Flipkart — Cheating by flipkart by blocking account unnecessarily

Chinkj

from Jagatsinghpur, Odisha

Oct 22, 2021

Address:	At-BISESWARPUR Po-KABALPUR VIA-KANAKPUR, TIRTOL
Website:	www.flipkart.com Flipkart

Sir I accidentally ordered two watches from flipkart. One pending payment got successful suddenly & another COD. While trying to return one of my watch they block my account citing so many returns from the account. 100+ products brought from flipkart. Hardly 10 products I returned if have a genuine reason. I contacted flipkart via call, email, Twitter, Instagram but everything gone in vain. It has been 1.5months they haven't unblocked. There is no guidelines for number of returns per month or yr. Then how can they block a account without prior notice.I can't even get invoices of my valuable products. I always get a message in mail that account can't be unblocked because of high return.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

Nov 02, 2021

Updated by Chinkj Registered mail id- [protected]@gmail.com
Registered phone number-[protected]
I'm unable to provide the order id because my account is blocked & I can't login since 2months.
There is no guidelines provided by flipkart on number of maximum returns can be made in a month or year. Then how can they block a costumer account without prior notice. Out 100+ orders I made flipkart 10-15 products if product found to be faulty.