[Resolved] Flipkart — cancelled the product due to delay of shipping | |||||
I ordered a product "ifb tl-rdw 6.5 kg aqua fully automatic top loading washing machine" worth of 14333/- on 22/10/2017, with reference id : od[protected]. At that time delivery scheduled to 27/09/2017. But i rescheduled to 06/10/2017. I got this message from them Hi customer, Greetings! We are unable to meet the delivery time slot chosen by you for the delivery of the below item (S) in your order od[protected]. Our apologies for this situation. We have chosen a new delivery time slot for you, but you can still change this from the "my orders" page Delivery will now be attempted by monday oct 16, 2017 between 07:00 am and 09:30 pm. But after 16th oct october also i did not received the product. I spoke to customer care several times. After one month when i calle them i, e on 22nd oct 2017. They said product can be delivered on 24th october. But just by sending a mail they cancelled my order, taking blame in the account of the seller. I bought the item on big billion day with an offer 1, 466/- with my sbi debit card, now product is 2167/- costlier than when i purchased. When i asked customer service executive, they said they will refund the same amount, being a middle class man spending such a large amount and waiting for more than a month. I request you re book the product for same amount. Was this information helpful? | |||||
Dec 21, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 12, 2017 Flipkart Customer Care's response As provide the information to customer regarding the issue and told the refund TAT. Hence, closing the complaint from our side.
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