Flipkart Complaints & Reviews

I have been using flipkart for almost a year. I ordered items and never returned an item even once. I play games on flipkart and finally i got a 5k gift card from flipkart and that day itself i was blocked the reason being that it has been observed the items i bought on flipkart are not for my personal use. I was a student, then i went back to my home then we shifted to another state so my delivery locations were different. And during a festival i sent gifts for my relatives using the flipkart account. Now with this reason they are saying that the products i bought are not for my personal use which is an unfair and unverified accusation. I can justify each and every order i placed on flipkart. After talking to the customer care they are saying that an account was blocked cannot be unblocked and they won't consider my justification and that i won't be able to use my 4.5k which is in the flipkart wallet. This is an unfair practice by flipkart.

Dear sir/ma'am,
I syed khwaja customer of flipkart.com have ordered poco m2 pro on 6th aug 2020 in flash sale which was cancelled by them stating out of stock or high demand on very same day
After next my account got blocked by them
& received mail stating my intention was to buy the product not for personal use without any verification they blocked my account on baseless allegations they blocked my account
I repeatedly mail them message them on twitter to check my order history there was no previous order to buy the product or multiple orders which violates any flipkart policy
I argued with them but they aren't responding to my mails or reply on calls.
I asked to refund my gc amount about 9500 rupees which is stucked my account.
Please help.

My flipkart account k. [protected]@gmail.com

1 ordersold under offer / offer not implemented on checkout
Order plased throgh cod order came till nearest hub then got message that the delevery is delayed and will be delevered net day finnaly ordere canceled.
Got mail from flifkart will recive call back from manger on 30th jully no call as of yet. Was a gift for dads 75th birthday flipkart ruined it up.

Second ordered phone for their aniversary after 4 days same blunder after paying for the order the order is not yet delevered like

Old story of childhood hide and seek in this genration flipkart enjoying it with customers
The order came to hub went out for delevery then went back now it's operational problem all looks fishy.
Also there was swering from customer service agent for wich call recording are sent to grievance. [protected]@flipkart.com,
Od[protected] /od[protected]

Dear sir

I rohit kumar and my flipkart number [protected] and my concern is about my account as my account is blocked and my amount is stucked with flipkart you people blocked my account when i complaint regarding my product and still i didt get my money for the product as daily i am compaining and calling to call centers they are always giving me 72hrs time line for resolution see i am already sent a mail to you so many times but no one is responding even i tweeted my concern but still i didt get any resolution always you peoples are saying “trust we have classified shame on your company flipkart this is big company and you people are making me fool and fraud as its my huge amount of rs32995 from last 4 months i am complaining and struggling this is lockdown time but no one is ready to resolve my issue what is this service issue also and there is no proper help to the customers even i saw in the social platforms all the social handles i have checked everybody is suffering try issues to understand me i want my money i have paid huge amount and from the march month i am complaing regarding my return of product you can see that 4 times my return request has been cancelled from your end i want the account to be unblocked and iniate the refund of rs 32995 as already 4 months i have waited but you people are sending me the copy paste replies and i would like to inform you that in my account there is no email id is registerd at the time of account signup i was not updated any email so on call with flpkart customer care they haven’t updated till now and kindly reply back here and please don’t send me the same copy paste messege as number of returns you are stating but i request you to check i have given return request because it’s wrong item deliverd to me kindly provide my account to be unblocked and inaite the refund and update this email [protected]@gmail.com i dont know wherther they updated my email or not because whenever i am writting complaint over the mail i am not getting any reply here and your call centers are saying we have send a mail to you and reply to that mail and as i can check there is no mails from your end istead of offer mails of flipkart atlast kindly call me regarding my issue please try to understand flipkart already its 4month over but i did’nt receive my money during this lockdown you peoples are just giving me 72hrs time to resolve the issue like that but its completly fake commitments there so many complaint its above 100 times complaints i am mentioneing the order is here ;- od[protected]

My product name is casio g530 g-shok (Gwn-1000b

1bdr) analog-digital watch-for men

My number is [protected]

And unblocked my account and refund my money.

