[Resolved] Flipkart — cancellation of my product without any reason | |
I ordered redmi note 5 pro on flipkart for ₹114650 on big billon day sale . I gave my office address . 11th of October was booking day and on 13th Oct ie Saturday evening I got massage that we couldn't reach u today we will try again tomorrow or Sunday. From then on i have contacted flipkart customer care like 10time for the same issue . I told them 100 time I don't want product to be cancelled I want my product . Thy assured me you product won't get cancelled coz I have prepaid for the product . on Sunday I was waiting for the call but I didn't received any. They I again contacted customer service for the same reason they told me to wait and again assured me that my order will reach to me. On Monday whole day I was waiting for the call but didn't received any. Then in evening I contacted then again but they again said the same story and told me to wait for a week . Now today in mid night they sent me a mail that my product has been returned to seller ur refund has been initiated. And now they are telling me to reorder the same product for ₹15000 . They told me logistics has called me 3 time on Saturday, Sunday and Monday but I didn't responded. I assured them they didn't . I told them to give me the call details if they have contacted me to which they reply nothing. I will not hesitate to take legal action against them. Was this information helpful? | |
Nov 25, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 Flipkart Customer Care's response We will revert on it.
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