Dear Sir,
I have purchased an Air conditioner from Flipkart which was delivered on 25th May 2020. As per the company commitment, the installation of this air conditioner shall be before May 29th. But it has been 10 days that Flipkart have not send any installation person to get this unit installed. I have tired to follow up more than 20 times in this period, but still we didn't recieved any information from Flipkart. The only message I received is "Team is working to resolve this issue and Please wait for today"
I have requested Flipkart to return this Air conditioner unit and refund the money back, but they not responding to this request. They are saying that there policy is to replace and not return. Hence I request your support into this matter to get it resolved. Below is the order number.
OD[protected]
My phone number is +91 [protected]
My Email Id is [protected]@gmail.com.
Regards,
Ashish More
Aug 13, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2020
Flipkart Customer Care's response We will revert on it.