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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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Flipkart reviews & complaints page 892

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B
Bitu choudhary
Oct 3, 2020
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They just put my complain in hold. Whenever i call they just say me your complain is forward to concern team wait and wait. 3times technician visit done at my house still request is in process. Need a refund for this no more replacement
Flipkart customer support has been notified about the posted complaint.
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    R. Arawkar
    Oct 3, 2020
    Resolved
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    Resolved

    Dear sir/ma'am,
    I am writing to you to raise an issue about: Moto g8, powerlite
    The issue that I have experienced was: I bought moto g 8 powerlite from flipkart.It came to me on
    11th September 2020. From the same day, I started facing ear pain and headache while speaking on
    incoming and outgoing calls and also heating sensation in ears was there. These problems continued till next 20-24 hours after each call. During the first call, the phone heated up. But
    afterwards heating problem didn't continue.While using the phone, my health was becoming worse. I
    was facing severe headache and ear pain for2 days even after stopping using the phone.
    Flipkart technician visited my place and checked the phone. We explained him our problem. He
    couldnot detect the issue. He said that he doesn't think any problem is there. But he said that he will
    convey our problem from our side ahead.
    But that time and even 2 or 3 times after that our return request got rejected.
    Though my problem cannot be seen by naked eyes, I am telling the truth. I am not satisfied with the
    handset.
    But flipkart in not agreeing with it.
    I have got very bad experience of after sales service from flipkart. We talked to nearly 15 customer
    care executives of flipkart via call back request and even chatted nearly 7-8 times.
    Then they suggested us to visit motorola service centre which is 40 km away from our residence .But we didn't have any other option. So we went there and showed the handset to them. They reinstalled
    the software and told us to try it. But still I am feeling ear trouble and vibration in my face after call from the handset.
    I want the return of my handset and refund of my money from flipkart on urgent basis because I am
    struggling from 12th September 2020.
    I look forward to your prompt response on this matter.

    Regards,
    Ms. Arawkar
    Aug 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 05, 2020
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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      AkshatSensun
      Oct 2, 2020
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      I ordered poco x3 smartphone on 29 september.. Its expected shipping date was 2 oct but its not even packed till now
      Flipkart customer support has been notified about the posted complaint.
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        C
        CA RAJA
        Oct 2, 2020
        Resolved
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        Resolved

        I am purchase mobile 26.08.2020 and i am camplion to flipkart for proformetion issue and vompay say that mobile replacement but till the mobile no replacement and not solove my problem. I am daily call to flipkart but no propur suggested me
        Oct 2, 2020
        Complaint marked as Resolved 
        No action taken by flipcart
        Flipkart customer support has been notified about the posted complaint.
        Oct 02, 2020
        Updated by CA RAJA
        Gour time my replacement has been cancelled

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          jitendra khandelwal301076
          Oct 2, 2020
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          Hi, I am thankful to you for blocking my flipkart account but why I have received a mail from flipkart for payment of pay later dues.when my account is blocked all the action is stayed .
          I am not going to pay a single rupee as I have already raised a return request with refund.and that return request is done with in your due procedure and due time line as well.either replace your defective product or take it back.
          I am also thinking of a legal action against flipkart for this incident.

          Jitendra
          [protected]
          Flipkart customer support has been notified about the posted complaint.
          Hi Jitendra,

          I think we are sailing on same boat.

          Same thing is happening with me.

          Let's fight it out and get our money back from Flipkart.

          Let me know how we can fight this out legally.

          -Santosh
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            N
            Nitesh Ravi
            Oct 2, 2020
            Resolved
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            Resolved

            Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

            I am writing this content to register a complaint against flipkart . I have bought a mobile Motorola one fusion plus 5 days ago. I received the phone on 26th of september in 2020. Its only been 5 days and my phone automatically got switched off several times. its happens once a day at least .when i applied for the replacement flipkart sent me tech guys to check the phone but they only gave 10 minutes and said nothing is wrong but i am facing the problem. I have seen similar problems on the internet with other guys. I want flipkar to help me with replacement as soon as possible. The customer service center guys are only wasting my time and asking me to repeat the same process again, which will result in same way as before happened . my replacement date is only valid till 3rd of october .until then if my issue does not get resolved .I will be stuck with this faulty phone for forever which flipkart provided me. flipkart gave the replacement option even then they are not resolving my problem. I have asked for help with the customer care for last 3 days .but they are not of any help. please resolve my issue as soon as possible.

