[Resolved]  Flipkart — damaged product from flipkart

Address:	New Delhi, Delhi, 110001
Website:	Flipkart OD110485362623815000

I was a regular customer of flipkart but now they have completely shaken my
Trust. As i have ordered two cell phone at the same time and i am facing
Challenges only with lenovo. If i wanted to have refund of my money i would
Have asked the same for both cell phones. But as a genuine customer i am
Writing you people every time that your cell phone is not working well as i
Am not using it as its voice mike also not working. So why you people every
Time responds me same that seller policy seller policy. Agreed that seller
Policy but whenever you replace any product it should be the responsibility
For seller or flipkart that the replacement with be correct product.
I just wanted to make you understand that i am cheated like anything by
Flipkart on the name of their policy. Don't answer me that seller policy
Says this says that.

Now i wanted to know if you replace a product with a damage product then
Whose responsibility it should be?

I can understand if after uses of 3 to 4 days i come up with such complain.
But i have request this after just 5 hours o[censored]ses.

Now i just wanted to know will flipkart once again lose a customer? Or
They can have a courage to retain someone in just refunding 10k? This is the
Big question now?

I also don't want the money to be refunded please adjust my amount so that
I can order a new cell phone from flipkart only. That i am agree.

See i am not asking my money to be refunded you may provide me a link where
I can order again a new cell phone and rest of the money i can pay from my
End.

Now please don't reply me onceagain with the same old answer. Let me know if
I can buy another cell phone with the same seller so that you people can
Retain a regular customer.

Hope you people understand the pain when you receive a bad service or a bad
Product.