Flipkart Complaints & Reviews

Dear team,

Myself dinesh and i have ordered an elica chimney 90 cm (Order id - od[protected] for 13990/-.
Now i have placed a return request for the same product.

I would realy appreciate if the flipkart team is able to resolve my query.

I want either of two things listed below.

1. Either replace elica 90 cm with elica 60 cm of same product.
2. Refund the amount of 13990.

Request yo to kindly look into the issue and help me with a feasible solution.
As i am a loyal customer and have done so much purchasing in the past from flipkart.

Regards,
Dinesh
[protected]

My orders are getting cancelled immediately after placing it successfully.
Flipkart is showing the false reason for order cancellation. They're saying as the product was cancelled by the seller side due to limited stock.

I can clearly see the product was in stock. My issue is not about one product cancellation, they're cancelling all the electronic items which i ordered. Since 1 year i'm facing this issue. Every time i'm asking my friend to order me.

I'm paying through my credit card. Then the refund is getting credited to my account after 9 days. Sometimes this late refund process cresting big problems for me.

Desirable resolution:
Flipkart should tell the real truth behind the cancellation. Flipkart should apologise me along with compensation for my one-year-long struggle. They should un-restrict my account for future purchases.

Note: i placed these recent orders just to check whether they cancelling them or not. As i expected they cancelled all my orders.

Orders details:
Ordered date: 21/09/20
Order id: od[protected]

Ordered date: 19/09/20
Order id: od[protected]

Ordered date: 16/09/20
Order id: od[protected]

Ordered date: 13/09/20
Order id: od[protected]

I ordered products of order id - od[protected]
1) metronaut printed men polo neck blue t-shirt - 2 t shirts - 454 rupees each
2) ducati self design men polo neck multicolor t-shirt - 2 shirts - 534 rupees each
3) ducati color block men polo neck multicolor t-shirt - 2 t shirts - 599 rupees each

I received only 3 of them each not six which i ordered and the package was slightly damaged.

Why it always happens and i'm continuously losing my money the products are always missing.

Sir i have ordered poco m2 pro cost rs 14895 on 5 september from flipkart. The package was delivered on 15 september but in the package i got realme c11. After that i request for replacement from flipkart on 15 september. On 18 september an email was came and replied with dacument and on 20 september they rejected my replace ment request. I again requsted for replacement on 20 september they again rejected my replace request on 23 september.
After that i call to flipkart customer care and inform them about my replacement request rejected.
They saying that return policy has been over and now they can not proceed for replacement.
Please sir help me

Requesting to you pls info our take some action to flipkart provider to add marathi language
In flipkart application because of maharashtrian marathi peoples get better understand lote of time i requested to customer care to add marathi language in application but they didn't pls requesting you

Order placed on= 25.08.20
delivered on= 28.08.20

Within 3 days of arrival of the product, I faced multiple problems, so I requested for replacement within time but they didn't approved the replacement request and wasted time by sending a dumb technician who just came to my home to reset my mobile. Even after technician visit the problems remained as it is, so I requested for refund. That time no technician came but Flipkart sent me false message on technician visit and rejected the refund. I contacted with them for multiple times but all the customer care executives just came up with the solution of reset and at the end I was told that my replacement or return time got finished and Flipkart then showed me the way of service center. Even after changing software in the service center some of the problems remained unsolved. My 10, 000 got wasted. Flipkart is a fraud.

Flipkart you cheated me as you took my 32955rs and still not been
refunded and account blocked by you such a big scam and fraud by
flipkart this is how flipkart I will not buy anything from the
flipkart in future at present refund my money " and whenever i am
p[osting my issue you people are just reply trust we have clasrified
shame on flipkart what u have resolve my issue

Flipkart what you have shared as my account is blocked and my money
also not been refunded shame on you flipkart when wrong item has been
deliverd to me and i have requested for the return of the item and 3
times item return request has been cancelled from you end and later on
account has been blocked from your end this is what flipkart as return
policy is there for the product if you people deliverd the correct
item why should i raise a return request for the same now i want my
money i am contacting flipkart from last 6months regarding my refund i
have been paid huge amount of rs 32995 kindly refund my money thats it
i will not shop anymore in futrure

Flipkart first resolve the customer issues as i am complaing from last
6 months same replyt from you as you flipkart has been blocked my
account and not refunded my money of rs 32995 for the watch i have
been order it is wrong item deliverd to me and when it has has a
30days return policy and i have given for refu nd request flipkart has
been cancelled all the return request and later on my account has been
blocked from your end try to understand my situation as i have been
paid 32995rs its my hard earning money and flipkart simply blocked my
account and not refunding my money from last 6 months
Flipkart i have received the wrong item and i have been paid to the
flipkart of rs 32995 and when i requested to return the item once
return request generated it has been canceled all the three times and
later on my acount also blocked understand my money value as i have
paid huge amount