            Please replacement my mobile as soon as possible.
            Order ID - OD[protected]
            Delivery Date - 26/09/2020
            My contact number - [protected]
            Aug 10, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 02, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We are writing about your replacement of the Motorola One Fusion+ (Twilight Blue, 128 GB) has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 11 Oct 20. The seller will ship the replacement to you via courier service provider and this will reach you by 11 Oct 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.
            Hi Nitesh,

            Please don't trust Flipkart in any way. I am waiting for 45 days for refund. They will cancel all the return/refund/replacement requests one day before the deadline.

            Check my complaint for proof.

            Let's fight this out legally.

            -Santosh
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              K
              kalaiyarasankarthick
              from Bengaluru, Karnataka
              Oct 2, 2020
              Resolved
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              Resolved

              I have contacted several times but till now my issue has not been resolved.
              Also lodged complaint at flipkart but they do nothing.

              They simply say that because of covid 19 it is taking time. You took time for about 10 days whereas u have promised to resolve the issue within 3 days.

              I request you to kindly deactivate / permanently close my flipkart pay later account.
              When i see my credit score it is clearly showing that i took loan from idfc first bank of inr 60000.
              And this needs to be cleared immediately as it is effecting my credit score.
              So i have contacted bank to do so. They asked me to clear the dews if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately. I don't have any pending in flipkart paylater. So please close this

              So please kindly deactivate my flipkart pay later account immediately.
              Aug 6, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 02, 2020
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                Amarjit01
                Oct 2, 2020
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                I am unable to log in to my flipkart account.Everytime I tried to log in with otp it said "try again in a moment "and then"maximum log in attempt try again in 24 hours".This was my flipkart account was my plus membership account.I want my account back.
                Flipkart customer support has been notified about the posted complaint.
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                  V
                  vikas_111
                  from Gurgaon, Haryana
                  Oct 1, 2020
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                  Hi Team,
                  Initially,
                  Ordered:3 steel bottle
                  Received:1 plastic bottle
                  On replacement,
                  Ordered:3 steel bottle
                  Received:1 steel bottle

                  Attached video proof as well but rejected the return request.

                  I ordered 3 steel milton bottle for which initially i received 1 plastic bottle.
                  Then raised replacement after raising so many request.
                  Now, they have replacement the product.
                  Now on opening the pack, i have received only 1 steel bottle instead of ordered 3 bottle.

                  I have attached clear video proof for the order as well and requested to return the product and refund my money.

                  Refund ID:[protected]
                  Refund ID:[protected]

                  Please do action why my request is rejected.
                  Please check the video attached for proof.
                  Flipkart customer support has been notified about the posted complaint.
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                    thallurisrikanth123
                    Oct 1, 2020
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                    I order the laptop in Flipkart and seller kept refund but Indian bank is to refund and to credit into my account it's almost more then 10 days
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      Rijo Js
                      from Thiruvananthapuram, Kerala
                      Oct 1, 2020
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                      Address: PRA-14,GRAZIA,VPTHAMBI ROAD, PRANATHI RESIDENTS ASSOCIATION,KUDAPPANAKUNNU.PO
                      Website: www.flipkart.com

                      One of my order is cancel due to non delivery but this order is prepaid of rs 920 but i dont got my money i send bank details and many mails regading this issue but they not solve my issue yet.

                      filpkart oder id:OD[protected]

                      RIJO JS
                      [protected]
                      [protected]@ymail.com
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        Shoaib akhtar786
                        Oct 1, 2020
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                        Website: www.flipkart.com

                        I ordered a ssd from flipkart and received a fake mi powerbank I filed for refund two times but both time they cancelled it
                        I lost my 1800 rs
                        #scam #boycott flipkart
                        Soon going to file a case in consumer court
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          Report
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                          They have blocked my account so I can not raise the return refund request for below items as it was delivered broken.

                          1. Vaskarya Handmade Terracotta Clay Village Girl Figure Set of Two Decorative Showpiece - 22 cm

                          2. sk handicrafts Decorative Showpiece - 30 cm

                          Order placed on Aug 17, 2020 Order ID OD[protected]

                          Regarding this i sent them many emails but have not got any response from them yet.

