[Resolved]  Flipkart — complaint regarding unauthorised cancellation of product from flipkart end

Address:Paschim Medinipur, West Bengal, 721102

The headphone in my order was cancelled with the microwave even after communicating over phone that i only want cancellation of the microwave and no other item. When i tried to communicate the same with flipkart, they told that there is issue in their system and could not help right now.in any case i need the item. If i have to repay rs.900 no problem, please send me the link, but i need the item at any cost. Both times i communicated with flipkart i specifically mentioned all the details and not to cancel any other items. But you guys cancelled it. Please share me your approach for getting the headphone delivered to me as i need the same for gifting to my sister and i need the item at the earliest
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Sep 25, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 05, 2017
babu bharti's response
Freezing and hanging back hit
Verified Support
Aug 13, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Aug 18, 2017
Flipkart Customer Care's response
customer complained that both orders are cancelled where he asked for one shipment to be cancelled. We interacted and apologized and requested to place fresh order and customer also got refund. Hence closing the case.
Complaint comments 

Comments

Sir mera mobile back se hit HO jata h aur aapne AAP CHALTE CHALTE hang hiker band HO jata hai mane Mobile 05/08/2017 ko aaya thaa our whi ding hang hine lga .
I had a flipkart account with this email id and my friend deactivated the account and I want to reactivate it. Please help me as soon as possible as today only I had requested return of an order with this account.
Contact details-, [protected]@gmail.com
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