Flipkart Complaints & Reviews

Order # od[protected]
I had placed 3 sets (4curtains in each set) of curtain on the above order id, while i decided to keep one, i had requested for a return for 2 sets on 10th june, one of price 695 and other of 755 each. I shall refer to them as 695 and 755 for ease as they both have same item description
Issue 1: refund
695 got picked up by a wishmaster on 12th june however he missed updating the quantity as 4. I got the refund for one curtain and the same is pending for the remaining 3 curtains
Issue 2: return
755 is still waiting to be picked up, it has been 13 days since the day the request was raised on 10th june.

Got my MacBook Air 2017 on 15 March 2020 so after 3 months my MacBook stopped working but when I checked for warranty coverage it showed purchase date not validated and the serial number on my manufacture box and the serial number on the invoice is not matching they are different I can’t even avail my warranty because of this please help.this is a serious fraud...

I have 1 flipkart gift card worth rs1000 voucher code - [protected] expiry date was 05-jun-2020. I have missed to place order and it got expired. Its my humble request to flipkart. Please help me. And now i want to redeem.

ORDER NO:[protected]-5965901– Benetton Trouser Navy Tailored Fit I ORDERED WAS SIZE 34, but I got the Wrong Size 38. Now the Exchange price shows Rs. 2, 584 instead of original sale price of Rs. 1292. Isn’t it plain cheating?? This never happens with Amazon. I should get the right size in the same price I originally placed the order. Mukuk.[protected]@gmail.com [protected]

Respected Sir / Madame,
Hi this side DIPANKAR SARKHEL from Ichapur, North 24 Parganas, PIN - 743144. I am sending you the attachments of our conversations with flipkart CS regarding the product refund & technician visiting policy. I have received the order on 03/06/2020 ( ORDER ID - OD[protected]. After receiving the product I have an issue with the charging point. Then technicians visit on 07/06/2020. He will do nothing on my phone and send the message to the customer care that it's ok & my refund has been cancelled on 11/06/2020. Again I have started conversations with your CS & another date will be marked for my return on 19/06/2020 by 8:00 pm.

Still now no technicians came in my home, no conversations with your CS over the phone, no mailed. After several mail conversations with you guys now I will escalate this matter to your higher authority as well as in the consumer forum also. Don't know why you guys are doing this kind of nonsense stuff with consumers.

Ive ordered poco x2 on june 5th and waited for two weeks, i havent yet got the delivery and today they sent a message that ive return the order...I haven't got the delivery how can they said ive return my orderr...

I have ordered realme rarzo 10a but when i paid the amount. Suddenly it's showing out of stock and cash has been deducted. But order is not placed neither i received the order id. Please let me know the resolution.

I have all the payment deduction details. It will be furnished if you need it

Thanks!

I had ordered 2 saris, 2 saris were also written in the packet, but i got 1, sari and other 1 is missing. Order id - od[protected] no action was taken even after order that complaint in my repeated calls

I have been trying to use the gift card for my orders, but unfortunately they all failed because of some bank issue. Now, when i check my gift card balance it has been reduced to zero.
I am helpless.
Please help me out

I have ordered an Acer gaming laptop on 7th June 2020 from flipkart.
Order ID: OD[protected].
Registered Email: [protected]@gmail.com
Registered Phone Number: [protected], [protected].
I have received a defective laptop that crashes after using some time. I have lodged a replacement request on 11th June, a day after getting this laptop. So there has been a technical visit on 13th June, in which technician update the drivers, I used the laptop and the problem is as it is. I called the technician again, so he visited again on 16th June, and hard reset the whole PC, but still the problem persists. Laptop crashes after using it for some time.
I contacted Flipkart on 16th June told about the problem I am facing even after the technical visit, they said to wait for 24hours as the information has not been updated in their systems. Again I called on 17th the same replay is given to me, on 18th also the same replay.
On 19th June I was told to wait till 23 June, we will resolve your complaint.
Still, no resolution has been provided to me.
As the laptop is defective and not fixed after two technical visits and it is in 7-day replacement policy, so I request a replacement of this defective unit from Flipkart asap.

