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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
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S
Sandycool007
Mar 23, 2020
Resolved
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Resolved

Address: JHARKHAND, Dhanbad, Jharkhand, 828302

I have created flipkart account with a mobile number [protected]. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
+1 photos
Mar 23, 2020
Complaint marked as Resolved 
I want to change my registered phone which I have been using but that number is lost and I can't get a OTP to change that previous no and feed new one
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2020
Flipkart Customer Care's response
We will revert on it.
Mar 25, 2020
Updated by Sandycool007
How much time it'll gona take ?
Apr 08, 2020
Updated by Sandycool007
Any Reports ?
Money paid good no dilivari order id
OD[protected] product I'd number product no. On dilivari message in my mobile

change registered phone no - Comment #3666989 - Image #0
No delivare. Massage prodakutu delivered from massage

change registered phone no - Comment #3666990 - Image #0
I am Gunner Dhandapani from indianarmy no delivery. Massage on delivered my mobile

change registered phone no - Comment #3666991 - Image #0
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    A
    Amarjeet Kuma
    Mar 22, 2020
    Resolved
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    Resolved

    I placed a ordered of Redmi 8 mobile phone but the seller cancelled it..But again i ordered the same phone but again they cancel it...And they send me the mail that i was buying a phone as not a personal uses..They blocked my account too that day and I have a Flipkart pending Bill of 3000rs of March months...They blocked my account in wrong ways...The same email they are sending me everyday on other's products on my ordered list which is on the way...
    +3 photos
    Apr 26, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 24, 2020
    Flipkart Customer Care's response
    Hi,

    Greetings from Flipkart!

    We are sorry for the trouble caused.

    We would like to let you know that your recent request has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

    Your kind understanding and cooperation are appreciated.
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      BipashaDas
      Mar 22, 2020
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      Address: 560037

      I had booked to and fro flight tickets for Bangalore - Guwahati. Although due to the circumtances in Assam airport I cancelled my ticket. Air asia is also providing full refund due to the scenario(Corono Outbreak). But no response from flipkart. I tried calling - no response. I tried Mail - No response. Please help me get my money back.
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        R
        Ramesh Pindariya
        Mar 22, 2020
        Resolved
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        Resolved

        Address: Jamnagar, Gujarat, 361006

        I have ordered saree first time through flipkart on womens day, seller has sent different discarded saree, which real value about 20% of order.
        We have filed complain two-three time but no one bother to respond or resolve.
        Seller has cheated us and flipkart support such seller.
        We believe such dishonesty will lead to bad result to flipkart in future.
        +1 photos
        Apr 24, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 24, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          A
          AZRA HAFEEZ
          Mar 22, 2020
          Resolved
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          Resolved

          My flipkart account ([protected]) has been blocked few months ago.
          So i request flipkart team to release my accout asap.
          I have no other flipkart account. So i request u to release my blocked flipkart account.
          I also have wallet balance in my flipkart account which i want to use for further shopping.
          So plz unblock my account...
          Id.[protected]
          Apr 26, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 23, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Silver Plaza
            Mar 22, 2020
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400054

            Some brand on your flipcart site which is based in delhi, is trying to use our brand name "silver plaza" and selling similar products as ours (Imitation jewelry) which is illegal. We have our trademark and have attached along with the message. We are based in mumbai and have no other branch. Kindly block that seller which is using same name as ours. Request you to take this action at your earliest.
            +4 photos
            Apr 23, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 23, 2020
            Flipkart Customer Care's response
            Hi,

            Greetings from Flipkart!

            We are sorry for the trouble caused.

            We request you to kindly share the seller details so that we can check and accordingly provide an update on this.

            Your kind understanding and cooperation are appreciated.
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              S
              sanjujoseph
              from Anand, Gujarat
              Mar 22, 2020
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              Address: 560035

              Hi,

              I have cancelled my airline ticket from bangalore to new delhi dated 9’th march, 2020. Details are as below

              Flipkart booking id: ff[protected]
              Airline: vistara 818
              Pnr: ts8783

              Amount paid is 5835 (Base fare: 5326 + taxes and fee: 745 + convenience fee: 280 – saving on super coins: 116 – coupon discount:400)

              Since the cancellation was done on the same day as my booking, i was expecting to receive the amount[protected]Initial refund amount) + 3150 (Cancellation fee).

