twice with me..I have ordered APC Back-UPS on 18th Sept'20 which costs around Rs.5700, and it was supposed to be delivered to me by 23rd Sept'20. But Flipkart has missed the first promise and they have promised me again to deliver it to me by 25th Sept'20. But, again they have not delivered the product on 25th Sept.

I think there are some liars sitting in the flipkart customer support who doesnt give you correct information. To convince the customer, I think they have been trained to tell lie with the customers. Not at all happy with the delivery/flipkart. Hope, at least now flipkart should take some action against those employees who's not doing their jobs properly. Some of the employees in flipkart customer support are there simply to sit, eat and sleep. Whatever you ask they will have only one answer with them, and the same would be repeating again and again. They do not even use their brains.
I am so sorry to give you this kind of information but I really got frustrated with your service.

WORST SERVICE EVER

Buyed a laptop and had motherboard issue after using just 6 months and they are only saying that problem will be solved within 48 to 72 hours every time when i call.
It has been a month since problem occurred but didn't got any solution
I will attach the invoice of my purchase and my product is in warranty

Dear sir or madam:

I had changed the delivery address for the order od[protected] for finch fox chair from kolhapur pincode 416012 to mumbai 400093 within 24 hours of placing order. I received confirmation on this change of delivery address. I had also called customer care on 19sep 2020 and customer care person had confirmed change of address to mumbai 400093.

But today when i called customer care, i was informed that delivery will happen at kolhapur 416012. When i tried to cancel order the customer care person gave some lame excuse of technical issue so cancellation will happen later.

This is nonsense. Product is still with seller and has not shipped yet. Still i cannot change delivery address nor cancel the order.

Kindly cancel my order immediately failing which i will raise a chargeback request against flipkart with my credit card bank and also take legal action for failure of flipkart to honour the change in address or cancel order even though product hasn't shipped as of today.

Pls see attachments. I have recorded my conversation with flipkart customer care and will file consumer complaint for this nonsensical customer service.

Regards
Abhi mg

I ordered 3 mobiles from flipkart for me and my brotherd too. Suddenly flipkart blocked my account. I asked them but they said you ordered the product not for personal use.
How could they said without any enquiry. I don't know how to pay my flipkart pay later amount.

Dear flipkart,

Pfa,.

I am very very disappointed with your service.

Since 20th sep, i'm following with your customer support agent via chat but no one giving correct update yet. Every buddy saying that wait for 24 hours from last three days.

Still my order is not shipped and my delivery date also reached. Is flipkart is thinking customers are fool and they will agree, what ever your guys say.

Don't do like this, customer will not wait for so long and they will move to another merchant, who is providing on-time delivery & reliable service.

Now i need proper update from you guys and can't wait for 24 hours or 48 hours.

Regards,
Sudhakar s

Order id:
Od[protected]

Sold by : consulting rooms private limited,
Mustil kila 14/6 min, 7 min, 13min, 14, 15, 17, 18min, 23, 24, 25,
16/1, 2, 9, 11, 12/1, 17/3, 4, 5,,
Main nh-8, village binola,
Gurgaon - 122413

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Invoice number : fab[protected]
Puma walking shoes for men black
Bill to
- subash chandra jena

Issue - i have ordered puma walking shoes for men black and red colour
But instead of that i have received with a different colour of the shoe which is on grey and orange colour.

Their product page showing 30 days of easy return so i want to return the item but flipkart rejected my return for the 2rd time yesterday.

Sold by : consulting rooms private limited,
Mustil kila 14/6 min, 7 min, 13min, 14, 15, 17, 18min, 23, 24, 25,
16/1, 2, 9, 11, 12/1, 17/3, 4, 5,,
Main nh-8, village binola,
Gurgaon - 122413

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Invoice number : fab[protected]
Puma walking shoes for men black
Bill to
- subash chandra jena

Issue - i have ordered puma walking shoes for men black and red colour
But instead of that i have received with a different colour of the shoe which is on grey and orange colour.

Their product page showing 30 days of easy return so i want to return the item but flipkart rejected my return for the 2rd time yesterday.