Flipkart Complaints & Reviews

I am trying to exchange my phone motoe4 plus with moto g9. I am really surprise after seeing that flipkart is not verifying my imei number. After that i tried to catch some information regarding imei from another sources and i found www.imei.info for imei verification. I entered my imei number and it has shown up my product info correctly.

There is some database issue at flipkart end. It is not verifying the imei number correctly.

Please acknowledge.

Thanks
Kapil singh kushwah

Battery is too old i select good type product but i found redmi 5 a mobile okay type product please replace it

Hi, my order for a compjter monitor from acer brand, which i ordered from flipkart was cancelled by mistake while i was trying to get some clarity on when the order was going to be delivered. It was being delayed without giving me a notice so i went to chatbot to understand the reason and get a suitable date. The order no. Is od[protected]. Please see if i can reinstate the order and if not atleast improve your horrible support system that wont let me call or chat with a human at all. Thank you.

Date of incident-17 september 2010
Full description of incident-i have ordered fastrack handbag for women from flipkart but i have received totally different product from my given ordered without any tag except brand name tag
The bag which comes from flipkart is totally different so when i tried to return the product to the company but asked so many questions and after that they did cancelled to accept my return request after so many days..
Sir /mam i attached everything along with this complaint
I kindly request you to please take strong action against the flipkart and their customer service service provider
They are only trying to fool common peoples in the face of online shopping service
Having said that they were not fullfiled my request so i kindly request you to that please help me to refund my all the money which i have spent on that particular bag and help me to get my money back on my given account which i have mentioned on that site

Order id od[protected]. Replacement was requested on 20th september. It is stuck at return approved stage.. Tried calling them more than 100 times. Zero response.

They have also completed the installation of the replaced ac which is even not delivered. Pathetic app, no response

I am exchage the mobile but agent is cheated to me first he is come and chk the mobile then go some time later he come his firends and recive mobile and give the pack box and said not open the box and he chke the mobile in office and call then i am open the box but he said not ok my product and come to me return my box and return mobile to me my mobile screen scratch. Flipkart is cheeted all customer for exchage old mobile, i am plus member for flipkart, all month i am purchase
For flipkart product 15000 rs but future i am not purchase flipkart site, my order is real me 7 pro, 6/128 gb, order id is - od[protected]

I have ordered a redgear smartline pc gamepad from flipkart with order id - od[protected] on 11 september, 2020 on cash on delivery of rs 584. Later on, i tried to make online payment through flipkart app of same order of rs 584 but unfortunately my payment was failed but the amount was deducted from my bank account, they refunded that amount which was wrongly debited as payment was failed to go throughon 14 september, 2020. I received the delivery of the product on 16 september 2020 by paying rs 584 cash. On the same day of delivery, i raise a return request as i received a damaged product. The return pickup was done by flipkart on 17 september 2020 but still i have not received the refund of my returned product. I tried contacting customer care, and they are keep harassing me by telling me to wait 3 more days again and again. Flipkart support emailing me and confusing the previous refund which is wrongly debited when payment failed with the current refund which should be credited after 17 september 2020.
Flipkart support mostly dropping my call and not giving me a solution yet.
Either they confused my second refund with the first one or they just cut my call on my face.
It is just purely harassment from flipkart. Their customer support is not ready to transfer the call to their seniors. Their customer support are keep asking me for my bank details and bank statements through email again and again and then they send me the same email that my refund is already credited on 14 september 2020. They always confused my second refund with the first one. I have returned the product on 17 september, then how can they confused it with the refund which is credited on 14 september 2020. It is just their way to snatched our hard earned money and keep harassing us on the calls. I am flipkart plus member but i am telling you all to never ever shop with flipkart. Their customer support is worst and they will not even help you if something went wrong. There are much better options available in the market like amazon, go with them.
Do not shop with flipkart.

I ordered philips qt4011/15 trimmer from flipkart on 18 sept ‘20. Today on (24 sept’20) i received the trimmer. But the trimmer product is duplicate because i have used the same before. So i know these trimmer very well. Please help me. Cash on delivery was done.
Order id - od[protected]
Invoice no - faeult[protected]
Sold by
Kohinoor enterprise
First floor pvt office no.135 4634/119 ansari road ngm commercial complex ghata masjid new delhi110002

Don't buy in flipkart - worst service
Flipkart is cheating people buy giving exchange offer.

I have recently ordered new mobile from flipkart by taking exchange offer with them. For this exchange offer they have given me 7450/- off when i was ordering new mobile phone

At the time of delivery of new mobile they were suppose to pick my old mobile in exchange. Instead delivery person denied to take back my old mobile and asked me to pay extra 4000/- then only he will deliver my new mobile.

Reason for denying -
Delivery person denied for picking the old mobile is because the mobile has got some spots on the corner it due to usage.

That means flipkart expecting people to exchange their new brand goods in return of other brand new goods.

Exchnage kis baat ka hai bhai.. New mobile de de aapko. Exchange me use kiya kiya hua item me kuchh na kuchh scratches aur daag hoge hi tabhi to hum exchange kar rahe hai.

Aapse hum naya item exchange kar de..

Sudharo apne policy ko.

I ordered two text book for "a guide to mental health and psychiatric nursing". But i get only one text and we played money for two texts.

