Flipkart Complaints & Reviews

My account ([protected]@gmail.com) has been blocked and no refund has been issued for wrong and incomplete delivery by seller twice for my order I.D. ID OD[protected].
Emailed several times(Oct 30, 2019, 10:22 PM, Oct 31, 2019, 10:20 AM)
to customer care and escalated to grievance Officer and CS-head but no resolution,
Attempting once more to unlock my account after a long time.
Incidence in detail:
Dear Sir/Madam,

My account has been blocked and no refund has been issued for wrong and incomplete delivery by seller for my order I.D. ID OD[protected]. Because of seller's fault you are blocking buyer account instead of seller, it is highly unacceptable. I had raised my concern with your team, they are giving same dumb reply everytime without understanding the concern (We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.) Below is the detailed mentioned matter:

Its highly unfortunate that my concern has not been addressed despite raising it thrice. This time i am putting my concerns point wise so that it may be clear to you team and i want resolution for all my 3 concerns/problems. Kindly gave answers separately for all my concerns listed below.

Concern no. 1. Wrong and incomplete order received: In short, i had received only one quantity instead of 4 quantities for replacement order (ID OD[protected] that too wrong product which was provided to me because i received wrong product first time too. No action has been taken so far to address it despite raising the concern thrice.
Details of incident: I had ordered 5 quantities each having two boxes of Kamasutra Skyn condoms as per seller listing on 4th Oct 19 with order ID OD[protected] but I received wrong brand Moods condom 5 qty and 10 boxes. When I contacted customer care they offered replacement and i accepted it . I also put an another order of same item from another seller KPcreations also with Order ID OD[protected] .
Replacement for one quantity arrived on 20 Oct 19 (Sunday) and was delivered but again it was wrong brand Moods condom. Next day on 21 Oct 19 ( Monday), i received my order from another seller KPcreations (Order ID OD[protected] and was delivered, but that was also wrong brand delivered for which i raised concern and refund was issued. But the replacement order for 4 quantities were not delivered but on 21 Oct 19 ( Monday) but in my account status changed to delivered. I raised the concern for same but it has not been addressed so far. Photo attached below as proof.

Concern no. 2. Getting error, for raising return request :When i try to raise the return request for any other product it shows error that i am giving unsually high number of return requests. That is caused due to delivery of wrong product by seller for my past 6 orders described above. Before this incident i don't have any significant return requests, This error is on part of seller not of buyer kindly correct it

Concern no. 3: My account is blocked because of above incident.

Kindly do the needful as this is highly frustrating and unacceptable. I have described the incident in very possible detail.

With Regards,
Nishant Saini
[protected]

I have created a flipkart account two years back with a mobile number, few months ago i lost that mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i don't have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account. I can be contacted at my email : [protected]@gmail.com

Hi,

I had purchased a fastag from Flipkart 2 week ago and I followed the steps mentioned in the envelope of the parcel, even after sending whatsapp message to the number mentioned in the envelope, still there is no response from that number even after 1 week.

I ordered a phone and cancelled it on 3rd oct they said i will get my refund on or before 13th oct but still i havent received it. I contacted flipkart they said the seller has refunded my money and gave a refund ID which i checked with bank and that doesn't exists. My orded ID is OD[protected] and the refund reference id which they gave is 17203010279039818178873

Is it possible to undo a canceled order? I ordered a watch as a birthday gift to my friend but it came too early, so I had to cancel it. Now it's price has increased. Can I now undo my previous canceled order?

My number for your reference : [protected]

No proper response from Flipkart after multiple reminders. I reached flipkart through email and calls, but issue unresolved.
Bought a phone from them, but the product is defective.

I was order a singer chefy cheffy mixer grinder and after receiving my product i found that the box does not contained the jars and i filed a replacment request and the same was also discussed telephonically with the flipkart customer care representative on 10.10.2020 (voice recording available) after 2-3 days pickup boy came to replace the product but he deniied to take replacment(as instructed by flipkart service person) and again i have file a complainet but today again another pickup bo came and denied to pick and give me the replacment.

I buy Apple iPhone SE yesterday but unfortunately I accidentally cancelled that mobile but I wanted to reorder same product at same price that I pay before

Phone name: Apple iphone SE (64gb)
Colour: black
Seller: supercomnet
Amount paid: 20049.00 ₹
Refund ID-CR20101612404123182751507
Order ID-OD[protected]

On july 15, i ordered for a motorola one fusion plus mobile with order id
OD[protected] from flipkart site. Payment got deducted from my sbi bank account but flipkart shows 'payment not received from the bank' and 'order is pending'. I have been waiting for 2 days to happen something. I lodged a complain also on flipkart but the customer support said that payment was successful and wait for 24hrs and till now no change in the status page . Can you please generate a mail for the issue or please refund my money.

Flipkart is giving offers to exchange old phones but not accepting any model and showing error that IMEI number does not belong to any phone model.
I have already authenticated the IMEI numbers online and all are working fine. It seems that flipkart is trying to fraud here.

Flipkart has blocked my account. I am a plus member of flipkart. In the Big Billion Day Sale I've purchased aprox many product and made prepaid payment for all of them. Then after a day, I've received a mail saying I've not ordered it for personal use. And thus my account us blocked. The biggest mistake in my life that i purchased all clothing and accessory for all of my family member. I wish i would have purchased all those from Amazon.
Lastly, i request you unblock my account.

I bought a motorola moto one fusion plus from flipkart. Now i want to exchange it for another phone on flipkart. For buying a phone from flipkart through exchange one has to fill the imei number and it is automatically verified. But in my case the imei number is showing as invalid.
When i checked on Amazon also it is showing as invalid

Details are as follows:-

Model: motorola moto one fusion plus
Purchase Date : 15.09.2020

I've ordered a Redmi 9 mobile worth Rs. 10635 from flipkart on 6/10/2020 and paid the amount by Debit card and cancelled the order on the same day. Later I received message saying "Refund is successfully completed by thursday october 2020" but the amount is not credited to my account.

Order id is : OD[protected]

I ordered LG G8X thinq on 16th of October 2020 at 12am during the sale along with a phone exchange. The order ID is OD[protected], order is still showing pending and tried to contact flipkart but to no avail. I just need to know if the order is confirmed because amount has been deducted.

I ordered two quantity of a product but I received only one. I have been raising this issue since a week but it was not resolved. My refund was already rejected twice. This is the third time again I raised an issue..

Sir, my old number is my friend hand. It's quite difficult to use on this number in my flipkart account. Therefore I will change my contract number. And so please help to change my contract number.

I order the laptop money is deducted from my sbi debit card but order not placed I asked customer support they tell transaction failed if any amount is deducted it will be refund within 8 business days but business days gone money didn't refund.

Me karick dass behalf of Mr Biplab chakraborty Order ID - OD[protected] Complaint against flipkart service 15/10/20 was my product delivery date but they cancelled my product without my authority & blame me that i cancel this but its totally wrong so plz action against flipkart

Dear sir/mam

I deactivated my Flipkart account due to some personal reasons. Now I want to reactivate my account. Please do it as soon as possible. I was trying yesterday but some error was coming

Neer g
neer.g.[protected]@gmail.com

Thank you