I ordered apple AirPod in Flipkart, last Sunday it was reached my nearest hub Ambur, but till Monday afternoon it was not delivered so I have raised a complaint because of that end of the day I simply mention order cancelled as per government order, but on the same day I got two other products delivered from gudiyatham hub. I already raised some many complaints Regarding the delivery from Ambur hub, they are delivery the product properly. Now simply canceled the order with name sake of government order, if that is the case how other two products are delivered.

Order ID - OD[protected] Not delivered.
Order ID - OD[protected]
Order ID - OD[protected]
Delivered products

Almost 8years I am purchasing from Flipkart, but hereafter I won’t buy anything from Flipkart.

Regards
Naveen kumar K
[protected]
[protected]@gmail.com

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I am a regular customer of flipkarti.
Flipkart services were excellent even during the covid time.
But it is degrading
Two of my orders were accepted - money by debit card collected and then they were voluntarily cancelled without assigning any valid reason.
Refund is promised in ten days.
Od[protected]. Dated june 20th
Od[protected]. Dated june 23rd
How can a corporate giant accept payment which means entered into a contract and one sidedly cancell.
It is illegal as i am not getting any response from customer service company to investigate and correct the system to be user friendly to seniors of my age 78 - not that tech savys to keep track of payment refunds etc tkjagannathan+91 [protected]

I raised request for return on 3rd june and it got cancel on 17th june.. Then i raised escalation incident on 17th itself and till now no one contacted me from flipkart and there is no resolution.. I called customer care multiple times but still no one resolved my problem.. As per message which i got on 17th eta for resolution was 20th june then they changed it to 22nd june and today is 23rd june but no action has been taken. The customer care is not taking any actions. Also, i asked them to transfer call to the team looking into that issue or to there senior but they denied. Now, i am trying to contact customer service by using call me back option but haven't got any call. This is highly frustrating and cost of the product is 5000 rs which is not a small amount. Order id - od[protected]

I am writing to you to raise an issue about: sports and fitness

The issue that i have experienced was: i have purchased one item which delivered on 8th.
This item was delivered on 8th and 9th june i raised a request for return due to poor quality. Till date no pickup done from flipkart side and false report to me about not pickup.
I have requested on 12th june, 15th june, 21st june about this issue, no response from flipkart. After days they message to me as per flipkart return policy it should be return within 10 days.

This is very serious about flipkart for poor service which needs immediate resolve.

Please take action and return ₹799.00 as soon as possible.

It occurred on: 9/06/2020

Return my amount of ₹799 to my account

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Subrajit nath

: order id - od[protected]

I have ordered an phone woth rs 37253 from flipkart vide order no. Od[protected] on same day they cancelled my order. But merchant claim amount from my bank. It showing refund upto 17 june but still today upto 23 june i have not recieved any refund. When i contact there customer care they are very irresponsive always says wait for 24-48 hours i have waited a long time. Kindly look in this regard so i get my amount refund as soon as possible. I will be very thankful for your coperation.

I was order an ac. I was applied for return and refund but they cancelled return and no response about order

My order : od[protected]
Requested refund id:[protected]

My mobile no is - [protected] or [protected]
@consumerreports @ndtv @flipkart @flipkartsupport

I was blocked from gamezone citing different device logins. Whereas i just updated my phones software. Please unblock me from playing games. With nothing more to do with supercoins, i donated them all.

My mobile number registered with flipkart has not been in use since 3 years. I want to update it to my current permanent number. But while updating on flipkart, it is sending otps to both my new as well as old number. Now how do i access otp on an old number which was deactivated 3 years ago??

Hello team,

I received a wrong item and when i reached the flipkart chat support, they denied to share the seller information. I asked, if the receive the same product in replacement, they just skip the question and keep on answering i answered. I know there won't be any refund but i just want to know if i get the same product in replacement, what would be the next process. They never answered my question and keep on skipping on my question. The prodcut details shold show, nilkamal 4 inch bed mattrices with 20 kg weight with coir and foam. The product i received is only a foam product and that is not even 2kg at all. Please find tye snippets of the chat support and product.