[Resolved]  Flipkart — defective cloth passed as denim

Address:560076
Website:www.myntra.com

Dear myntra, flipkart & roadster team,

I've been a regular customer of yours and have bought number of clothing items from your online stores. I want to bring to your notice a roadster jeans that i bought from myntra (Bought on april 6, 2018 order id:[protected]-0268001). The jeans is defective and it started wearing out from day one. I might have worn the jeans maybe 7-8 times and washed it couple of times.

Loose threads, holes have appeared which i've never witnessed before with any of my jeans (Includes other roadster jeans i own). I managed with it anyways thinking it might just be a small bad patch of cloth/threads.

Your jeans today (Dec 3rd 2018) gave up on me. I was on my way to a meeting and gaping hole of around 7-8 inches appeared near the zip when i sat on a bike. The threads gave up. I had to manage somehow to cover it with my shirt and go about the meeting. Your jeans and your product has really embarrassed me and i'm really pissed about it, angry about how such a multi-million dollar company with stringent qc in place can pass such a useless piece of cloth as denim.

I need accountability for this failure and be compensated for the embarrassment that i've faced.
+5 photos
Was this information helpful?
No (1)
Yes (0)
Jan 17, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
Flipkart Customer Care's response
Irrelevant Complaint. Hence, closing the complaint from our end.
Dec 04, 2018
Updated by Bharath MC
How is it irrelevant when Roadster is a Myntra brand and Myntra is owned by Flipkart. Aren't you the parent company...
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information