[Resolved] Flipkart — Cosmetic duplicate product | |||
श्रीमान जी, उपभोक्ता मोहम्मद अनस ने आपकी सेवा कम्पनी flipkart से दिनांक 16/06/2020 को matrix कम्पनी की एक कॉस्मेटिक किट मंगाने के लिए आवेदन किया था जिसकी आर्डर संख्या - od[protected] है | आज दिनांक 21/06/2020 को कम्पनी द्वारा किट उपलब्ध कराने से पूर्व रुपए 370/- का नकद भुगतान उपभोक्ता द्वारा कर दिया गया | किट की पैकिंग को खोलने के बाद उपलब्ध कराये गए चार वस्तुओ में प्रत्येक वस्तु वास्तविक matrix कम्पनी की ना होकर उसकी डुप्लीकेट रूप में उपलब्ध करायी गयी | जिससे उपभोक्ता एवम उसके संबंधियों को flipkart की सत्यता पर संदेह होने लगा है | उपभोक्ता चाहता है कि किसी कानूनी कार्यवाही को करने से पूर्व उसके रुपए 370/- का किया गया भुगतान उपभोक्ता को वापस कर दिया जाए | Name - mohd anas E-mail - [protected]@gmail.com Contact no - [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 24, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 09, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 26 Jun 20. It would have reflected in your credit card by 29 Jun 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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