Flipkart — Defective led television... Closing ticket without resolving and extending time again and again

Address:	400067
Website:	www.flipkart.com

I have ordered one onida led tv and i found there was a defect. I have raised a replacement for the same. Every time i call they says technician will visit tomorrow (From last 5 days they doing the same but till today nobody visited) and yesterday the ticket was closed without any reason, when i called they said due to logistic issue the ticket was cancelled.
Again the ticket has been reopen and new time has been given (30-aug-16).

Order no:od[protected]

Regards,
Praful