[Resolved] Flipkart — DEFECTIVE MOBILE PHONE NOT REPLACED OR REFUNDED | |||
Guys, I had purchased a Xiaomi mi4i a wee back, it was defective [Touch issue] . Immediately contacted the c.s to check on the same. They said that a tech support team would contact me to diagnose the phone before proceeding for a replacement . I agreed, and Installed the app they asked me to install. They did not give a call or when i call tyhe c.s they hung up on me multiple times . I need my replacement or refund . Please help me on this Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 24, 2015 Flipkart Customer Care's response Dear Suryanarayananag,
Greetings from Flipkart.com!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID:
Registered Phone Number:
Email address used while placing the order:
We look forward for your reply.
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issue] . Immediately contacted the c.s to check on the same. They said
that a tech support team would contact me to diagnose the phone before
Proceeding for a replacement . I agreed, and Installed the app they
Asked me to install. They did not give a call or when i called c.s
They hung up on me multiple times . I need my replacement or refund .
Please help me on this . Many customers face the same issue with flipkart giving them a fake 30 day replacement guarantee .Please take action