[Resolved]  Flipkart — delay to deliver the product - lg 215 l direct cool single door 5 star refrigerator with base drawer-order no od[protected]

Address:

Yogesh Shirke At Chinchowli, Post Nagaon, Taluka Mangaon, District Raigad-402103 Goregaon-Lonere, Gawde Chawl Goregaon - 402103, Maharashtra, Raigad, Maharashtra, 402103

The above product was ordered, booked[protected] at 16:43hrs and the same was to be delivered on[protected], till date there was no call nor have any one contacted me, infact when called the customer care does not have any update or knowledge of what needs to be communicated. Till date the product is still to be delivered and no assurance from flipkart too. They refuse to pass on the sellers and transporters information. Stating that the same cannot be disclsoed as per rule laid down by flipkart.

The seller omnitechretail has till date no contacted me for the same.

I had booked the product as surprise gift for diwali, and it ended up as a surprise to me till date.

I need the product in what ever mode they commute and a compensation for the delay in service and harassment since[protected].

They refuse to give the email id to raise a complaint too, stating the site in under maintenance.

Looks like they have for-fitted the product and my money.

Need the consumer forum for assistance.

Thanks
Sd