[Resolved] Flipkart — Complaint-od[protected] got canceled by itself | |||||
Hi, I have ordered two redmi 3s phones from flipcart on 3rd oct.2016. It Was confirmed to be delivered on 5th oct & other on 8th oct. Order Numbers for both were different. Order numbers: od[protected] and od[protected] I canceled the phone which was supposed to get delivered on 8th oct, With order number - od[protected]. But both my orders got Canceled without even asking for any confirmation. When i checked from the customer care, they are saying that the Product is out of stock now and they are sorry for this as its an Error from their end. Now they are asking me to put a fresh order. This is really discouraging and disheartening to get such a response From such a reputed organisation. It was not at all expected, i am Trying to order on flipkart since 2 months and everytime the sale ends Within 10 seconds, is it a scam or what??? And when my order got Confirmed your representatives are simply cancelling it by saying a Orry.!!! I need a response from your end on this issue, your Executives are saying that they will update me by 12 noon tomorrow, if The stock is available or not. If flipkart is going to put a sale Again then it means stock is available, why to make fool out of Customers!!! If the order got canceled from your end by mistake then Fix it, place a order from me at your end only. I need an update from Your company as soon as possible. Was this information helpful? | |||||
Nov 19, 2016 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 16, 2016 Flipkart Customer Care's response Issue is already addressed and as per update customer placed new order and its shipped.
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