[Resolved] Flipkart — Complaining about the return request

[Resolved] Flipkart — Complaining about the return request

T tanish jamwal

I ordered Ray ban sunglasses from flip kart under seller retail.net But as it was of poor quality, not mirrored as mentioned in there stats and is of large size I sent the request but without any proper reason they rejected it thrice. No one on customer tends to respond properly The calls are being cut in between They are just avoiding me +2 photos Was this information helpful? No (0) Yes (0)
Dec 7, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Jan 21, 2021 Updated by tanish jamwal Seriously there isn't any professionalism. I received msg that I should share my pan of adhar with them so I called the customer care And per than seller requires that. Third party needs my personal details are u really serious And he need personal details of mine and the the person who received the order Is there any logic Verified Support Jan 21, 2021 Flipkart Customer Care's response We will revert on it. Jan 23, 2021 Updated by tanish jamwal I received a call from flip kart executive Shoba Chaudhary I asked him reason why seller is required to hv my identification proof But he doesn't hv any reason other than it's seller policy First thing retail.net is part of flipkart Second if seller would ask later my banking details or copy of passport do I hv to provide it? There isn't any logic I logged in with my phone number with otp And paid through my account toh isse zyada kya proof chahiye i dont know Jan 23, 2021 Updated by tanish jamwal How much days I gotta wait for pick up now First refund request wasn't accepted and now pick up is being cancelled And after sometime u will say the return period is ### over Jan 24, 2021 Updated by tanish jamwal It's 24th January return deadline is nearby no pick up try was done It was cancelled bcz of some unseen circumstances Tomorrow I will leave for trip and they just cheated 3k on me And I m trying sme from 14th January This kind of service they provide
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tanish jamwal

I received a call from flip kart executive Shoba Chaudhary
I asked him reason why seller is required to hv my identification proof
But he doesn't hv any reason other than it's seller policy
First thing retail.net is part of flipkart
Second if seller would ask later my banking details or copy of passport do I hv to provide it?
There isn't any logic
I logged in with my phone number with otp
And paid through my account toh isse zyada kya proof chahiye i dont know

tanish jamwal

How much days I gotta wait for pick up now
First refund request wasn't accepted and now pick up is being cancelled
And after sometime u will say the return period is ### over