[Resolved] Flipkart — boat rockerz 600 hd sound bluetooth headset

Bobby Mathi

from Visakhapatnam, Andhra Pradesh

Address:

MIG-2B-86, Vuda Colony, Vinayakanagar, Old Gajuwaka, Visakhapatnam., 530044

Order id - od[protected]
Item - boat rockerz 600 hd sound bluetooth headset

I've ordered this boat rockerz 600 hd sound bluetooth headset on 25th april 2019 and it delivered today i. E 27th april 2019. I want to return this product because i noticed audio lag 3-5 seconds when i'm watching videos and playing games. Didn't expect this. I want refund for this since there's no return/refund option is provided. I don't need replacement for this product if the issue persists again i can't invest my time in returning again. So please initiate my refund process immediately. Thankyou.

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May 18, 2019

Complaint marked as Resolved

Refund successful

Flipkart customer support has been notified about the posted complaint.

Apr 29, 2019

Updated by Bobby Mathi Call me back, i didn't receive response from flipkart regarding my issue.

Verified Support

Apr 29, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 29, 2019

Flipkart Customer Care's response We would like to inform you that we tried reaching on "[protected]" "[protected]" & "[protected] but we were not able to reach you. We have sent a mail in your registered email Id: pradeepchandra.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.

Verified Support

May 07, 2019

Flipkart Customer Care's response We have interacted with the cx and informed the seller has processed the refund by picking the product.
Closing the case.

Verified Support

May 20, 2019

Flipkart Customer Care's response As per customer comments, the issue has been resolved. Hence, closing the complaint form our end.