[Resolved] Flipkart — damaged and used product

[Resolved] Flipkart — damaged and used product

M Mahi Gaur from Bengaluru, Karnataka

Received damaged and used product, within policy raised request for replacement but technician also visited to check they accepted that it's flipkart delivery issue. But flipkart cancelled my replacement, and every time telling concerned team will get back, no response and getting notifications replacement rejected seller rejected, i have purchased from flipkart not direct from seller so i will ask to flipkart not to seller... Never gonna suggest anyone for flipkart such a bad experience i got being a old and valuable customer, pathetic services. Was this information helpful? No (0) Yes (0)
Dec 29, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 27, 2019 Flipkart Customer Care's response We will revert on it. Verified Support Feb 24, 2020 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your "Nokia 8.1 (Iron, 64 GB)"". We are happy to let you know that the seller has confirmed the pickup of the order from your address. The seller has shipped the replacement to you and it would reach you by 29 Nov 19.Your kind understanding is appreciated.
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