              I intimate the same to airline ‘vistara’ and they have initiated full refund from there side (Reference number [protected]).

              I have tried to contact their customer care several time and have written several email to [protected]@flipkart.com but have not received any response regarding the refund amount.

              Now this is getting frustrating, it seems like they are doing this deliberately which need to be reported to consumer court.

              I have attached the response from vistara and also have attached the invoice.

              Please help me out to recover my money back.

              Regards,
              Sanju
              +2 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 23, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Apr 11, 2020
              Updated by sanjujoseph
              Hi,
              Can i have update on this, I have still not received the refund of the cancellation fee.
              Regards,
              Sanju
              Jul 24, 2020
              Updated by sanjujoseph
              Hi, I have still not received the refund
              Nov 13, 2020
              Updated by sanjujoseph
              I have not received any update on the issue, neither the credit shell or money is refunded. This is getting frustrating.
              I have still not received the refund..what kind of service is this...
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                D
                Dharmveer Rawat
                Mar 22, 2020
                Resolved
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                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                Hi,

                I have ordered lenovo 130-15ikb laptop (Ideapad) - type 81h7 8 gb ram laptop given in its description.
                When i have checked its serial number on lenovo official site and enquiry with lenovo support team. As per this configuration info, this laptop is 4 gb ram laptop not a 8 gb ram laptop.
                So it misconfigured by seller and make fraud to me. I am attaching screenshot of configuration and its serial number.
                I have called flipkart support many times but issue not resolved.
                Why flipkart is not taking action against seller for its big fraud?
                Kindly take action and make refund the amount as soon as possible.
                I am attaching screenshot of serial no and configuration that is showing on lenovo official site.

                Thanks & regards,
                Dharmveer rawat
                +3 photos
                Apr 23, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 23, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  N
                  Nammi mahesh
                  Mar 22, 2020
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                  Address: D. No 6-134/1 priya gardens near swamy kalyanamandapam, simhachalam, Besides swamy kalyanamandapam, Visakhapatnam, Andhra Pradesh, 530028

                  Hi flipkart team i have ordered calvin klien shirt order id od[protected],, as it size fit issue i raise a return request they rejected my request my account blocked, i want to return product or replacement of my product. They simply blocked my account so that i can't approach them and can't put return request again i want my refund, its worth 4499 rs, to my bank account
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 22, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Mar 22, 2020
                  Updated by Nammi mahesh
                  Calvin Klein mens shirt order ID OD[protected], , as I am facing size fit issue with the product I want to return my product kindly unblock my account
                  Mar 22, 2020
                  Updated by Nammi mahesh
                  order ID OD[protected] Calvin klien shirt, , my Flipkart account number, , [protected], kindly accept my return request it is size fit issue I purchased it for rs 4499, it is high price and I can't wear because of size issue.. Kindly accept my return request and unblock my account my Flipkart register number, , [protected]
                  Verified Support
                  Mar 23, 2020
                  Flipkart Customer Care's response
                  Hi,

                  Greetings from Flipkart!

                  We are sorry for the trouble caused.

                  We would like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                  Your kind understanding and cooperation are appreciated.
                  Mar 23, 2020
                  Updated by Nammi mahesh
                  Calvin Klein mens shirt, order ID OD[protected], ,
                  Hi, Flipkart as my order I received is size fit issue it is very tight and cost I purchased rs 4499, and item I received not at all satisfactory and your service is not at all satisfactory, its online market we have right to exchange products if it is size fit issues we can't see lively it will happen of returns, I want replacement of my product or return of my product, kindly understand the same, unblock my account
                  Thanks and regards.
                  Mar 23, 2020
                  Updated by Nammi mahesh
                  Hi consumer complaints Team,

                  Online market is that we are buying without seeing lively we are ready to buy because we have return and replacement option, but Flipkart cheating and frauds are more now a days you can see number of complaints daily register in name of Flipkart, they didn't gave a warnings of high number of replacement, , I have asked Flipkart to replacement of my product because of size fit issue, they blocked my account permanently, as I am request you to act on this consumer team.
                  Thanks and regards
                  Mar 23, 2020
                  Updated by Nammi mahesh
                  Hi Flipkart team,

