[Resolved]  Flipkart — billion bag 50 kg weight scale return problem

Address:Thane, Maharashtra, 400615
Website:Flipkart

Pathetic service by flipkart, ordered black colour weigh scale and they mis-shipped the product and yellow colour product was delivered. Unable to view measured weight with a very bright led light on yellow product, i requested to initiate a return on the product and the pick up guy did not take it saying the reason mentioned for return is not appropriate. Again 2nd time i initiated return and again this time the pick up guy did not accept the package saying the reason mentioned for return is not appropriate. He asked me to select mis-shipment reason which is nowhere available in the list.. Very clearly i mentioned all this in the comments section still the guy kept on saying that the reason selected in not appropriate and he again cancelled my return.. Its not a matter of rs.331 product but the service provided by flipkart is so pathetic that will never recommend anyone to buy anything on flipkart.. Till the time their so called protocol is not followed they will not take the product back..
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Mar 18, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 09, 2018
Flipkart Customer Care's response
We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: tejal.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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