[Resolved] Flipkart — bought a new mobile nokia 6.1 plus | |||
I bought a new mobile Nokia 6.1 plus through Flipkart vide order I'd no:Order ID: OD[protected], dated 14.10.18, and received on 21.10.18, within 11 days, the Mobile as some problem, I immediately contact to Flipkart on 2.11.18 vide Your query with Us [Incident: IN[protected]] for replacing the mobile, but they refused to replace and also told me that contact the Nokia service care. So I went to Nokia service center, they put a job sheet no.[protected]/181103/001, dated 3.11.18, in victory services (517_465550), Vellore, Tamil Nadu, India., Care center code: 517_465550, Phone no:[protected], , they told that the motherboard was gone, so give me 7 days to clear, but till now I didn't receive, they told that the parts are not sent my the Nokia, so I called several times to Nokia but no use the solution was not made, in the mean time I contact Flipkart several times for the solution, but no use they told me to give 48 hours, many 48 hours gone but no use, I made a only mistake is bought from the Flipkart, the above phone is in my hand for only 11 days, and the it Will be in the service center it's almost 1 month over, so I request to refund my money quickly, other wise replace to a new phone, this is the solution you have to give, and also please advise to your company not to sold the faulty product to the customer. Was this information helpful? | |||
Jan 13, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 02, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 10, 2018 Flipkart Customer Care's response We have been trying to contact you on your number "[protected]" & "[protected]" however, we are unable to get in touch with you. We would like to inform that we are closing the case as of now and in case if you require any further assistance please revert us back so that we can arrange a call back to you to address the concern and ensure a prompt resolution.
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