                  This online fraud happening major from Flipkart shopping app we are not all happy and satisfactory from Flipkart, I will spread and make YouTube channel and educate people that not to buy Flipkart any item here after, its my warning, I will create issue on Flipkart..
                  Kindly look on to it
                  Mar 23, 2020
                  Updated by Nammi mahesh
                  Hi Flipkart team, kindly replace my item or accept my return request, of my product,
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                    P
                    pubg fan
                    Mar 22, 2020
                    Resolved
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                    Resolved

                    I placed an order yesterday evening march 21th, 2020 and amount of inr 16000 through emi from my account and i got confirmation email : "hi customer, order successfully placed. Your order will be delivered by wednesday, march 2020. We are pleased to confirm your order no od[protected]. Thank you for shopping with flipkart! And today when i try to track the order, it says:"oops! Looks like this order does not belong to your account."
                    +1 photos
                    Apr 26, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 23, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      saheb4
                      Mar 22, 2020
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      Dear flipkart last day i ordered a mobile phone but auto automatically the order was cancelled and my account([protected]) was blocked the main problem is now i have some due in my flipkart pay later now i want to pay my dues because i dont want to get any problems. many times i try to explain your costumer care but did not get any solution. please provide me a link or something that i can pay my dues on flipkart pay later. i attached some proof
                      +2 photos
                      Apr 8, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 23, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Mar 23, 2020
                      Updated by saheb4
                      when i will get solution?
                      Mar 27, 2020
                      Updated by saheb4
                      flipkart when will be my problems solved??
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                        S
                        Sahil. Shaik
                        Mar 21, 2020
                        Resolved
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                        Resolved

                        Address: 4th ward, beside old rice mill Opp Bilal masjid road, 523230

                        Ordered a mi tv 4a pro on flipkart on march 3rd and and received on march 7 and installation on 10th march but on the installation day there is a samsung old used one in the mi tv box and seal on down is tampeted. I've raised a return request on same day and in march 15 i got call from courier partner for a pick up but he denies the pickup by saying - sir flipkart given mail to pick up damaged product but yiur case is displaced product so we can pick up and then i've called flipkart on same day and they said _well provide resolution on or by march 18 but on march 18 i've got a mail that of extension of date to march 21st and today on march 21st i've received another email regards saying wait for 72 hours more and resolution will be provided by or on march 23 and they said _ sir there is another option that to cancel the present return request and to raise a new one so we can work properly. After wasting my time these much days now saying this thing and also iam not assured that they will pick up the product on march 24, so i need an explanation and flipkart issued me a pick up date of this on march 24 and replacement will be delivered by april 3rd now the replacement unit in my flipkart orders page is showing cancelled on march 20 and not showing the replacement product delivery date and details. Need explanation
                        Apr 26, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 22, 2020
                        Flipkart Customer Care's response
                        Hi,

                        Greetings from Flipkart!

                        We are sorry for the trouble caused.

                        We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                        Your kind understanding and cooperation are appreciated.
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                          S
                          Mar 21, 2020
                          Resolved
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                          Resolved

                          Address: 560100

                          Due to poor security guidelines in flipkart, an online fraud has happened. An unknown person requested to alter prepaid product delivery address and flipkart supported him, though it was not from registered email or mobile number.
                          Flipkart is not acknowledgeing the problem even after 8 days of complaint. They did not deliver the product to me and not refunding also.
                          Apr 26, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 22, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            M
                            Mahesh44221
                            Mar 21, 2020
                            Resolved
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                            Resolved

                            Address: H no 28/768/18 a/l ngos colony near bank coaching Centre, Kurnool, Andhra Pradesh, 518502

                            I have purchased air conditioner on 16 and delivered on 18 and the installation happened on 20. Cooling was not that much impact. Now technician told it should be 1 ton instead of 0.80tn. I am ready pay excess for higher tonnage immediate. I had a chat with flip card and they said it cannot be revived. I have requested a lot of them. If thenpuspose was not fulfilled how can i use the product.
                            +1 photos
                            Apr 25, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 22, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              Akshay Rohatgi
                              Mar 21, 2020
                              Resolved
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                              Resolved

                              Address: 110095

                              It's in reference to the order id od[protected]. I purchased new phone with exchange policy where there is no mention of scratch in the checks to be conducted for old phone.