I have a created Flipkart account with email ID 'abhishek.kumar.[protected]@gmail.com' and mobile number '[protected]'. Few months ago i lost my mobile phone and the number. So I have taken another number and have placed many orders with my existing account using new number ([protected]) in my address. Now when i was using Flipkart plus points to claim any rewards, Flipkart is sending OTP to my old number, so i tried to change mobile number mapped with my account, but the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I prem kumar saini, resident of b 3591, panipat refinery township, panipat, haryana, purchased a study table from flip kart and suppliers is home town gleam. My order no. Was od[protected]. This product was under one year warranty against manufacturing defects and life time free repair service. Product sent by you is worst quality, the drawer had broken only after installation of 16 hours. Both drawer channels send by you are different shape and style, experience with you is very bad. All the compartments was not properly installed due to wrong manufacturing design and mismatching of prementioned holes. But i received a defective and poor quality product, the drawer had broken after installation of 16 hours only, both drawer channels (Rails) send by you are not same, so carpenter send by your concern agency jeeves consumer care had make a jugad. He regularly 3 days visited my home, but due to manufacturing defects and unaligned of holes, he can not assembled it properly. Then i filed several complaints to flip kart.
At dated 13 sep flip kart considered my complaint and initiate for refund and took my account detail. At dated 19 sep technician from jeeves agency came and complete the uninstallation process. At dated 19 sep i received a message from flip kart that wish master will pick originally delivered items. At dated 21 sep wish master from e-kart came at my house and denied to pick this item. Why? I don't know. Then i again call to flip kart, they ensure me, your item will be picked up to 24 sep and your issue will resolved.
But at dated 23 sep, i received a message from flip kart that your refund is cancelled by seller because this item is 10 days return warranty only. Sir, how i am responsible for this delay?. If you are not resolving my problem, i will be forced to move this matter in consumer court.

I am thank full to you or send these worst and poor quality product. I hope you will resolve my problem as soon as possible. So you are requested please take immediate and necessary action.
With regards
Prem kumar saini
Panipat refinery township

I want to exchange my used smartphone (Moto c plus with imei - [protected]) at flipkart to get the exchange discount but error encounters on the exchange screen when imei number is entered - "imei number does not match with motorola moto c plus".

I bought my moto c plus from flipkart itself but somehow imei is not verifying during exchange due to which i am not able to get the exchange discount.

Attached are:
1) the error message on exchange screen.
2) invoice for moto c plus showing phone imei numbers - [protected]

It may be technical/database issue with flipkart. Kindly resolve.

I have face problems with the wish master behaviour. My order's total value is 6150. When i was paying money to the executive he deny to accept the money he told me that i could not take bundle of 50rs notes. He was demanding 100/200/500 notes. My order number is od[protected]
There is no any terms and conditions on flipkart about 50 rupees notes.

For exchange of old phone imei no. Is required but flipkart is showing that my imei no. Is not matching with my device even though the number is correct

Hi, i want to exchange my old phone for my new phone which i'll buy from flipkart. However, when i enter the imei number of my old phone it show that the imei number is not correct, i have rechecked the number multiple times and have contacted the customer service also but there has been no solution yet. I urgently want a solution for the same as i have to place the order tomorrow.

I had ordered a Realme Narzo 10a mobile on 18 September 2020 in a flash sale but my order was not successfully placed and amount of Rs 9999 got
already deducted from my bank account .
Till now my refund is not initiated .
Order id- OD[protected]
Date of transaction -18/09/2020
Please refund my money .

I ordered 9 rack book shelf worth 1466/- but I received only 3rack shelf. I make a return request regarding this but return request is not working as the window shows .. something went wrong please try again.. I raised a complaint regarding this but flipkart customer care didn't respond properly..keeping me in hold and simply telling that I will get a call from them on so and so date but till now I didn't received any call from them. I raised a complaint and called them more than ten times..but same conversation is repeating and no progress on my issues.

Saju varghese
Fri, sep 11, 9:27 am (12 days ago)
To cs, me

Hi,

I had got a new washing machine with the order id od[protected] with the exchange of my old samsung washing machine. The old machine was picked up by flipkart yesterday morning after the verifications.. Yesterday evening, they called me and updated that the old machine cannot be accepted and the exchange amount rs. 2800 should be paid and they would send my old machine back. Why is the product once checked and taken is told to be not accepted?

Today morning, the delivery team came my home and collected rs. 2800 without giving any bill to me. I have called customer care and with their confirmation gave the amount.. And as i did not have space in my balcony to keep both the machines i told them to keep my old machine with them.
So i need to get a confirmation on the below points
1. After verification only your team has collected the product and after collecting the product why telling different issues?
2. While collecting the remaining amount why a bill or confirmation note not giving to the customer for that amount?.
3. Now i have paid the exchange value 2800 so i need to get the revised bill for the product.
—
Regards,

Saju varghese

Mob:[protected]

I want to exchange my smartphone (Moto c plus with imei - [protected]) at flipkart but the error says "imei number does not match with motorola moto c plus". I bought this phone from flipkart itself (See attahed invoice) but some how imei is not varigying on exchange. Kindly resolve.

Order id - od[protected]

Firstly flipkart is trying to cheat customers using fake listings.
I placed my order and the customer executing assured me ill receive that and the listing is genuine. The next day they cancelled the order and initiated the refund on 19th sept, 2020. Its been a week i have not received my refund. Today after contacting them again, they are saying wait till 1 oct, after that they will look into the matter.

Why i will wait 15 days just to receive a refund?

Even they are not providing me any refund reference number.

Registered number - [protected]

I ordered laptop lenovo with exchange offer with my existing samsung laptop, od[protected]

One person come to my home checking the laptop and he saw there was a very minor crack in the corner of laptop. (Picture attached). He said this laptop cannot be exchanged as per policy.

I told him the exchange policy says this: the laptop exchange leading to rejection based on below conditions:

Brand is different from what is mentioned.
Serial number does not match with label at the back of the laptop or the original invoice or on typing "wmic bios get serial number".
Laptop processor is different from what is mentioned.
Laptop does not switch on or it is locked
📌 note: in case your laptop does not match the conditions, you can pay the difference amount to get your order.

He just left the house without offering any other option.
This is clear cheating case.
Everyone should be aware of this cheating case.

Now they say they will refund etc.. But this is against the policy and clear case of fraud.

-vikram.

Im ordered in flipkart, delivery boy shared me mswipe link about my payment.
Im paid my order value by using that link.
Then ammont deducted from my bank account. But mswipe transaction not completed.