[Resolved]  Flipkart — defective asus max pro [ 6/64gb/octa core]mobile supply

Website:BANGALURU

M/s flip cart

Dear sir/madam
Sub:- delivery of defective mobile of asus against order i. D
Sub :- execution of return request/replacement of mobile on urgent basis
Ref:- delivery of defective mobile / great harassment
Against payment.[ order i. D-od[protected]]
Item :- asus zen mobile phone[ 6 /64 g. B]
Thanks for the visit of your executive at residence for realizing the situation in this connection this is to inform you that, the visit of flip cart executive is not the solution of manufacturing defects products as delivered by the seller. The following problems not solved needs visit to manufacturer`s technical representative to realize the gravity of following situation.

01. Finger print sensor all time not functioning/ needs repeated deletion of data with the re setting then only one hour functioning and after that not functioning.
02. Battery was draining when the connected with net, unable to play u tube /mobile got overheated.
03. The is a 6 gb ram as declared ram and getting hanged when surfing the net/getting overheated..
04. The product declared with actual specification / should be proved / the declared specification may not be inside & the mobile getting hanged /overheated.

Thanks for sending the flip cart executive, to identify the problems.
Pl realize the gravity of situation and send the manufacturers `s representative and the undersigned already been met with the asus service representative in kolkata. This kind of situation after paying full to seller, un expected situation may leads to content the matter with consumers forum for cheated with declared product.
Thanks
Sumanjyoti pahari
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Nov 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
Flipkart Customer Care's response
We will revert on it.
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