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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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C
CHANDER PANDEY
Jun 5, 2020
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Hello team, i was buy refrigerator from flipkart dated 24-may-2020 order id-od[protected].
We received damage product bottle rack was break from one side and also not happy with bottle space. I was raised return request on same day when delivery received but after 2 days return was rejected.
Again i was raised return request and engineer visit schedule engineer visit completed on 30th may 2020 but no update show in filpkart app and yesterday 4th jun 20 return request again cancelled without any solution i am very disappoint to see. I was raised 2 time request for return but cancel both the time and today is the last date as per return policy when i will try to raised request again it will show error and not accept my request then contact with customer care they said we registered your complaint but can't raised return request and i am also not assure they will help me because i was contact so many time to customer care but still issue not resolve that's why use social media platform please support me to return this product i want my money back as a good customer totally believe on flipkart and buy almost 60 k product in last 10 days. But this type service is not a trustworthy please resolve the issue on immediate basis
Aug 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. However, the seller has initiated a return request for a refund of your Haier 195 L Direct Cool Single Door 3 Star (2020) Refrigerator. We are happy to let you know that the courier service provider has scheduled the pickup from your address by 26 Jun 20. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 9 business days as per standard banking procedures.
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    karuna pillai
    Jun 5, 2020
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    My name is karuna pillai. Karuna17. [protected]@gmail.com is the registered mail id i use to login my flipkart account. I had made a booking with flipkart travel on the 21st oct 2019 for a flight ticket from trivandrum to kochi for 2 passengers and the booking did not happen and the payment of 8179 rupees got deducted from my account the transaction id for the payment deducted is s81834409.
    I filed a complaint with flipkart on oct 29th 2019 and they said the payment is stuck with payment gateway and to please ask ur bank to get the issue solved. So after that i spoke to the bank officials and the payment was refunded to flipkart on 4th nov’19 from the payment gateway the transaction id for that is 5641.
    When i spoke the flipkart executive they said the payment will been refunded to you within 5-10 day it will reflect in ur account which till today has not happened till date.
    In the month of decemer '19 when i spoke to flipkart again they said to send my account details and 3 months statement to check whether the amount had come in or not.
    After that every three days since december i have been following up with
    Since the past one month once in every three days i call this number [protected] your travel help number it says they line is busy officials are busy for like 30 mins and automatically the call gets disconnected.
    I have even mailed travel help and they keep saying they are working on the issue since months and will get back and till now nobody has replied had called from the flipkart team nor have i got my money refunded.
    Flipkart customer support has been notified about the posted complaint.
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      Srijan Gautam
      Jun 5, 2020
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      Address: Flipkart Internet Private Limited, Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034, India

      I have a flipkart account with flipkart plus active. I am a regular customer.

      I want to update my mobile number on the flipkart account, i don't have access to the old mobile number. This doesn't seem possible.

      I tried contacting flipkart customer support but that also seems impossible. The number given on their website is always busy. Their old customer support id [protected]@flipkart.com no longer works. I am at a loss as to how to reach their customer support.
      Flipkart customer support has been notified about the posted complaint.
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        Harinder Randhawa
        Jun 5, 2020
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        I bought the machine online from flipkart - marq fully automatoc front load 7 kg.
        But now its water inlet is not working.
        Flipkart customer support has been notified about the posted complaint.
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          Vishal22074491
          Jun 4, 2020
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          I have ordered shoes from flipkart and this was my first order from flipkart so i don't like that product n i returned that product and delivery boy came n take the product then after some time i was unable to login to my flipkart account as they gave blocked it, i have my money in flipkart wallet i request them to give me a resolution for my money i also don't want to shop with flipkart anymore but wht about my money which has been stucked in that account. Please help me regarding this my registered email id is - [protected]@gmail.com
          Flipkart customer support has been notified about the posted complaint.
          Flipkart doesn't even replying to my mail nor my phone calls I'm unable to reach to Flipkart
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            S
            Saumya20
            Jun 4, 2020
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            Address: Gurgaon

            I have cancelled my ticket of booking reference number FF[protected]. It's been 2 days now. Status is showing cancellation pending. Tried to reach out Flipkart customer service more than 20 times. Nobody will pick the call and it post waiting for 30-40 mins call will be disconnected.
            +3 photos
            Flipkart customer support has been notified about the posted complaint.
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              M
              Mushkeen
              Jun 4, 2020
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              My seller account on Hold not reactive

