[Resolved]  Flipkart — cheating with double payment

Address:	Bangalore, Karnataka
Website:	www.flipkart.com

I ordered jabra bt hdst bluetooth headset with mic on 17 april 2018 as cash on delivery as payment. Later on 19 april 2018 10:17 am, i converted the payment to prepaid and paid the amount using phonepe. I got a sms back about a unsuccessful payment. I enquired about this at flipkart customer care and they said that the payment was successful and they are waiting for seller and courier to confirm and the order will be delivered on time as prepaid. But when the agent came to deliver the item, they said they need cod. When i enquired about this in customer care they said to pay cod and the cash will be refunded with in 8 days. I was not willing to pay once again so i rejected. Then the customer care executives said the payment is successful and the seller received the payment and notified courier about the prepaid payment. But on the next day the delivery agent again called for a cod delivery not a prepaid delivery. I enquired again with customer care and they said that the payment is successful and order will be delivered within 7 pm of 21 april 2018. I called back courier services but they said they cannot deliver the item prepaid today.
The flipkart cheated me. I paid the order amount and still they want me to pay cod and wait for 8 working days for the online payment refund. I have the detailed chat history with me as a document and i will share that if required. I need compensation for cheating customer and destroying my valuable times (More than 6 hours). I have the proof for all these as a conversation with customer care agents. I need the item to be delivered on time prepaid.