[Resolved]  Flipkart — Damaged product received

Address:Mumbai City, Maharashtra

It is with utter disgust & pain that I mail you regarding the product I had ordered from Flipkart. I received the product (Samsung power bank) in the most horrible condition. The product not only appears to be used but also has scratch marks all over the body. Moreover, the connection cable too appears of substandard quality. To top this the power bank also doesn't function well in spite of charging. (Photos of each attached. Hope you shall look in to the matter ASAP & look into the grievances mentioned and arrange for a new & correctly checked product. Else i'm afraid i will lose confidence in your brand & highlight the same to my friends through social media to stop ordering from your portal.
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Complaint marked as Resolved 
Verified Support
Aug 18, 2015
Flipkart Customer Care's response
Dear Shan, Greeting from Flipkart We regret to inform you that, you have not provided the registered mobile number or order number, hence we request you to provide the same for the further assistance. Thank you for shopping with Flipkart.com
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I have receive same product at same condition with the same vendor.Already logged complain to flipkart to return the product.

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