Please dont send any copy paste format automatic e-mail

Like — "trust we have clarified or ‘number of returns from your account’ like that i am genuine and you can check my product is deliverd wrong then only i have given return request and all 4 requests are cancelled from your end as i told you from the day of delivery i am raising complaints regarding my product and account blocked

My email id ; [protected]@gmail.com

My order id ; od[protected]


Kindly refund my money of rs 32995 its a huge amount i have been paid to you people

Hello sir/mam, my account with another number ([protected]) is blocked for some past months. I am your valuable plus member also and i asked you to unblock my account many time but i didn’t get any good response from your side. Now i’m requesting again for unblocking of my account. So kindly please resolve my issue.

Heartly congratulations for being the best online e-commerce company.

Sir i had been a flipkart customer since years and a proud flipkart plus member since flipkart started its plus membership scheme. And i am very thankful to you and your team for providing the best service.

Sir everything was going fine till the last order with order number od[protected]. This order dissapointed me a lot because of its delivery experience.

The order was a refrigerator that was delivered on 5th of this month. Sir without information the delivery boy kept the refrigerator on road without door step delivery even without a signature or a consent from me. How can a 60 years old man residing in the house who is the only male in my house take the refrigerator to the home which is in first floor. As i reside some 700 kilometres away i had to contact some of my friends who arranged coolies and i had to spend an extra amount of of 1200 rupees for the same.

Further i found that the item was defective and i raised an replacement for the same. Sir today i received a call from the courier to bring the item upto their vehicle. How can a aged person do this sir? The courier returned back saying they wont pick up the item.

Sir i was a very happy customer of flipkart till this order but it disappointed me.

Kindly look into the matter and find a resolution for the pickup and replacement if possible thrpugh a different courier service.

Expecting a quicker response

Regards

Chandan acharjya

I have ordered for huggies wonder pants medium size order id [od[protected]]. And i use to buy diapers before too. But the diapers i got delivered today 14.8.2020 seems to be of a duplicate, damaged, and unhygienic. Its really difficult to see these kind of activities from flipkart's side during this pandemic times. Please look forward to the problem and initiate a refund or solution.

Worst service experience with flipkart.
I have ordered some (3products in single order) products from flipkart i use 2 gift cards and paid rest amount by credit card for the order no. Od[protected]. Then after after 2 days i receive a message from flipkart 1 product is cancelled from seller side and refund will be done in giftcard. If the product is not available then i only use giftcards instead of paying partially by card after taking order they cancelled the order and providing refund in gift card. Then i call customer care and a guy name aman (Name told by him) call back and talk rudely and
Unprofessionally, was not willing to provide solution and when i asked to escalated the call he denied. He said do you know for which product you have paid by credit card. Are we refunding the same product. I made the partial payment by giftcard and credit card and they have not mention in the invoice also for which product they have taken credit card, then why their executive is asking for details. Please refund my amount in credit card and take action against your executive for rude behaviour with customer.

I vikas, have ordered a 43 inch realme smart led tv on 6august, 2020, it was to be deliverd on 10 august. I have made the payment online and requested for home delivery but the delivery boy has refused to deliver and asked us to take it by our own. He has been really rude, he even made cancellation request many times but we didn't confirm it. It is for the 1st time i encountered such bad behaviour from flipkart service. We have made complaint 6-7 times through flipkart customer care phone number... But neither any action has been taken on the delivery boy nor my product is deliverd. Today its the last day for delivery...

I hope you will take strict action on the delivery boy and please deliver my product soon...

My phone number-[protected]
Delivery boy number-[protected]

I need the response as soon as possible...

I bought kemei km-1400 moser type professional hair clipper on 7th june through flipkart. The given product not working properly, so i raised return request on the same day. Flipkart did not raise the pick up schedule up to today but my return request has been cancelled and refund amount rs 1026 cancelled.

