[Resolved]  Flipkart — delay in delivery and refund of 50k laptop

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201310

I ordered a lenovo laptop of 50 thousand on 22nd december and I was promised to get it on 25th but I didn't get it. Whenever I called them they said it will be delivered by 30. Even on the 29 they said 'Sir wait till 30 december your product will be delivered for sure' and then again I called them on 30 and they said 'sorry sir your product will not be delivered and please cancel it'. When I asked them what's the reason of this they said it has been misrouted.

They even said that someone must have informed me about it on 28 (Which was totally wrong as I didn't got any such info)

I have paid all the amount via net banking on 22nd December.

I waited till 30 december and because of their unprofessionalism I had to cancel the order on 30.

Now they have given me the date of 9 december for refund which is again 12 days from cancelling the order.

My 50 thousand rupees has been struck from last 12 days and according to them I'll have to wait 12 more days which around 24 days.

This is a very big amount for someone like me and they are just fooling around the customer and not providing the solution.