[Resolved]  Flipkart — complaint regarding order id od[protected] from flipkart

Address:

Thrissur, Kerala, 680308

Amal p. Mohan
Attachments
10:46 am (3 hours ago)
To cs, vendor, business, egvmarketing, affiliate

I purchased lee cooper men’s shoes with order id od[protected] delivered on fri, oct 19th '18 through flipkart. I received a fake piece from the seller. I am working far from my hometown so i raised a replacement request after 2 weeks with replacement id:[protected], they agreed to pick up the item and wish to replace by thu, nov 15. They haven’t replaced my product yet. The customer executive said they are already delivered the product. After a long time talk, finally i convinced him that my product not to be replaced. I raised a complaint on 17th and 19th of november. But they didn’t take any step to resolve the issue. Last day they agreed for the refund but actually i want the replacement with the actual product. You can find that i am a regular customer of flipkart. So kindly resolve this issue and replace my product with original piece. I am attaching all the related documents with this mail.