                              The phone was rejected for scratch and the wishmaster claimed that it's dent. Attaching the picture of the same.

                              I know what's the difference between dent and scratch and hence filling this complaint for appropriate action to be taken.
                              +2 photos
                              Apr 24, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 22, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Helpful
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                                Bhabhuta ram
                                Mar 21, 2020
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                                Address: Jodhpur, Rajasthan, 342001

                                I have booked a flight INDIGO 6E-204 from jodhpur to Bangalore on 17 mar 2020 for 22 mar 2020
                                Due to corona virus janata curfew on Sunday 22 mar 2020 I had cancelled my booking on goindigo.com on 21 mar 2020 with full refund
                                But flipkart is not response my call and mails I want refund for my cancelled booking
                                +2 photos
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                                  S
                                  Sampath R G Kumar
                                  Mar 21, 2020
                                  Resolved
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                                  Resolved

                                  Address: 03, Mohan Nagar, Mohan Nagar Chinchwad, 411035

                                  Dear sir,
                                  As i have been in a contact with your customer executive since today morning and i am not getting any positive response from your executive or the manager as i have received my previous orders 3 days after the delivery date but this time i am expecting the delivery to be on date and i am not able get the product on date this is worst customer support which i have received from flipkart which i was not expecting and you should have the info of your seller as well as courier partner if you are not able to contact seller and courier then there is no use of calling the customer support, you guys have to maintain the track record of your customers as well before only i have received the order after 3 days then the mistake should not be repeated for the third time if your not able to solve the problems of your customers until it has been reported by the customer then you guys are not doing your work properly, i was expecting the delivery on the same date but 2-3 hours earlier if you cannot provide that also then there is no use of ordering from flipkart.
                                  +1 photos
                                  Apr 23, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 22, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Patial yogesh
                                    Mar 21, 2020
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                                    Address: KAKDIANA, DIDWIN, Hamirpur, Himachal Pradesh, 177401

                                    I have already written many times for unblock my flipkart account
                                    As flipkart block my account without any reason and information.
                                    And return of wrangler shirt not made yet, as its going on one month.
                                    But no action taken in this matter still.
                                    So humble request to flipkart please unblock my account. And make sure the return of wrangler shirt.
                                    Thanks.
                                    Yogesh
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 22, 2020
                                    Flipkart Customer Care's response
                                    Hi,

                                    Greetings from Flipkart!

                                    We are sorry for the trouble caused.

                                    We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                                    Your kind understanding and cooperation are appreciated.
                                    Mar 24, 2020
                                    Updated by Patial yogesh
                                    My ACCOUNT IS
                                    [protected]@gmail.com
                                    MOBILE NO. [protected]
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                                      surabhee23
                                      from Bengaluru, Karnataka
                                      Mar 21, 2020
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                                      Address: 560066

                                      Hello,

                                      I have raised booked a flight from bangalore to indore for 21st march 2020, due to caranovirus issue, i rescheduled my flight (On 16 march 2020) from 21st march 2020 to 23rd may 2020, i received an email mentioning my reschedule request received
                                      Booking id ff[protected]. Blr to indore
                                      I didn't received any rescheduling confirmation from them. Sent emails multiple times no responses, today when i connected them, they say me, they can't help me, as i need to connect them 24 hours prior, but i have raised this request 1 week before, now i don't know what to do. I want confirmation for my flight reschedule or the complete refund.

                                      Email: [protected]@ymail.com
                                      Mobile: [protected], [protected]

                                      Thank you
                                      Surabhi
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 22, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Apr 05, 2020
                                      Updated by surabhee23
                                      May i know, when can i get update on my complaint.

                                      Thank You
                                      Surabhi
                                      Hello Team,

                                      I am waiting for response on my raised complaint.

                                      Thank You
                                      Surabhi
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                                        Sam267
                                        Mar 21, 2020
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                                        Address: Ratia, 125051

                                        I ordered a mobile phone realme c2 of 4949/- on flipkart on 04/03/2020, but i got this offline on discount so i cancel this order. The order no. was OD[protected]. But i have not get any refund from flipkart. So please solve out my problem and help me to refund back my money in my account.
                                        +1 photos
                                        Apr 08, 2020
                                        Updated by Sam267
                                        I have not received any refund yet so I request you that to register complaint against flipkart.

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