I purchased lenovo m10 fhd rel 32 gb 10.04 inch with wi-fi only tablet (Slate black) order id: od[protected]
On my previous return request jeeves technician was sent. However he just reset the device which i had already tried.
The problem is device keeps crashing every now and then and after resetting the device i face the same problem after some time again.
The product is defective. I request you to refund or replace the product.
I have tried raising the complaint via executives however they keep giving excuses like technical problem couldn't raise complaint etc
Every time i have to talk to a new executive and have to explain the situation again and again.
Now again when i raised the return request jeeves technician visit is called he comes resets the tablet and closes my request and my issue doesn't get resolved permanently. It only solves my problem temporarily. I wish your intervention in this matter as i am getting nowhere talking with executives.
I am attaching the relevant invoice also for your reference.
I am frustrated. The device is unusable. Please help me

I have contacted several times but till now my issue has not been resolved.
Also lodged complaint at flipkart but they do nothing.

They simply say that because of covid 19 it is taking time.

I request you to kindly deactivate my flipkart pay later account.
When i see my credit score it is clearly showing that i took loan from idfc first bank of inr 60000.
And this needs to be cleared immediately as it is effecting my credit score.
So i have contacted bank to do so. They asked me to clear the dews if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately.

Hello team flipkart,
Pl find attached snapshots of items received as patanjali sanitizer which is not matching with photos shown in site.
It's very clear that items delivered are worng and duplicate product, not original of patanjali sanitizer.

Pl refund my money immediately,

Hoping for early action and favourable response from your end at the earliest,

Thanks,
Pradip

I was ordering a mobile in a flash sale on flipkart and i made the payment but my order was not placed and unfortunately my amount of 9999rs got already
Deducted from my bank. I was using debit card for payment.

And in status it is still showing, "order not placed. Your payment was not confirmed from bank."but bank executives told me to contact flipkart for refund process as they told me transaction was successful from bank side.
Please help me to refund the amount asap.
My order id is-od[protected]
Date of transaction -18/09/2020 and time-12:03pm
I am requesting for refund the amount immediately as 6 days are already ended.

I baught poco x2 mobile and ut delivered to me on 4th sep 2020. It works fine initially but after 5 days on 9th sep it turns off permanently. It is charged upto 80% but did not turns on even after charging. I complain on flipkart many times but my issue was rejected all time, i dont know why, by telling me stupid reasons. Even after 2 weeks my issue is still pending.

Hello,
I ordered asus tuf gaming core i5 9th gen from flipkart on 21/09/2020 and was supposed to be delivered to me vy today 23/09/2020. But it's stuck on status "ordered" for two days and not even packed yet. Contacted customer service but didn't got much help. My order id is od[protected].

I recharged my mobile phone. But recharge didn't successful and from our bank money debited. We contact customers of flipkart but they are not responding properly. Till morning itself we contacted them

My order was cancelled after placing it successfully. I placed it on flash sale on 21/09/20.

It was very hard to get mobile on flash sale. Somehow i purchased it. After placing, it successfully it got cancelled immediately. I'm shocked. I've been waiting for the mobile since the 1st sale which happened on 15/09/20.

Flipkart is showing the false reason for order cancellation. They're saying as the product was cancelled by the seller side due to limited stock. I've seen the product is still in stock even after my cancellation. Then immediately i ordered again. Again for the 2nd time, they deducted my money and then cancelled the order.

After my product cancellation, my friend placed the same mobile from his flipkart account. His order got placed successfully and shipped without cancellation.

Desired resolution:
I paid rs.10249/- and rs.10249/- for two times. But my refund will get credited to my account after 9 days. I want compensation along with the refund for my order cancellation. And also i'm expecting the actual reason behind my order cancellation

Dear team,

Myself dinesh and i have ordered an elica chimney 90 cm (Order id - od[protected] for 13990/-.
Now i have placed a return request for the same product.

I would realy appreciate if the flipkart team is able to resolve my query.

I want either of two things listed below.

1. Either replace elica 90 cm with elica 60 cm of same product.
2. Refund the amount of 13990.

Request yo to kindly look into the issue and help me with a feasible solution.
As i am a loyal customer and have done so much purchasing in the past from flipkart.

Regards,
Dinesh
[protected]

My orders are getting cancelled immediately after placing it successfully.
Flipkart is showing the false reason for order cancellation. They're saying as the product was cancelled by the seller side due to limited stock.

I can clearly see the product was in stock. My issue is not about one product cancellation, they're cancelling all the electronic items which i ordered. Since 1 year i'm facing this issue. Every time i'm asking my friend to order me.

I'm paying through my credit card. Then the refund is getting credited to my account after 9 days. Sometimes this late refund process cresting big problems for me.

Desirable resolution:
Flipkart should tell the real truth behind the cancellation. Flipkart should apologise me along with compensation for my one-year-long struggle. They should un-restrict my account for future purchases.

Note: i placed these recent orders just to check whether they cancelling them or not. As i expected they cancelled all my orders.

Orders details:
Ordered date: 21/09/20
Order id: od[protected]

Ordered date: 19/09/20
Order id: od[protected]

Ordered date: 16/09/20
Order id: od[protected]

Ordered date: 13/09/20
Order id: od[protected]