I sent many complaint to flipkart regarding this, they did not respond. Flipkart did not pickup the item in time, is it customer mistake. Please help us in this regard.
Order id: od[protected]

Mobile:[protected]

I places an order of rs 3988 real me buds and a case for the same, the order was a pre paid (Done by upi) i have received only the amount of case as the order was cancelled by the seller i haven't received the refund for ear buds of rs 3988

I am 62 year old. I am waiting for my product for door step delivery from last 3 days.
Delivery boy denied to deliver door step home delivery in rude manner & told me that he will cancel my order.

Daily he is giving false statement that customer reschduled the delivery.
Customer care are supportive but ground level its not working.

I want order two quantity but got only one please help me out my issue, why this happened...??

My order got cancelled due to again lockdown in that area and flipkart have self problem with there ekart service provider they had shutdown there courier service due to lockdown corona spreading my order no od[protected] od[protected]
Fraud cheater company is flipkart and later on my account also got blocked by flipkart. Kindly unblock my account login id [protected] and email id is reenaverma242.[protected]@gmail.com many calls and more the 12 mail done no
Proper reply got, don't harrast customer 100000+ of twites are clearly saying flipkart is doing fraud with customers and on other social media too kindly give my wallet around which is around 25k money back i am unable to see my wallet balance. Consumer court but how can they blocked my account with so much money amount in it. I need my money back this is a fraud kindly help me.

I bought a product of swipe tablate from flipkart, the feature it is showing on flipkart is high but the quality of product is too bad, i want to return it but they are not at all coprating.

I think flipkart is fraud company selling duplicate product
If you purchase product with good faith of filipkart, you are wrong.
Filipkart support selling very bad qulity product by saying high feature

Picture quality is too bad
Card not suppoting
Volume is too low
Very slow
Pathetic product

Flikart is a company where you buy product and chase to return very bad quality product

Customer care is not working

You can just regrate buying from flipkart

My flipkart order od[protected], stuck at same location from more than week, passed delivery deadline also, please check on this issue
Ekart tracking id: fmpp[protected]

Hello flipkart,
I bought moto one fusion plus on 10-aug-2020 and get on 12-aug-2020. This phone's software has an issue that the call recording feature has a bug it says "this call is now being recorded" which can be heard by caller and listener. My profession is rely on call recordings. This product was eligible for return [refund] at time of ordering. I got issue in phone so i tried to return this but this is now showing up only replacement. Pls help me i cant use this phone with this bug. Please return this product. Your chat-bot is also saying this product is eligible for return. I asked 3 times before buying this phone [problem] "is this item is eligible for refund" your executives said me "yes it is" eligible. Now i am facing issue. No resolution over chat and telephonic conversation. Pls help me at this stage.
Mail : [protected]@gmail.com
[protected]@hotmail.com
[protected]@gmail.com
Mobile - +91-[protected]
+91-[protected]

Hi,,
I have ordered the item id:od[protected] on 7th aug 2020 after receiving the product on 12th aug 2020 the item were missing from the box, also looks like old product and requested for return but return is cancelled from the seller without any genuine reason.

Kindly help to came out of fraud happened.

I ordered a hp laptop for rs 75990 on 2nd august and canceled the same in the same date. Flipkart accept my cancellation and sent the massage and confirm the refund amount to my bank account on 11th august 2020. But till now i did not receive the amount and i checked out the bank authorities and they said to approach flipkart authorities

But flipkart sent the msg 'amount is credited and the transaction id is
0d[protected]

Till now, the amount is not yet credited in my bank account. Kindly check the details and refund the amount as early as possible

My flipkart user id: [protected]
Name: e j p hema
My email id is: [protected]@gmail.com

I ordered realme6i on 31st july 2020, it should be delivered on 4th aug 2020. But they didn't deliver it further i contacted customer support they gave date till 11th August but they didn't resolved the issue. They again I complaint so they told me to wait for 48 hours but than also no resolution. They are neither delivering my order neither they are cancelling it.