[Resolved]  Flipkart — defective mobile is supplied twice : swipe elite note 16gb black

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear sir,

I have been facing lot of the problems because of poor service from flipkart. I purchased an mobile (Swipe elite note 16 gb) from flipkart a month ago. Flipkart delivered me a defective device as its battery was draining down in next half and hour even after full charge. I raised a compliant to flipkart. They respond on thsi complaint after one month and when they delivered another device today morning, i found, it mic. Is not working and nobody is able to hear me when on call. This is completely frustrating. On again complaint, the flipkart is saying to visit the service centre for any further complaint in device.
This is not as per standards to meet customer satisfaction. I am working in a private concern and having no time to waste almost one or two days to go in service center.
Now, why so poor service is provided by flipkart, that flipkart is not even bothered to check what they are delivering to their customers.

Requesting you to kindly look into the matter and help me out of this poor service process of flipkart. I need refund of my money as flipkart seems completely incompetent to handle their customers.

My mobile order id. Is od[protected]

Mobile no. Is : [protected]

Name : deepak raghav

Email id : der. [protected]@gmail.com