[Resolved]  Flipkart — debit card refund for order id od[protected]

Dear flipkart,

A brief overview about the problem:
I ordered an ifb microwave on 5th oct 2017 and got it delivered on 9th oct 2017.

The pos machine of the ekart delivery person had some network issues as told by him, so even after swiping my debit card, according to him the payment was not successful.

Hence, i paid him the total amount rs. 9, 799 in cash.

But after sometime i received a message of debit of rs. 9, 799 from my bank account as well.

I called the ekart delivery person and he said that the money swiped through my card has gone into the flipkart account and now i should contact you people to get the debit card money refund.

It's been more than 17 days but i have not got any refund or any clarity regarding this.

Its almost every other day that i have to call flipkart customer care and explain my issue every time. Its very cumbersome.

I was told that till 25-oct-17, flipkart team would solve my issue.
But as usual i did not get any call or solution.

Note: we have already shared the bank statement evidence to you through order - email facility.

I did not expect such unprofessional-ism from flipkart.

Kindly do the needful.