[Resolved]  Flipkart — could not cancel order.

Address:700127
Website:www.flipkart.com

I have ordered redmi note 5 pro on 26 th nov (4gb). I have paid 13999/- for order. Order has been placed. But after 1 hour when i want to cancel my order i was unable to do that. Also contacted with customer care but they could not resolve.
Order id : od[protected]
I am attaching photo please check that. Please cancel the order and refund as soon as possible.

Regards,
Arnab kumar dey
[protected]
+3 photos
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Nov 27, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 27, 2018
Updated by Arnab Kumar Dey
Whenever I have tried to cancel the order They are showing "Your request is being processed. It may take up to 4 hours for your refund(if any) to be initiated." But after refreshing the page it is showing same as before that "Seller is processing your order." Please resolve this issue as soon as possible and refund.
Nov 27, 2018
Updated by Arnab Kumar Dey
And today ( 27th Nov.) again I have ordered Redmi Note 5 pro from same account but selected COD option to order. Order was successfully placed. After 10 mints I cancelled the order, then immediately they accepted the cancellation request and also cancel my order. How is this possible?

Verified Support
Nov 28, 2018
Flipkart Customer Care's response
We will revert on it.
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