[Resolved] Flipkart — back cover redmi note 4

pangan91

from Mumbai, Maharashtra

Address:	122002
Website:	flipkart.com

Dear sir/mam,

This is narayana rao panga, recently purchased redminote 4 and back cover and tempered glass. Done transaction amount of total 11, 696/ from credit card.

After that i have cancelled the order of back cover amount rs.378/- but still the refunded amount was not credited to my bank account.

According to words from flip kart customer care, the amount refunded on the same day sep 3rd 2017, for this flip kart provided transaction id and authorization code. Please find attached screen shot for your reference.

Now, same mail has been forwarded to icici bank, according to words from icici bank customer care, no such has received on the credit card.

Please find attached screen shot of icici bank mail.

Now i am totally bluffed between icici bank and flipkart, please help me on this issue?? How to claim the refunded money.

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Oct 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 21, 2017

Updated by pangan91 There is no response from FLIPKART

Verified Support

Sep 21, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Sep 22, 2017

Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the refund of Rs.378/- back to your ICICI bank credit card account on 3rd September 2017, by 14th September 2017 amount should have been credited back in your account. If still the amount is not credited then request you to check with the bank customer care, also to raise an online dispute for further assistance. Closing the complaint from our side.