              Hi Team,
              I had open a seller account on Flipkart in year 2018 and I had started selling product in beauty category. So I was selling Facial Kits. I was selling different brand facial kits. There was a brand Shahnaz. I was a new seller for ecommerce selling.
              After a year suddenly Flipkart hold my seller account without any notice on 3rd May 2019 and view reason "listing inactive-fake". For reactivate this account I have to...
              +1 photos
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              Juhi Shahsharma
              Jun 4, 2020
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              Resolved

              My flipkart account is having cardless credit facility, due to some technical issues no payment link and bill is provided every month from last November 2019.I have complained several times but no resolution is provided. I was ready to pay all due amount but no action taken by flipkart. Due to all this I was told to pay penalty and I have recently checked my cibil, your such delay effected my cibil and dropped down my cibil score due overdue amount exist.All these actions not only affecting me mentally but also financially its ruining my financial image.this is my last call for flipkart after this if proper action not taken I m bound to go to consumer complaint.For your convenience my complaint references ID is IN[protected].
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 06, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                Shriya_nav
                Jun 4, 2020
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                I had ordered an item from flipkart fir 449 rs and then i returned it by 23 may. According to flipkart they processed my refund and it was done to my upi linked account by 29 may. But i checked my upi transactions as well as my bank account statements. The amount is not reflected my account till today i. E. 4 june. Please guide and help
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Resolved
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                  Resolved

                  Dear Sir,

                  I have purchased an Air conditioner from Flipkart which was delivered on 25th May 2020. As per the company commitment, the installation of this air conditioner shall be before May 29th. But it has been 10 days that Flipkart have not send any installation person to get this unit installed. I have tired to follow up more than 20 times in this period, but still we didn't recieved any information from Flipkart. The only message I received is "Team is working to resolve this issue and Please wait for today"

                  I have requested Flipkart to return this Air conditioner unit and refund the money back, but they not responding to this request. They are saying that there policy is to replace and not return. Hence I request your support into this matter to get it resolved. Below is the order number.
                  OD[protected]

                  My phone number is +91 [protected]
                  My Email Id is [protected]@gmail.com.

                  Regards,
                  Ashish More
                  +1 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 06, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Flipkart chor type ki company hai...they cancels prepaid order itself after two months of keeping money with them, but when customer rightfully asks to return they tell that there is only replacement possible, no return. Worst online portal, don't use.
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                    Anamika Rajput
                    Jun 4, 2020
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                    I have order a item flipkart delivery partner is not deliver it in expected date they increase several time the delivery date at last I am fed up with this so I cancel the item, flipkart block my account, they have not inform about this on calling to customer care no they replying that I have cancel item so its block . I am asking them if you are not able to deliver item than I have rights to cancel it its paid item not a free. My amount on hold because of your negligence, so I cancel item and book from other place then why are you block my account for your negligence.
                    Flipkart customer support has been notified about the posted complaint.
                    Jun 04, 2020
                    Updated by Anamika Rajput
                    I wants to unblock my account
                    Verified Support
                    Jun 06, 2020
                    Flipkart Customer Care's response
                    Hi, We'd like to let you know that your recent order {OD[protected]} has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                    Jun 11, 2020
                    Updated by Anamika Rajput
                    Hi,

                    I wants to inform you again that last order which is canceled as...
                    Order No OD[protected] is canceled by your Seller
                    Order No OD[protected] is canceled because after couple of time expected delivery date extended
                    yet your delivery partner not deliver the item.
                    order No OD[protected] is returned because you have delivered wrong product as it was shown
                    Pushup bra in your app but you have delivered T-shirt Bra I HAVE
                    ATTACHED IMAGE.

                    Here Its clearly showing that all above 3 items have been canceled due to Flipkart Negligence.

                    why you have blocked my account for your bad service if you will deliver actual and original product as in time what you promise than no one canceled order.

                    Please help me to unblock my Account as there is my some Payment and pickups are stucked.

