[Resolved] Flipkart — big shopping days fake offers | |||
I have placed an order (Od[protected] for honor 9n mobile in flipkart on last day of big shoping days (18/07/2019). While ordering, stock was there and i have placed order successfully and it was processed and got message, it will be delivered on monday (22/07/2019). But once the big shopping days over, on 19/07/2019 in my orders section of flipkart, it was mentioned as seller (Indiflashmart) cancelled the order as it is out of stock. My question here is if really the product is out of stock why are you displaying the product in your website with fancy offer prices for limited time. Because of this i missed the offers given by you and your competitor (Amazon). This is totally not fair. Few hours later after my order, i have seen the same product was in stock with same seller but with higher price. Point to be noted is indiflashmart is flipkart assured seller as well. On calling flipkart, getting no response on delivering the product. Please look at the snapshits attached (Crazy to see the ordered time and cancelled time). Please be honest for customers instead of entering fake numbers as time. Hereby i request you that, i don't need any other compensation other than the product which i have ordered for same price. I am not worried about colour and date of delivery. So please make sure to deliver the same product for the price which i have ordered on your offer period. Was this information helpful? | |||
Aug 20, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 19, 2019 Flipkart Customer Care's response Hi, We're sorry to let you know that your order for Honor 9N (Sapphire Blue, 32 GB) has been canceled by the seller as its price was incorrectly listed by them on the website and app. This has now been corrected and you can place a fresh order for it if you want. To thank you for your understanding, the seller has added Rs 850 to the Gift Card section of your Flipkart account as a token of apology. Hence, we are closing this complaint from our end. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
We are sorry to let you know that your order OD[protected] for Honor 9N (Sapphire Blue, 32 GB) has been cancelled by the seller, as they had listed the price incorrectly due to an unforeseen error.
If you paid by credit card, net banking or debit card, it may take up to 5 to 7 business as per bank procedure. If you paid by Gift card, it will be credited to your giftcard used for the purchase in 24 hours.
In appreciation of your continued trust, Rs.850, , , , , , , , has been added as a Gift Card in your Flipkart account. You can use the Gift Card within a year to shop for products sold by any seller on our website or app. You can check the balance and validity of your Gift Cards here: http://fkrt.it/6jBxorNN
Please be assured that the seller is putting in additional measures in place to ensure your shopping experience is a delightful one.
Thanks,
Flipkart
I don't need compensation. I request Flipkart to deliver the product which I have ordered for that offer price