                          Photos are attached for defective items.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 02, 2020
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                          Oct 02, 2020
                          Updated by [email protected]
                          Order placed on Aug 17, 2020, OD[protected], has already been mentioned in my complaint. Read carefully before asking.
                          Verified Support
                          Oct 02, 2020
                          Flipkart Customer Care's response
                          Hi, We are sorry to let you know that your return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                          Oct 02, 2020
                          Updated by [email protected]
                          So it means flipkart will not return defective items. What about my money? What should I do with broken home decor items?

                          Is this my fault to send myself defective items? or this is your seller fault. Who is responsible for this?
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                            J
                            Janardhan05
                            Oct 1, 2020
                            Resolved
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                            Resolved

                            Address: Kphb, 363

                            Delivery scheduled between 08:00 AM - 02:00 PM on Sep 25 but not delivered. I called so many times but no use... now a days flipkart not giving value to customer's because they are felling that they already have customer's. very very bad service...no proper response...
                            after so many days of waiting as sad by flipkart, now simply telling us to cancel the order and re book it again..is this the correct way to treat customers. Anyway you are not going to care...
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 02, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Website: Flipkart.com

                              Hello,

                              I know this is a very old order but since last year i was trying to exchange Redmi Note 3 (purchased from flipkart) mobile to some other mobile in (Amazon, Xiaomi & Flipkart) but i was getting error (IMEI is not correct). Initially I could not figure out the error. I tried to exchange below mobile to multiple mobiles but getting the same error.

                              Then I thought let me check the invoice once. When I checked the invoice I found the IMEI number is different from the mobile IMEI number (which i got by dialing *#06#). Below IMEI number i am getting from mobile(Screenshot of that also attached)

                              IMEI1= [protected] (Screenshot attached)
                              IMEI2= [protected] (Screenshot attached)

                              From Invoice:

                              IMEI= [protected] (Invoice Attached)

                              If i had not tried to exchange this mobile i would have not known about this issue.

                              I reached out to Xiaomi, they told me to contact flipkart, when i contacted flipkart they told me to contact Xiaomi.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 02, 2020
                              Flipkart Customer Care's response
                              Hi, We are sorry to let you know that your return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                              Oct 02, 2020
                              Updated by [email protected]
                              Before giving a scripted reply please read my complaint. My complaint is for something else and you have given a reply for something else.
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                                L
                                LaLit V'chau
                                Oct 1, 2020
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                                Address: Bengaluru, Karnataka

                                I have ordered the Philips QT 4011/15 trimmer by Flipkart on 16 Sept 2020 and received the wrong product Philips QT 4001 on 20 Sept 2020. I have raised a concern to the Flipcart on the same day received the product. I am doing rising the return request from 20 Sept 2020, they are asking me to wait and wait.

                                Order ID - OD[protected]

                                Whenever I called the consumer service of Flipcart they are asking to wait and rejecting the return request.

                                I have attached the pictures related to this now. Flipcart is doing very bad with me, holding a big amount of me.

                                Please help me out, I hope, I will get some help here. I want a refund and return the wrong product that they delivered. Please take legal action against Flipcart for playing with customer emotion.
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 02, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Oct 07, 2020
                                Updated by LaLit V'chau
                                Flipcart is not helping. The flipcart is very worst.
                                Flipcart very worst for customer, They are not helping.
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                                  R
                                  Rahul Yadla
                                  Oct 1, 2020
                                  Resolved
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                                  Resolved

                                  Address: Kodhanda rama street tekkali srikakulam district....

                                  Stay away from marq...I am from srikakulam... i register complaint 2 montha back but not rectified the complaint till today...The worst produt pathatic service...no support regarding inverter ac model...service boys not have any idea about error codes for inverter model...service boy came to my hous with drunken coditon... simply say it is low voltage problem ...his name is mahah chintha... no supprt from flipcart and jeevas...plz dont buy marq ac’s...My ac is still in repair plz contact.[protected]
                                  Aug 15, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 02, 2020
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                    G
                                    gaurabh mishra
                                    from Gorakhpur, Uttar Pradesh
                                    Oct 1, 2020
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                                    Flipkart pay later bill

                                    mobile no. [protected]
                                    mai flipkart pay later ka bill kaise pay karu.. 5 October ko due date hai...mai login bhi nahi kr paa raha.. agar mai flipkart pay later ka bill pay karna chahta hu aur pay nahi kar paa raha aapko wajah se to ye penalty ki jimmedari kiski hogi.. customer care pe baat kro to kahte hai ki login kr ke kar lijiye..

