[Resolved]  Flipkart — cheating with exchange offer

Address:Flipkart

Dear sir,
Please refer my earlier corruspondence & talk with customer care.
I have purchase new mi mobile only against exchange offer of old samsang working conditioned mobile (Price fixed rs.2500 for old). But your unknowledgable delivery man has reject our deal. He has obtain cash rs.2400 from my mother (She only was present at home that time) and not collect old mobile saying that it is not working condition (Lier).
Sir, it is a matter of cheating and you can't escape from assuarance. You are bound to satisfy us.
I further request you to review the matter & arrange to fatch old mobile through expert knowledgable person and refund rs.2400 otherwise i would like to rush twards consumer forrum for justification.
Awaiting favourable responce.
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Jan 14, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2019
Flipkart Customer Care's response
Hi, We are sorry to inform you that the exchange product was canceled as the product did not meet the exchange related guidelines confirmed by the Wishmaster. However, we see that the parent order Note 7 Pro (Space Black, 64 GB) has been successfully delivered to you on 06 Dec 19. We always strive to provide you the best shopping experience and we'll look forward to serving you better in the future. Please refer to the below link for more details. https://t.co/MQiPaGk48ksee.
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Comments

I ordered product from flipkart and on website showing product is delivered but not received any product from flipkart . What to do nver pay money online try option cash on delivery.

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