I am writing to express my disappointment and file a formal complaint regarding an unacceptable incident that occurred during a recent delivery attempt by one of your delivery agents.
On 28th March, I placed an order with Flipkart Regrettably, when the delivery agent arrived at my residence to deliver the package, they refused to provide doorstep delivery, citing reason for refusal, refusal to enter building premises, refusal to deliver to a specific location, etc.
This refusal of doorstep delivery not only goes against Flipkart's delivery policies but also resulted in inconvenience and frustration on my part as a customer. It is unacceptable for a delivery agent to refuse to deliver an order to the designated address, especially without valid justification.
As a loyal customer, I expect Flipkart to uphold its commitment to providing reliable and convenient delivery services. The behavior exhibited by the delivery agent in question undermines this commitment and reflects poorly on the reputation of your company.
I urge you to thoroughly investigate this incident and take immediate corrective action to ensure that such incidents do not recur in the future. Additionally, I request appropriate compensation for the inconvenience caused by the refusal of doorstep delivery.
Please provide me with a prompt response regarding the steps taken to address this matter and ensure the successful delivery of my order.
Thank you for your attention to this issue.
Sincerely, Was this information helpful? | 
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