[Resolved] Flipkart — complaint regarding order | |||
Hi Team, i m writing you this email regarding my recent order on flipkart with my id [protected]@gmail.com Order id: OD[protected] The order was successfull and i got confirmation at first, Then the order was cancelled automatically by flipkart. i have read conditions for an order to be cancelled by flipkart is if its ordered more than 1 product of the same item then it may get cancelled. but this was a single order and i needed this mobile phone as i have to gift it to my father as he is moving to a different address away from me and its really embaracing moment for me as this order has been cancelled by you. i have not ordered this product for selling but for my personal use. as a resolution i really require this handset as its liked by my father and if i dont get this product i will have to discontinue using flipkart and raise this towards my frinds and family about my worst experience with filpkart. expecting a reply as quick as possible. my alternate contact on which i will be available is [protected]. expecting a quick response asap. Was this information helpful? | |||
Jan 19, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 16, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 18, 2017 Flipkart Customer Care's response Customer raised a complaint for order cancellation. We interacted with the customer and informed him that order was cancelled from the seller side because of bulk order placed from his end hence closing the complaint from our end.
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