                    Jun 17, 2020
                    Updated by Anamika Rajput
                    Still i have not get any reply from Flipkart
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                      PRONAB PAL (BIKRAM)
                      from Kolkata, West Bengal
                      Jun 4, 2020
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                      Order id od[protected] amount 3999 rs. Pickup is dobe 20 march 2020. Already 85 days over but my refund no provide. I'm flipkart plus member but my problem no solv. I'm verry unhappy your service.
                      Mob no - [protected]/[protected].
                      Flipkart customer support has been notified about the posted complaint.
                      Pls process my refund 3999/ -
                      I will many time contact flipkart customar support but no solv my problem.
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                        sandeep malve
                        Jun 4, 2020
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                        Resolved

                        Hi,

                        Have purchased Realme 6 Pro mobile from Flipkart on 22-Mar-20 which was delivered on 22-May-20 (Delayed due to COVID lockdown). After using couple of Days Mobile restarted its own periodically. For this return request is lodged in Flipkart App. Against return request, Customer Care Executive contacted me to resolve the issue. According to him, I have done factory reset & observed the mobile. Again while working restart issue is not solved hence second return request is Lodged.
                        Against second request, Technician from Nagpur visited to home & review the mobile. During his 15 minutes revised Mobile was not restarted hence he advise to take Video once the mobile restart at its own. On the same day mobile against restarted its own hence third return request lodged & Video of mobile restart incident captured & forwarded to concern Technician.
                        I have already taken up so much follow with your team but my issue is not solved.
                        I request Flipkart to take back this item & refund the amount asap. If Flipkart is ready to replace this mobile with new one, it is ok with me as delivered product is faulty one.
                        Please resolve the issue asap & arrange to lift the mobile & follow the refund.
                        Request your immediate response
                        +1 videos
                        Aug 17, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 06, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Flipkart chor type ki company hai... when customer rightfully asks to return they tell that there is only replacement possible, no return. Worst online portal, don't use it. Moreover, don't buy Chinese products also now onwards as their quality is very third class.
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                          PRONAB PAL (BIKRAM)
                          from Kolkata, West Bengal
                          Jun 4, 2020
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                          I'm flipkart plus member but my account is block.
                          Emedeatly unblock my account.

                          Understanding my concern
                          [protected].
                          Flipkart customer support has been notified about the posted complaint.
                          Jun 04, 2020
                          Updated by PRONAB PAL (BIKRAM)
                          Pls unblock my account.
                          Jun 04, 2020
                          Updated by PRONAB PAL (BIKRAM)
                          Pls unblock account
                          [protected]
                          Jun 04, 2020
                          Updated by PRONAB PAL (BIKRAM)
                          Pls unblock account
                          [protected]
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                            Tara Majumder
                            Jun 4, 2020
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                            I hd bought realme 5 before 2months, and the screen becomes hazy, nothing is visible
                            Flipkart customer support has been notified about the posted complaint.
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                              Ajithkumar9839
                              Jun 4, 2020
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                              Resolved

                              Return pickup issue

                              I have bought a bluetooth headphone named soundcore life q10 from flipkart delivered on 28.5.2020 and after using it for 3 days i come to experience the sound output was not upto the mark and also weighed heavier than normal to rest around the neck followed by i have requested the customer support team to help me out in this issue to return the product and kindly provide refund on the same. Initially they were refused to accept the return...
                              +1 photos
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                              My name is jyoti raghav and they sent me empty box and they cannot give me my refund flipkart cancelled my refund request 5 time and they cannot give me my refund flipkart is cheated seller is retailnet but they cannot give me my refund flipkart is cheater company plz boycott flipkart it stole my money
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
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                                Pooja P M
                                from Kanchipuram, Tamil Nadu
                                Jun 4, 2020
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                                I am unable to play game zone in flipkart. The game zone is not working for games such as snake smash and crazy cannon. The game is stuck and unable to play or load it. This problem arises for two days and i am frequently trying ti play but all in vain. I request to solve this problem as soon as possible.
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                                  Sanjay1435
                                  Jun 4, 2020
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                                  Order id - od[protected], on.20.05.2020 i had ordered sparx shoes and to my horrendous experience what is recieved from. Flipkart is a pair of worn out dirty slippers packed in a sparx brand box. And the most horrible part is that my complaint was rejected irresponsibly. And today i am seeing that my flipkart account has also been blocked.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Ram353
                                    Jun 3, 2020
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                                    Address: Bangalore

                                    I pay money for 2 mobiles in flipkart but i can't see my order and can't receive my order.
                                    +1 photos
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