[Resolved]  Flipkart — defective geyser delivered and now replacement is after 25 days

The geyser delivered was broken and tank was leaking. Now replacement has been ordered. But i have two issues:

1. The delivery time is shown as 26 oct 2019. The original order was placed on 19 sep 2019. Now this is not acceptable that a customer has to wait for 1.5 months for a geyser which is just plug and play product. The entire family is facing hardship due to such a long time and leading to mental stress.

2. I have lost trust on crompton greaves brand and don't want their geyser anymore.

I have tried calling the customer care and also spoken to senior executive. But they are merely well trained mouth pieces who keep on repeating standard phrases "we understand your problem" and "it is as per our policy" and do nothing more than lip service.

I am going to initiate a strong legal action against these fraudsters and also sue them for mental harassment and hardship faced by me.