[Resolved]  Flipkart.com — NO REFUND OF REDMI XIAOMI NOTE EVEN AFTER 25 DAYS THEY PROMISED FOR 7-10 WORKING DAYS

Address:

Jodhpur, Rajasthan

My name is Prakash Punjabi. I had purchased redmi note mobile @8999/- from flipkart.com. I ordered it on 2.12.14 n received it on 3-4working days.(order id OD[protected], But there is some issue with mobile charging . So I had applied for return this item from my mobile app.& On 15.12.14 (redmi note)item was picked up by ekart courier service & I had received a acknowledgement from courier boy. I had received a message from flipkart service that refund is in processing and it will be credited in your bank account in 7-8 working days, But now till todays date 9-jan-2015 there is no refund credit in my bank account.even flipkart cusomer care had told me that payment has been credited to ur account but it was not done then flipkart customer support had asked for bank transaction details, i had managed the .jpg file(transactiondetails) to them also even then there is no responce, regarding my refund Ihad complained that to flipkart toll free number many times no one respond properly . Every time I was ensure by flipkart cc that payment will made by us shortly but till date there is no refund. I am highly disappointed by flipkart.com very bad service & no after sales service or help to the customers, no one in flipkart.com network is able to properly help me out with my refund process i am not free to call again n again to ur customer care n ask n receive the same responce .Kindly arrange me my refund ASAP or else I have to take the further steps or take the issue to consumer court as its already over time n its very badexperience with flipkart refund .