[Resolved] Flipkart — Cancellation of return request without my knowledge | |||||
I've ordered for couple of items for my kid, same is delivered on 3rd of this month. Due to quality of fabric and size issues i raised return request on 4th july 17 and i got a sms stating that the request is been approved and the person will come for pickup before 7pm today i. E. 5th july 17. To my surprise i received an sms today at 6.21pm stating that return request has been cancelled as i decided to keep the product. I would like to confirm that i've not cancelled the request in your web-portal or have not informed your person to cancel. First of all no one has made any attempt to pickup the item. Was this information helpful? | |||||
Aug 17, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Jul 10, 2017 Flipkart Customer Care's response We have interacted with the customer, pickup was completed also refund for the same is been completed. Hence closing the case.
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