Flipkart — Delay

mkanwa

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110088

I have booked a Nilkamal freedom mini medium plastic free standing cabinet (order No: OD[protected] through Online Shopping on Flipkart on dated 07/11/2016. The payment of Rs. 4338/ is paid through online Net Banking at booking time on dated 07/11/2016. After near about 10 day till 17/10/2016 my cabinet is not delivered at my address. When I checked the online status of my order I found that the seller- Athome will delivered it by 28/11/2016 even after it has shipping on dated 11/11/2016 accordingly online status. How rubbish and shameful services by this seller (athome), that I can’t receive my item after 11 days even after payment. I want ask to Flipkart, why have you join like such seller with a reputable company. This is cheating with a consumer. The option of order cancelation also has blocked after 24 hours of order booking. I don’t understand why anyone will purchased online if do waiting for 3 weeks after payment of article/item. The shopping by any store is safe and comfort compare to online shopping like such services. I requested to flip kart please bane/remove like such seller from your site.

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Flipkart customer support has been notified about the posted complaint.

Nov 28, 2016

Updated by mkanwa My order couldn't delivered till dated 27/11/2016.

Nov 28, 2016

Updated by mkanwa According to received mobile message, we are not available today to collect this item from you (VK-FLPKRT). This is totally lie/deceit because nobody came to deliver this order/item. When I asked to my govt. flats campus guard he telling nobody came to delivered any item today. I can’t believe a reputable company Flipkart how can giving wrong report to hidden ourself defaults/ irresponsible services. According to track online status of my order the flip kart/seller commit to delivered by 28/11/2016. But today this status running for 01/12/2016.this is cheating with a consumer with harassment. I requested to you delivered my item as soon as within 24 hours otherwise credit the refund (Rs. 4338/) in my account immediately with penalty of harassment.

Nov 29, 2016

Updated by mkanwa Thanks, . Finally I received my item/order today. The quality of item is good but services is poor .