[Resolved]  Flipkart — complaint about the careless response of flipkart from last 30 days.

Address:

121006

This is a complaint mail with reference to the phone purchased by me (Vinay bisht m-[protected]) panasonic eluga tapp from flipkart invoice no. Foysf[protected] dated 16-3-17.

I would like to inform you that some serious problem occurred on the phone. There occured a defect in the phone's charging function and the phone was unable to get charged from the phone's charger. The phone being in warranty period was immediately deposited to the respective panasonic mobile service centre as named shankla telecom on dated 12-7-17, and they informed that there will be a replacement for this product but they didnt show any response regarding this.

I deposited my request for the replacement of the product to flipkart as per told by panasonic but still as per told to me by them to solve my resolution in 4 days you guys are keep on giving me dates and dates by promising me a perfect solution on the given date.
It's been almost 28 days so far and i'm still getting escalated dates so far.
Surely flipkart is not serious about my product.
Product name. - panasonic eluga tapp (Champagne gold, 16gb)
Work order no fdd/ps/17/00260

Imei no. - [protected],
Imei no. 2- [protected]
[incident: in[protected]]