                                    how can i pay the if login is not possible ..

                                    jimmedari kiski hogi.. block tum log kiye ho... penalty mai kyu bharunga???? pagal bna rhe...yaha se kahte ho ki bill pay kro..aur jb bill pay kro to show karta hai ki mai login nahi kr sakta...aur jb customer care se baat kro to kahte hain ki account operative hai ... aur jb mai mail krta hu to kahte ho ki login ni ho payega...mera bill ni bhara paya 5 ke baad to mai penalty nahi pay krunga...aur sidha fraud ke case me FIR karwaunga...ikdam pagal banana sikh gye ho customer ko...aur mai kisi farzee ke link se payment nahi karunga...mai jb login krunga flipkart pe tab jaakr mai pay krunga
                                    .kyu ki mai kisi bhi link pe trust nahi kr sakta...mujhe unblock kro...mujhe flipkart pay later ka bill pay karna hai...
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                                      Valiantaayush
                                      from Darbhanga, Bihar
                                      Oct 1, 2020
                                      Resolved
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                                      Resolved

                                      Order ID - OD[protected]

                                      I had purchased mi dual driver earphones from flipkart through the seller - SuperComNet on[protected] and got the product on[protected]. I want to return it as its jack isn't compatible(not going fully in the 3.5mm Jack) and the sound is low, that's why I want to return and get a refund for it. Please look into this problem ASAP and let me know. I want a RMA for the return of the product. I
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 02, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Manoj300
                                        from Baramati, Maharashtra
                                        Oct 1, 2020
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                                        Address: Karnataka, India Registered Office Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
                                        Website: www.flipkart.in

                                        Dear Sir / Madam,

                                        I am writing to you to raise an issue about: Home and Garden

                                        The issue that I have experienced was: I had ordered a Mosquito Repellent Racquet on the 29th of August for a brand WDK 3152 (Attached) . I was delivered a racquet of a different brand- AK 313 (Attached ) and of a much inferior quality, on the 5th of September . I asked for a replacement with the right racquet . I was assured that by 13th of September, I would get the replacement . On 13th, the date was moved to the 20th of September, for no apparent reason . I had many calls and noted exchanged with the Flip-kart representatives ( Attached ). Finally, a Representative named, Priya talked to me on the 21st of September, and asked me to cancel the Order which I refused and asked for the delivery of the product . She assured me that the issue would be resolved in the next 48 hours . But, when I went to the Order, I saw that the comment "Issue has already been resolved " was written and my option to write further notes, was disabled . Now, I am stuck with the wrong product which has neither been replaced nor refunded .

                                        It occurred on: 21/09/2020

                                        i) They should deliver the right product immediately .
                                        ii) The Customer Care Representatives should genuinely try to help the Customers.
                                        iii) Such Sellers should be pulled up for damaging the reputation of Flip kart and for causing so much harassment to the Customer.
                                        iv) Explanation should be asked from them as to why a wrong product was delivered in the first place .
                                        v) There can be no compensation for the mental harassment and inordinate delay . It should be ensured that it is not repeated .

                                        I look forward to a prompt resolution on this matter.

                                        Yours faithfully,

                                        Manoj Kumar

                                        Order ID: OD[protected]
                                        :
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 02, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Oct 09, 2020
                                        Updated by Manoj300
                                        I am still awaiting a resolution from Flipkart . It is a simple resolution but I am not sure why it is taking so many days . The proof has been provided . And, the first thing to be done is to provide the right product . Rest can follow in terms of corrective steps. This be looked into . Again, I have a strong feeling that there is no intention on the part of Flipkart to resolve this as they have been getting away with such issues without any challenges or punitive action .
                                        Hi Manoj,

                                        I experienced this issue 5 times continuously. Check my complaint.

                                        They will cancel the requests without any reason.

                                        Let's get ready to fight this out legally.

                                        -Santosh
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