[Resolved]  Flipkart — broken screen led received

Address:

Ahmedabad, Gujarat, 380015

Order id: od[protected]

I have received a fully damage/ broken screen led of panasonic 43 inch.

History as below.

1) ordered on bbd
2) order not delivered on time
3) fake status update with "unsuccessful delivery attempt".
4) delivery person not picked up the call
5) got delivery
6) installation process delayed
7) installation person come and open the box
8) seen fully damaged product and repack in box
9) claimed return
10) technician visit assigned
11) technician come and seen the product. Verbal comments: "if you have purchased form any dealer we will immediately replace but as its from flipkart, you need to follow up with flipkart only"
12) talked to flipkart customer care and submit all details
13) answer received: "we are waiting for technicians feedback. Till then we do nothing"

Expecting a prompt action and response.