Flipkart — cheating the customers in the name of refurbished phones

 
1 Review
Devanhalli, Karnataka, India
 Kiran N Reddy on Sep 19, 2019
I myself ordered and received samsung mobile handset from flipkart 2gud refurbished catogory on 12/09/2019 by prepaid payment method...
The phone i received was found faulty since the home button and back key was not working...
I made a return request but it was cancelled after 4-5days...
This is really bad and worst experience since every customer who buys expect good service and valuable...
Please make me ease in this process and solve the same as early as possible...

THANK YOU

KIRAN N
[protected]

Complaint Status


[Sep 20, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Sep 21, 2019
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
Verified Support
Flipkart Customer Care's response, Sep 21, 2019
irrelevant complaint
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    73%
    Complaints
    23623
    Pending
    753
    Resolved
    16898
    phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    location
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - cheating the customers in the name of refurbished phones