[Resolved] Flipkart — bajaj tc 2007 tower air cooler

hbprime

from Mumbai, Maharashtra

Address:	400077
Website:	www.flipkart.com

Very disappointing experience. I ordered bajaj tc 2007 tower air cooler from flipkart. But unfortunately the product delivered to me was damaged. So i requested replacement for the same. Unfortunately product sent by the omni tech seller was a totally different product. Therefore i rejected the product and did not accept the delivery.

Further i contacted the flipkart and explain the issue but they replied that seller is unable to fulfill the replacement request because they do not have the bajaj
Cooler in stock.

How can i accept the completely different product??? Therefore i requested the refund but still i'm not getting any fair response from flipkart and the damaged product is laying as it is with me.

So i want flipkart should arrange pick up of damaged product and refund my amount as early as possible.

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Apr 3, 2018

Complaint marked as Resolved

Got the refund against the damaged product.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Flipkart Customer Care's response We will revert on it.

Mar 22, 2018

Updated by hbprime Finally received good response and Flipkart initiated refund process against the damaged product after product's pick up. The amount will be reflected by 31st March 2018.

Thanks Flipkar for good support.