[Resolved] Flipkart — Defective Products | |||
I have purchased a phone Moto 2nd gen from flipkart.When i got first piece it starts having problem in its display, i put it on replacement and received another which is also having issue in its calling, Sometimes when I receive a call, I am not able to hear the voice on the other side, and I even do not hear any voice when I dial a number.I put it on replacement again.I am not satisfied with company service.Replacement procedure waste my time and money both.Everytime when i got new piece i have to install softwares from start and everytime i have to take backup of my phone data which is pretty much time consuming. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 11, 2015 Flipkart Customer Care's response Dear Pankaj, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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 2 Comments | |||
Comments
I bought 2 mobiles from flipkart Moto e and moto g when i got the product I found that both of them are defective so I call to them for replacement and they told me they will call back but I didn't get any call and I used to call them every day after 3 days I got the call and my replacement is procesed for moto e(Yet to be replaced by 14 may) then on the same day(7th may) I got a call for moto g and then on 8th may again I got call for moto g and they told me that it will be replaced by 28May.My replacement guarantee is for 30 days in this way they are completing my replacement guarantee.I bought Moto g with additional 90Rs for one day delivery and It is available in the site So I mailed them for the query why will I have to wait that long but no reply It is really frustrating to bought 2 products for rs18000 and both of them r defective and for replacement I will have to call them everyday and in return what I will get is that Moto g will be replaced by 28may.I don't need replacement if it is not done within 3 to 4 days i need my money back kindly help me
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